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Service Manager Jobs in Springfield, OR (NOW HIRING)

Williams-Sonoma

Asst Store Mgr - Service

Eugene, OR · On-site

Overview of the Assistant Manager of Sales and Service role You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building ...

Rejuvenation

Asst Store Mgr - Service

Eugene, OR

Overview of the Assistant Manager of Sales and Service role You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building ...

ATIA Ltd

HR Manager - Internship

Eugene, OR

Service Management Systems (SMS), * 8.Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems (ISMS), ATIA Consulting Website: www.atia-consulting.com.ba The areas ...

Sonic Drive-In

General Manager

Springfield, OR · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

Guernsey Holdings LLC

General Manager

Springfield, OR · On-site

As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Springfield, OR

Service Manager information

See Springfield, OR salary details

$34.2K

$72.4K

$122.7K

How much do service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service manager in Springfield, OR is $72,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $83,300.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are popular job titles related to Service Manager jobs in Springfield, OR? For Service Manager jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Springfield, OR look for? The top searched job categories for Service Manager jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Service Manager jobs? Cities near Springfield, OR with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Springfield, OR as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $72,422 per year, or $34.8 per hour.
Second Shift Services Manager

Second Shift Services Manager

City Wide Facility Solutions

Sweet Home, OR • Remote

$41K/yr

Contractor, Other

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

City Wide Facility Solutions (Portland) is looking for a responsible 2nd Shift Janitorial Coordinator to join our team to work the Southern territory. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship.

City Wide Facility Solutions (Portland) has a thorough training & development program and we will focus on promoting from within as we continue our growth. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal.

Essential Functions
  • Maintain regular nightly route schedule
  • Work closely with Account Manager to review objectives and goals for nightly route
  • Build and maintain relationships with new and current Independent Contractors
  • Participate in all new starts as key contact for selected Independent Contractors
  • Utilize CRM to review client scope and create an inspection each client visit

Compensation $41,600/yr

Requirements

  • Experience with email, data entry
  • Ability to multitask
  • Reliable transportation/ability to commute to client location
  • Availability to work the following hours: 4:30 pm – 1:00 am
    Preferred
    • Bilingual - Spanish
    • Supervisory Experience - 2 years

    Benefits

    • $50 monthly cell phone reimbursement
    • $400 monthly vehicle reimbursement
    • PTO
    • 401k – 4% company match
    • 50% Company Contribution to all Health Care Plans
    • Monday - Friday work-week