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Service Manager Jobs in Triangle, VA (NOW HIRING)

Matheny Motors

Service Manager

Woodbridge, VA · On-site

The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.

Texas Roadhouse

Service Manager

La Plata, MD · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

TruGreen

Service Manager

Sterling, VA · On-site

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Trek Bikes

Service Manager

Stafford, VA

$20 - $25/hr

Job LocationTrek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Trek Bicycle Corporation

Service Manager

Stafford, VA

$20 - $25/hr

Job LocationTrek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating ...

Bridgestone Americas, Inc

Service Manager

Midland, VA · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

TruGreen

Service Manager

Sterling, VA

Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.

Bridgestone

Service Manager

Midland, VA · On-site

$19.57 - $29.36/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

EquipmentShare

Service Manager

Catlett, VA · On-site

We're hiring a Service Manager at our rental facility in Catlett, VA , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

Trek Bicycle

Service Manager

Stafford, VA · On-site

$20 - $25/hr

Job Location Trek Store Stafford Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...

Merrifield Shell

Service Manager

Fairfax, VA · On-site

$65K - $85K/yr

Automotive Service Manager - Want a life of impact? Isn't it time to use your skills for something that actually matters? We are in the process of developing a culture that will change the industry ...

Beretta USA Corp.

Firearms Service Manager

Accokeek, MD · On-site

$90 - $130/hr

Firearms Service Manager Accokeek, MD, US 5 days ago Requisition ID: 1497 FIREARMS SERVICE MANAGER JOB SUMMARY/OBJECTIVE: The Firearms Service Manager leads and directs all Gunsmithing and Repair ...

BERETTA USA CORP

Firearms Service Manager

Accokeek, MD · On-site

FIREARMS SERVICE MANAGER JOB SUMMARY/OBJECTIVE: The Firearms Service Manager leads and directs all Gunsmithing and Repair Service operations to deliver timely, accurate, and high-quality firearms ...

Midas - PGW

Automotive Service Manager

Manassas, VA · On-site

$55 - $75/hr

We are looking for automotive service manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

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All JobsService JobsService Manager JobsService Manager Jobs in Triangle, VA

Service Manager information

See Triangle, VA salary details

$34.7K

$73.7K

$124.8K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Triangle, VA is $73,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Triangle, VA?

The most popular types of Service jobs in Triangle, VA are:

What job categories do people searching Service Manager jobs in Triangle, VA look for?

The top searched job categories for Service Manager jobs in Triangle, VA are:

What cities near Triangle, VA are hiring for Service Manager jobs?

Cities near Triangle, VA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Triangle, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,671 per year, or $35.4 per hour.

Service Manager

Matheny Motors

Woodbridge, VA • On-site

Full-time

Re-posted 6 days ago

Job description

Position Summary:

The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality. This role involves the management of a team of Service Technicians, while maintaining maximum efficiency and customer satisfaction. As a Service Manager, you are tasked with the job of developing and implementing service department processes, managing budgets, and ensuring that all safety regulations are followed. You will serve as a primary point of contact for customers and will need to be able to address and efficiently resolve issues. The ideal candidate should be someone with strong leadership and management skills, a deep understanding of automotive repair, and someone who is committed to providing the best service possible.

Essential Duties and Responsibilities: 

  • Oversees the management and daily operations of the service department
  • Motivates and develops staff through coaching, mentoring, and training
  • Executes a documented service customer write up process including, when diagnosis begins, estimated completion and update communication schedule.
  • Manages department budget and finances
  • Ensures department budget and finances are met
  • Produce quarterly forecast numbers to upper management
  • Ensuring compliance with all applicable federal and state laws and all company polices
  • Guarantee customer satisfaction in all areas
  • Manges all required paperwork and records and prepares documentation when needed
  • All safety requirements and reports as issued by Comply Auto
  • Stay up to date on all assigned OEM training
  • Performs other duties as assigned

Qualifications: 

  • Highschool diploma or GED required; some post high school education or training is preferred
  • Two years of service management experience
  • Experience with wreckers and/or fire apparatus strongly preferred
  • Knowledge of budgeting, forecasting, finance, staffing, and scheduling preferred
  • Excellent communication skills, customer service skills and problem-solving skills
  • Ability to maintain composure in stressful situations
  • Strong leadership and motivational skills
  • Strong organization skills and ability to multitask
  • Can manage time to meet frequently changing deadlines in a fast-paced environment
  • Highly professional and dependable
  • Safety and customer oriented
  • Strong computer and internet skills, including Microsoft Suite