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Service Operations Associate Jobs in Philadelphia, PA

Daybright Financial

Operations Associate

Wayne, PA · On-site

... services, support, and marketing resources to grow the businesses of benefits brokers and ... Daybright is currently seeking a Operations Associate to join our Individual Financial Solutions ...

Mawson & Mawson

Operations Associate

Langhorne, PA · On-site

$52K - $65K/yr

As an Operations Associate, you will play a key role in coordinating freight movements ... This position requires strong critical thinking, excellent customer service skills, and the ability ...

Crateandbarrel

Operations Associate

Cherry Hill, NJ · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Possess and demonstrate excellent service and company standards in selling, customer service ...

Mary Kraft HR

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Banking Services Operations Associate III

Wilmington, DE · On-site

$22 - $23/hr

Positional Overview The Imagine Group is recruiting for a Banking Services Operations Associate on ... and service industry. As of February 2022, we celebrated 33 years as a small but mighty family ...

Proexco LLC

Operations Associate

Malvern, PA

$40K - $45K/yr

Fitness Machine Technicians Operations Associate Fitness Machine Technicians is an award winning, rapidly growing international service franchise in Malvern, PA that repairs and maintains exercise ...

Proexco LLC

Operations Associate

Malvern, PA

$40K - $45K/yr

Fitness Machine Technicians Operations Associate Fitness Machine Technicians is an award winning, rapidly growing international service franchise in Malvern, PA that repairs and maintains exercise ...

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All JobsService Operations Associate JobsService Operations Associate Jobs in Philadelphia, PA

Service Operations Associate information

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How much do service operations associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for service operations associate in Philadelphia, PA is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.58 per hour, depending on experience, location, and employer.

What is a service operations associate?

A service operations associate is responsible for supporting the daily functions of a company's service department, ensuring efficient delivery of services to customers. They often handle tasks such as coordinating workflows, managing customer inquiries, and using tools like CRM software to track service requests. Strong communication skills and attention to detail are important for this role.

Is service operations associate a good career?

A service operations associate role involves managing customer service processes, ensuring efficient service delivery, and supporting operational workflows. It can offer opportunities for skill development in communication, problem-solving, and process management, with potential for career advancement into supervisory or managerial positions. The role is suitable for individuals interested in operations, customer service, and organizational efficiency.

What is the role of a Service Operations Associate?

A Service Operations Associate is responsible for managing and supporting daily service delivery processes, ensuring customer satisfaction and operational efficiency. They often handle client inquiries, coordinate with technical teams, and utilize tools like CRM systems to track service performance and resolve issues promptly.
What are the most commonly searched types of Service Operations jobs in Philadelphia, PA? The most popular types of Service Operations jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Service Operations Associate jobs? Cities near Philadelphia, PA with the most Service Operations Associate job openings:
Service Operations Associate jobs near you

Operations Associate

Daybright Financial

Wayne, PA • On-site

Other

Retirement

Posted 26 days ago

Job description

COMPANY OVERVIEW


About Daybright Financial

Simply put, we are one of the nation’s largest independent, privately held firms specializing in employee benefits, retirement plans, and all their associated compliance needs. Since 2008, we have grown by acquiring over 60 local and national firms that have been trusted members of their communities for decades. We hold the coveted “Best Places to Work – USA,” certification and serve more than 22,000 employer groups and 3.6 million plan participants nationally.


Daybright Financial also operates a dedicated independent divisional team, Daybright Broker Solutions, to further enhance the services, support, and marketing resources to grow the businesses of benefits brokers and consultants and enable professional employer organizations (PEOs) to bring more to the table for their clients — through the seamless delivery of Fortune 500-level health and financial wellness solutions.


For more information on Daybright Financial, visit daybright.com. Follow Daybright on LinkedIn, Instagram, Facebook, and YouTube.


Daybright is currently seeking a Operations Associate to join our Individual Financial Solutions Segment located in Wayne, PA. Be part of a team of thought leaders and seasoned benefits and retirement planning professionals.


JOB DESCRIPTION:

We are seeking a detail-oriented Operations Associate to support the back-office functions of our proprietary investment product. This role is critical to ensure accurate processing, timely follow-up, and high-quality client service. The ideal candidate is organized, dependable, and comfortable handling multiple operational tasks in a fast-paced environment.


EDUCATION AND EXPERIENCE:

  • Bachelor’s degree (Finance or related field preferred).
  • Excellent sales and communication skills.
  • Self-motivated with ability to work independently.


RESPONSIBILITIES:

  • Support daily back-office operations related to our proprietary investment product
  • Assist clients with login access and general account-related questions
  • Review, process, and track client paperwork for accuracy and collectedness
  • Process and track check deposits and incoming funds
  • Handle transfer requests, including processing, monitoring status, and follow-up
  • Maintain accurate records and ensure documentation is properly stored
  • Provide internal and external client service support as needed
  • Communicate effectively with internal teams to resolve issues or obtain missing information
  • Perform other operational and administrative duties as assigned


PERSONAL SKILLS & CULTURAL FIT:

  • Strong attention to detail and commitment to accuracy
  • Ability to prioritize tasks and manage multiple responsibilities simultaneously
  • Proficiency in Microsoft Excel, Word, and Adobe (PDF review and editing)
  • Strong organizational and time-management skills
  • Professional written and verbal communication skills
  • Ability to work independently while collaborating effectively with a team
  • Comfort working in a structured, process-driven environment


INDUSTRY SPECIFIC KNOWLEDGE (PREFERRED):

  • Prior experience in financial services, operations, or back-office support.
  • Familiarity with investment products, account processing, or custodial platforms.
  • Experience handling sensitive or confidential client information.


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