New York, NY · On-site
$27.60 - $42.55/hr
Position Overview As a Service Manager, you'll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services. A Day in the Life You will ...
New York, NY · On-site
$27.60 - $42.55/hr
Position Overview As a Service Manager, you'll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services. A Day in the Life You will ...
Teterboro, NJ · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Teterboro, NJ · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Teterboro, NJ · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Teterboro, NJ · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Caldwell, NJ · On-site
Service Manager Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs ...
Caldwell, NJ · On-site
Service Manager Our Service Managers are high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs ...
New York, NY · On-site
Manage the daily operations of the Ford service department to ensure efficient workflow and timely vehicle repairs * Supervise service advisors, diesel technicians, porters, and support staff
New York, NY · On-site
Manage the daily operations of the Ford service department to ensure efficient workflow and timely vehicle repairs * Supervise service advisors, diesel technicians, porters, and support staff
Bronx, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
Bronx, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
Bronx, NY · On-site
Job Summary The Elevator Service Manager is responsible for leading and overseeing service operations for elevators and related equipment across assigned territories. This role ensures safe ...
Bronx, NY · On-site
Job Summary The Elevator Service Manager is responsible for leading and overseeing service operations for elevators and related equipment across assigned territories. This role ensures safe ...
Paramus, NJ · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Paramus, NJ · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
New York, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
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New York, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
White Plains, NY · On-site
The line service manager is responsible for creating and leading an exceptional line service team. This position is responsible for insuring efficient service for all internal and external customers ...
White Plains, NY · On-site
The line service manager is responsible for creating and leading an exceptional line service team. This position is responsible for insuring efficient service for all internal and external customers ...
New York, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
New York, NY · On-site
$100K - $150K/yr
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx, NY. Responsibilities: - Oversee the daily operations of the service department - Manage a team of service ...
New York, NY · On-site
$79K - $106K/yr
BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...
New York, NY · On-site
$79K - $106K/yr
BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...
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Secaucus, NJ · On-site
$130K/yr
SERVICE MANAGER WITH ELECTRICAL OR MECHANICAL EXPERIENCE $130K plus bonuses, benefits, plus career growth Experienced energetic Service Manager wanted a track record of leading a team of experienced ...
Quick apply
Be Seen First
Secaucus, NJ · On-site
$130K/yr
SERVICE MANAGER WITH ELECTRICAL OR MECHANICAL EXPERIENCE $130K plus bonuses, benefits, plus career growth Experienced energetic Service Manager wanted a track record of leading a team of experienced ...
New York, NY · On-site
$96K - $120K/yr
BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...
New York, NY · On-site
$96K - $120K/yr
BENEFITS FOR SERVICE MANAGER II: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...
A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client ...
Quick apply
A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client ...
Caldwell, NJ · On-site
A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client ...
Caldwell, NJ · On-site
A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client ...
Fort Lee, NJ · On-site
The Service Manager must ensure the highest level of professionalism, while meeting the clients' needs, and a commitment to achieving the goal of 100% uptime throughout the teams. Responsible for ...
Fort Lee, NJ · On-site
The Service Manager must ensure the highest level of professionalism, while meeting the clients' needs, and a commitment to achieving the goal of 100% uptime throughout the teams. Responsible for ...
The Service Manager must ensure the highest level of professionalism, while meeting the clients' needs, and a commitment to achieving the goal of 100% uptime throughout the teams. Responsible for ...
The Service Manager must ensure the highest level of professionalism, while meeting the clients' needs, and a commitment to achieving the goal of 100% uptime throughout the teams. Responsible for ...
Location: Various locations across New Jersey The Food Service Manager oversees food service operations in various settings, ensuring high standards of quality, safety, and nutrition. Key ...
Location: Various locations across New Jersey The Food Service Manager oversees food service operations in various settings, ensuring high standards of quality, safety, and nutrition. Key ...
$33.4K - $41.3K
6% of jobs
$41.3K - $49.2K
11% of jobs
$53K is the 25th percentile. Wages below this are outliers.
$49.2K - $57.1K
16% of jobs
$57.1K - $64.9K
16% of jobs
The median wage is $65.2K / yr.
$64.9K - $72.8K
15% of jobs
$78.7K is the 75th percentile. Wages above this are outliers.
$72.8K - $80.7K
14% of jobs
$80.7K - $88.6K
9% of jobs
$88.6K - $96.5K
5% of jobs
$96.5K - $104.3K
4% of jobs
$104.3K - $112.2K
2% of jobs
$112.2K - $120.1K
1% of jobs
$33.4K
$70.9K
$120.1K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
$27.60 - $42.55/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 27 days ago
4.5
Based on 940 frontline employees who took The Breakroom Quiz
19th of 21 rated department stores
You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Positively communicate and demonstrate the company's Core Values by developing trust and respect among staff, building strong teams and partnerships through collaborative work ethics, and driving business results by taking ownership and pride in the company and getting things done.
Ensure team delivers excellent customer service while demonstrating a high degree of professionalism.
You'll Come With3+ years of Retail Management and Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization with the ability to manage multi-million dollar sales volume
Ability to work a flexible schedule; including early morning, nights, weekends, holidays
Ability to lift and move boxes weighing 50 lbs. or more
Comfortable utilizing scheduling and reporting computer software
Travel required - as needed
Come join our team. You're going to like it here!You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Get the full story on Breakroom
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At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!
Retail
10,000+ Employees
Burlington, NJ, US
