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Service Manager Jobs in Trevose, PA (NOW HIRING)

Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...

Prepares and administers an annual operating budget for the service department. * Maintains reporting systems required by general management and the factory. * Attends managers meetings. * Monitors ...

Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility

Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility

Service Manager

Norristown, PA · On-site

$18 - $21/hr

Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility

Service Manager

East Norriton, PA · On-site

$18 - $21/hr

Strong commitment to superior customer service * Ability to manage Team Member behavioral and performance issues * Ability to work in a team environment with shared ownership and responsibility

Service Manager

Trenton, NJ · On-site

$57K - $92K/yr

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

Service Manager

Newtown, PA · On-site

$57K - $92K/yr

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery ...

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Assistant Service Manager

Hamilton, NJ · On-site

$45K - $60K/yr

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Midas Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Assistant Service Manager

Hamilton, NJ · On-site

$45K - $60K/yr

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Showing results 21-40

Service Manager information

See Trevose, PA salary details

$31.2K

$66.2K

$112K

How much do service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service manager in Trevose, PA is $66,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $76,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Trevose, PA?

The most popular types of Service jobs in Trevose, PA are:

What cities near Trevose, PA are hiring for Service Manager jobs?

Cities near Trevose, PA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Trevose, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,152 per year, or $31.8 per hour.

Service Manager

Bergey's

Trenton, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

  • Vacation and PTO time
  • Paid Holidays
  • 401k with profit sharing
  • Medical, Dental and Vision insurance.
  • Employee Assistant Program
  • FSA and HSA Plans
  • Life Insurance
  • Opportunities for Advancement
  • Employee Referral Program
  • Employee Discount

Summary:

Leads an efficient and profitable service department through team development, training, productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers. Supports and practices Bergey's Behaviors.

Location: Bergey's Truck Center-Trenton, NJ

Essential Duties:

  • Perform weekly payroll for the department and make all required employee time changes.
  • Forecasts goals and objectives for the department and strives to meet them.
  • Hire, train, motivate, counsel, and monitor the performance of all service department staff.
  • Completes yearly performance reviews on all employees.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Attends managers meetings.
  • Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Develops and implements a marketing plan which promotes new and repeat business.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Accounts for all documents; ensures that none are missing and all are processed correctly.
  • Holds monthly department meetings.
  • Holds monthly safety meetings and has all department employees view safety video and complete proper paperwork documenting these meetings took place.
  • Directs and schedules the activities of all department employees.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Maintains appropriate number of personnel to achieve optimum financial benefit.
  • Keeps upper management informed of any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its employees and/or customers.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Monitors and follows up on parts orders with the parts manager to ensure availability.
  • Initials appropriate repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Establishes and maintains follow-up with all customers to confirm satisfaction with the service experience.

Requirements:

  • Valid Driver's License
  • Successful completion of pre-employment background checks and drug screening

Bergey's is an equal opportunity employer.