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Service Manager Jobs in Troy, MO (NOW HIRING)

Dobbs-Tire-

Service Manager

Troy, MO · On-site

$80 - $100/hr

Service Manager Full Time Management Troy, MO, US Salary Range: $62,000.00 To $100,000.00 Annually To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company ...

Dobbs Tire & Auto Centers

Service Manager

Troy, MO · On-site

$62K - $100K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers--founded in 1976 in South St. Louis, MO as a family-owned ...

Len's Auto Repair, Inc.

Service Manager

Cottleville, MO · On-site

$60 - $80/hr

Service Manager Full Time Cottleville, MO, US 3 days ago Requisition ID: 1316 Salary: $75,000.00 Annually The Service Manager is responsible for leading the service department's operations to ensure ...

Dobbs Tire And Auto Centers

Service Manager

Troy, MO · On-site

$62K - $100K/yr

Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers--founded in 1976 in South St. Louis, MO as a family-owned ...

Texas Roadhouse

Service Manager

Saint Charles, MO · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Central-Power-Systems-

Service Manager

Saint Peters, MO · On-site

$80 - $100/hr

JOB SUMMARYThe Service Manager is directly responsible for the management and/or supervision of the Service Department as it relates to the goals of your perspective branch and Branch Manager.

Texas Roadhouse

Service Manager

Saint Charles, MO · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

EquipmentShare

Service Manager

Warrenton, MO · On-site

We're hiring a Service Manager at our rental facility in Warrenton, MO , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

EquipmentShare

Service Manager

Warrenton, MO · On-site

We're hiring a Service Manager at our rental facility in Warrenton, MO , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Saint Peters, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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All JobsService JobsService Manager JobsService Manager Jobs in Troy, MO

Service Manager information

See Troy, MO salary details

$29.9K

$63.4K

$107.4K

How much do service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service manager in Troy, MO is $63,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $72,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Troy, MO?

The most popular types of Service jobs in Troy, MO are:

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For Service Manager jobs in Troy, MO, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Troy, MO look for?

The top searched job categories for Service Manager jobs in Troy, MO are:

What cities near Troy, MO are hiring for Service Manager jobs?

Cities near Troy, MO with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Troy, MO as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,388 per year, or $30.5 per hour.

Service Manager

Telle Tire & Auto Service Inc

Cottleville, MO • On-site

$75K/yr

Full-time

Re-posted 16 days ago

Job description


The Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.

This position is eligible for the Service Manager bonus and commission plan. 

Key Responsibilities:

  • Manage the vehicle service queue, ensuring timely repairs and customer satisfaction
  • Provide accurate service quotes to customers and handle customer inquiries
  • Assign and monitor the workload of mechanics and technicians; review inspection reports and manage technician time
  • Oversee the purchase and transfer of outside items; manage schedules and order parts for the department
  • Act as a liaison between customers and the technician team, ensuring clear communication of repair progress
  • Collaborate with vendors, suppliers, and parts departments to ensure timely service and part availability
  • Perform duties of other shop personnel, including mechanics and technicians, as necessary
  • Ensure regular maintenance of equipment and tools as directed
  • Interact with customers regarding the progress and status of their vehicle repairs
  • Maintain a clean and safe working environment for all team members
  • Maintain a professional appearance and treat colleagues with respect
  • Ensure adherence to all relevant federal, state, and local regulations
  • Communicate effectively, both orally and in writing, to customers and team members

Licenses and Certifications:

  • ASE Certification (Preferred but not required)
  • Valid Driver’s License (Required)

Job Requirements:

  • High school diploma or equivalent education
  • Three (3) or more years of automotive service advisor/writer experience; supervisory experience preferred
  • Knowledge of:
    • Automotive service, maintenance, and repairs
    • MS Office products
    • Basic mathematics

Skills and Abilities:

  • Strong Customer Relationship Management (CRM) engagement skills
  • Effective communication skills, both orally and in writing
  • High level of honesty, transparency, and ethical standards
  • Conflict resolution and problem-solving skills
  • Strong leadership, interpersonal, and organizational skills
  • Ability to motivate, train, and supervise a team effectively
  • Willingness to participate in in-house training programs
  • Good driving record

Physical Requirements:

  • Ability to lift up to 50 lbs
  • Regularly required to talk and hear
  • Frequently required to stand, walk, and sit
  • Occasionally required to bend, stoop, reach, crawl, and climb
  • May be exposed to loud noise, vibration, exhaust fumes, and other typical service repair conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.

Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction.

Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart.

If you're passionate about helping others, solving problems under pressure, and being part of a 

e and delivers with purpose-we'd love to have you on board.