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Service Manager Jobs in Waco, TX (NOW HIRING)

WCTractor

Service Manager

Waco, TX · On-site

  • Retirement

Service Manager Overview At WCTractor, our Service Managers are trusted leaders who keep our reputation as an industry leader running strong. If you take pride in leading a team, solving problems ...

WCTractor

Service Manager

Waco, TX · On-site

  • Retirement

Service Manager Overview At WCTractor, our Service Managers are trusted leaders who keep our reputation as an industry leader running strong. If you take pride in leading a team, solving problems ...

Logan's Roadhouse

Service Manager

Waco, TX · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Murphy-Hoffman Company

Service Manager

Robinson, TX · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waco Date 04-23-2026 Address 3331 Greig Drive City Robinson State TX Job Overview & Essential Functions ...

Texas Roadhouse

Service Manager

Waco, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Temple, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bubba's 33

Service Manager

Waco, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Temple, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Rush Enterprises

Service Manager

Robinson, TX · On-site

$120K/yr

  • Retirement

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service ...

Rush Enterprises

Service Manager

Robinson, TX · On-site

$80K - $120K/yr

  • Retirement

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service ...

Texas Roadhouse

Assistant Service Manager

Waco, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Waco, TX · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

UZIN UTZ Group

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

Uzin Utz North America

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Manager! Work Location: Waco, TX Department: Sales FLSA Status: Exempt Travel Requirements: 15% Salary Range: $80,000 - $100,000 annually Who We Are Looking For We ...

AccentCare

Client Service Manager

Waco, TX · On-site

$42K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Manager Job ID: 76929 Remote/Virtual Position: No Coverage Area: Waco and surrounding areas Salary: $42k - $43k /annually Schedule: Monday - Friday; 8:00am - 5:00pm +on-call rotation ...

AccentCare

Client Service Manager

Waco, TX · On-site

$42K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Service Manager Job ID: 76929 Remote/Virtual Position: No Coverage Area: Waco and surrounding areas Salary: $42k - $43k /annually Schedule: Monday - Friday; 8:00am - 5:00pm +on-call rotation ...

AccentCare, Inc.

Client Service Manager

Waco, TX · On-site

$42K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview Client Service Manager / Personal Care Services Location: Waco, TX Position: Client Service Manager Job ID: 76929 Remote/Virtual Position : No Coverage Area: Waco and surrounding areas ...

AccentCare, Inc.

Client Service Manager

Woodway, TX · On-site

$42K - $43K/yr

Client Service Manager / Personal Care Services Location: Waco, TX Position: Client Service Manager Job ID: 76929 Remote/Virtual Position : No Coverage Area: Waco and surrounding areas Salary: $42k ...

Carvana

Automotive Service Manager

Mound, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. * Meet or exceed inventory production goals on a ...

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All JobsService JobsService Manager JobsService Manager Jobs in Waco, TX

Service Manager information

See Waco, TX salary details

$29.3K

$62.1K

$105.2K

How much do service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service manager in Waco, TX is $62,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Waco, TX? The most popular types of Service jobs in Waco, TX are:
What are popular job titles related to Service Manager jobs in Waco, TX? For Service Manager jobs in Waco, TX, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Waco, TX look for? The top searched job categories for Service Manager jobs in Waco, TX are:
What cities near Waco, TX are hiring for Service Manager jobs? Cities near Waco, TX with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Waco, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,117 per year, or $29.9 per hour.

Service Manager

WCTractor

Waco, TX • On-site

Full-time

Retirement

Re-posted 7 days ago

Job description

Service Manager Overview

At WCTractor, our Service Managers are trusted leaders who keep our reputation as an industry leader running strong. If you take pride in leading a team, solving problems, and delivering top-tier customer service, we want to talk to you. We offer a competitive salary, a comprehensive benefits package, and a 401(k) match, plus the chance to grow with a company that's been family-owned since 1939.

What You'll Do

As a Service Manager, you'll oversee all service operations at your location, partnering across departments to keep both internal and external customers satisfied while growing profitable service labor sales. You'll lead, coach, and develop your team to deliver the level of service WCTractor is known for.

Responsibilities include, but are not limited to:

  • Drive overall customer satisfaction and hold your department to that standard
  • Build and maintain effective Service Department processes that keep customers coming back
  • Communicate clearly within your department and across other store departments
  • Lead the rollout of best practices and train your team to execute them consistently
  • Complete reports and documentation tied to work assignments
  • Stay current on agricultural and light construction equipment through ongoing training
  • Champion a culture of safety, following all safety guidelines and requirements

What You Bring

  • High school diploma or equivalent
  • Previous supervisory or management experience
  • Strong mechanical aptitude
  • Excellent communication and interpersonal skills
  • Solid computer skills
  • Valid driver's license
  • Ability to lift up to 75 lbs. and push/pull up to 150 lbs. multiple times per day


Why WCTractor

Our mission is to be the best in the eyes of our customers, employees, community, and industry, reflecting honesty, integrity, and Christian values in everything we do.

Washington County Tractor, Inc. got its start in 1939 as a Ford tractor dealership in Brenham, Texas. Today, WCTractor is a proud Kubota dealer serving Central and East Texas, offering agricultural, construction, and lawn and garden equipment, utility vehicles, and trailers. Through the decades, several local families, including the Cades, Kankels, Quinns, Koehnes, Jensens, and now the Wackmans, have owned and led the company, and that active local family ownership continues to drive our mission forward every day.

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