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Service Operations Associate Jobs in Pennsylvania

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The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

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Service Operations Associate information

Is a Service Operations Associate job stressful?

A Service Operations Associate role can be stressful due to the need to handle customer inquiries, resolve issues efficiently, and meet performance metrics. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

What jobs pay 4000 a week without a degree?

Service Operations Associates typically do not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is the role of an operations associate?

A Service Operations Associate is responsible for supporting daily business functions, managing customer interactions, and ensuring efficient service delivery. They often handle tasks such as process coordination, data entry, and using tools like CRM systems to improve operational workflows.
What are the most commonly searched types of Service Operations jobs in Pennsylvania? The most popular types of Service Operations jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Service Operations Associate jobs? Cities in Pennsylvania with the most Service Operations Associate job openings:
Service Operations Associate jobs near you
Operations Associate (Full-Time)

Operations Associate (Full-Time)

Ace Hardware

New Kensington, PA • On-site

$17/hr

Full-time

Medical, Dental, PTO

Posted 9 hours ago

Ace Hardware Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 1,461 frontline employees who took The Breakroom Quiz

31st of 46 rated home improvement retailers

Job description

Join a team where service, teamwork, and community come together.

Ace Thrift Supply is looking for a friendly, dependable, and customer-focused individual to join our team as an Operations Associate (Full-Time).

As an Operations Associate, you'll play a key role in creating a welcoming shopping experience - assisting customers, maintaining store appearance, and supporting daily operations like stocking and loading. Whether you're helping a neighbor find the right product, receiving and loading orders or keeping the warehouse and sales floor organized, your contribution helps keep the store running smoothly. This is a great opportunity to grow retail skills, contribute to your community, and be part of a team that takes pride in helping customers get their projects done right.

What to Expect

  • Hands-on customer service - Work directly with customers, answer questions, and help neighbors find the right solutions for their projects
  • A team-driven workplace - Collaborate with supportive teammates in a fast-paced, energetic environment where the day goes quickly
  • Growth from day one - Receive training, product knowledge, and customer service skills that can grow into long-term retail or management opportunities
  • Pride in wearing the Ace name - Free uniform shirts, vests, and more so you can represent the brand and feel part of the team
  • Work-life balance - Enjoy rotating weekends off while still being part of a business that serves the community every day

Key Responsibilities

  • Store Operations - Support daily operations including loading customer purchases (e.g., pipe, bagged goods) and facility upkeep
  • Inventory & Merchandising - Receive deliveries, stock shelves, and organize merchandise for easy shopping. Ensure accurate labeling, pricing, and signage while keeping aisles clean, safe, and visually appealing. Assist with seasonal resets, promotions, and timely replenishment
  • Customer Service - Deliver friendly, helpful service by welcoming customers, assisting with product selection, and ensuring a positive shopping experience
  • Sales Support - Recommend solutions, promote Ace Rewards, and support store sales goals through personalized customer interactions
  • Teamwork & Communication - Collaborate with teammates and take direction from management to ensure smooth store operations
  • Learning & Growth - Take part in ongoing training to strengthen product knowledge, service skills, and career development

Qualifications & Requirements

  • Ability to operate a forklift and pallet jack
  • Comfortable lifting up to 50 lbs and standing for extended periods
  • Strong communication and people skills with a customer-first mindset
  • Flexible availability, including evenings, weekends, and holidays
  • Reliable, proactive, and adaptable in a fast-paced environment
  • Detail-oriented and able to manage multiple tasks
  • Basic computer skills and willingness to learn store systems

Why Join Ace Thrift Supply?

  • Competitive pay with opportunities for advancement
  • Training and development in retail, sales, and product knowledge
  • Supportive management and a community-focused workplace
  • Employee discount, health and dental insurance, paid time off, and more
  • Trusted local brand with the strength of the Ace Hardware network

Ace Thrift Supply is an Equal Opportunity Employer and maintains a drug-free workplace.

At Ace Thrift Supply, we go beyond hardware: we build futures, communities, and purpose -- together.

Ace Thrift Supply is your locally owned, community-focused hardware retailer in southwestern Pennsylvania. As part of the Ace Hardware family, we're committed to delivering friendly service, trusted expertise, and quality products every neighbor can rely on. More than a hardware store, we're a place to grow skills, build lasting careers, and make a difference in the community we serve. When you join Ace Hardware Thrift Supply, you're not just starting a job - you're joining a team that cares.

Education:no requirementsEmployment Type: FULL_TIME

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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