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Service Operations Analyst Jobs in Raleigh, NC (NOW HIRING)

Cliftonlarsonallen

Cloud Operations Analyst

Raleigh, NC · On-site

CLA is a top 10 national professional services firm where our purpose is to create opportunities ... CLA is growing and seeking to hire an experienced Cloud Operations Analyst to join our talented ...

New

Archgroup

Operations Analyst, Investments

Raleigh, NC · On-site

The Investment Trade Operations Analyst will support the daily operational activities required to ... Address and rectify exceptions between third party service providers * Coordinate processing of ...

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

Join Our Team as an IT Operations Analyst ScottMadden is seeking a confident and collaborative ... Coordinating vendor relationships and monitoring service delivery to ensure timely, high-quality ...

Dlapiper

Client Accounts Operations Analyst

Raleigh, NC · Hybrid

... Business Operation Services department. Location This position can sit in any of our US office ... Desired Skills Must have strong analytical skills and be comfortable summarizing and communicating ...

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Service Operations Analyst information

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$32

$54

How much do service operations analyst jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for service operations analyst in Raleigh, NC is $32.78, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $39.23 per hour, depending on experience, location, and employer.

What does a service operations analyst do?

A service operations analyst monitors and improves the efficiency of service delivery processes within an organization. They analyze data, identify issues, and implement solutions to enhance customer satisfaction and operational performance, often using tools like Excel, SQL, or service management software. Strong problem-solving, communication skills, and understanding of service workflows are essential for this role.

What are the key skills and qualifications needed to thrive as a Service Operations Analyst, and why are they important?

To thrive as a Service Operations Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with IT service management tools (like ServiceNow), reporting software, and relevant certifications such as ITIL are typically required. Excellent communication, attention to detail, and the ability to manage multiple priorities help analysts stand out. These skills ensure efficient service delivery, data-driven decision-making, and effective stakeholder collaboration in fast-paced operational environments.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) is an audit report type used to evaluate internal controls over financial reporting, not a job role. Entry-level positions related to SOC 1 audits typically require some understanding of internal controls, auditing standards, and possibly relevant certifications like CPA or CISA, but the SOC 1 report itself is not an entry-level job. Job roles such as audit associate or compliance analyst may be entry level in organizations performing SOC 1 audits.

What are some common challenges faced by Service Operations Analysts, and how can they effectively address them?

Service Operations Analysts often face challenges such as managing competing priorities, handling large volumes of data, and ensuring seamless communication between departments. Successfully addressing these challenges requires strong organizational skills, proficiency in data analysis tools, and the ability to work collaboratively with cross-functional teams. Proactively seeking feedback, staying current with industry best practices, and leveraging technology to automate routine tasks can help Service Operations Analysts maintain efficiency and deliver high-quality service.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher salaries, often comparable to other cybersecurity roles.

How much do operations analysts get paid?

The average salary for a Service Operations Analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
What are popular job titles related to Service Operations Analyst jobs in Raleigh, NC? For Service Operations Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Operations Analyst jobs in Raleigh, NC look for? The top searched job categories for Service Operations Analyst jobs in Raleigh, NC are:
Service Operations Analyst jobs near you
Cloud Operations Analyst

Cloud Operations Analyst

Cliftonlarsonallen

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

CliftonLarsonAllen rating

7.4

Company rating: 7.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

15th of 17 rated bookkeepers and accountants

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is growing and seeking to hire an experienced Cloud Operations Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

This role supports the day-to-day operations of cloud and on-premises systems. This role assists in monitoring, maintaining, and improving infrastructure performance, while learning and applying best practices in automation, security, and system reliability.

How you'll create opportunities in this Cloud Operations Analyst role:

  • Assist in monitoring and maintaining cloud systems to support performance and availability.
  • Support automation of routine operational tasks using Infrastructure as Code (IaC) under guidance.
  • Help manage cloud resources to ensure scalability and availability.
  • Collaborate with development teams to deploy and maintain cloud-based applications and services.
  • Participate in system audits and help generate reports on cloud system health.
  • Assist in troubleshooting and resolving basic cloud infrastructure issues.
  • Contribute to documentation of operational procedures and best practices.
  • Learn and apply cloud security and compliance standards.
  • Support on-premises data center operations and integration with cloud systems.
  • Assist with maintenance and upgrades of on-premises hardware and software.
  • Participate in on-call rotation

What you will need:

  • 4 years of relevant experience required
  • Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Technical Competencies:

  • Knowledge of Manage Kubernetes, Azure, Cloud Security, Linux using Python or Bash scripting, PowerShell, Docker, Git, DevOps, Spacelift, M365 suite, EntraID.
  • Hyperconverged systems, Windows and Linux OS, Support of both Datacenter and Cloud environments

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.


What CliftonLarsonAllen employees say

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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012

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