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Service Manager Jobs in Spring Valley, NY (NOW HIRING)

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Service Manager

Bedford Hills, NY · On-site

$150K - $220K/yr

Acura of Bedford Hills is looking for an experienced Service Manager to lead our busy service department. This is an excellent opportunity for a strong automotive leader who understands fixed ...

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Service Manager

Bedford Hills, NY · On-site

$150K - $220K/yr

Acura of Bedford Hills is looking for an experienced Service Manager to lead our busy service department. This is an excellent opportunity for a strong automotive leader who understands fixed ...

Service Manager

Nanuet, NY · On-site

$63K - $91K/yr

Minimum of 2 years of store or service manager experience * General automotive knowledge * Excellent customer service disposition * Good communication skills * Leadership ability * Team building ...

Minimum of 2 years of store or service manager experience * General automotive knowledge * Excellent customer service disposition * Good communication skills * Leadership ability * Team building ...

Service Manager

Fairfield, NJ · On-site

$100K - $115K/yr

As a Service Manager, you will be responsible for overseeing the daily operations of the diesel repair shop. Your primary duties will include managing the service team, ensuring efficient workflow ...

Service Manager

Queens, NY · On-site

$40K - $52K/yr

As the Service Manager, you will oversee daily operations, manage staff, and ensure that all service requests are handled efficiently and effectively. Your leadership will be crucial in maintaining ...

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

Service Manager

Queens, NY · On-site

$40K - $52K/yr

As the Service Manager, you will oversee daily operations, manage staff, and ensure that all service requests are handled efficiently and effectively. Your leadership will be crucial in maintaining ...

WHAT YOU'LL BE DOING As the Service Manager at CPI, you will play a pivotal role in ensuring the satisfaction of both traditional Cummins Allison and CPI customers. Your primary focus will be on ...

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

Volkswagen of Stamford is looking for a highly motivated Service Manager to manage our auto service, repair shop operation. We are a family owned & operated, high volume dealership. Large workspace ...

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Service Manager information

See Spring Valley, NY salary details

$33.4K

$70.9K

$120.1K

How much do service manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for service manager in Spring Valley, NY is $70,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Spring Valley, NY? The most popular types of Service jobs in Spring Valley, NY are:
What are popular job titles related to Service Manager jobs in Spring Valley, NY? For Service Manager jobs in Spring Valley, NY, the most frequently searched job titles are:
What cities near Spring Valley, NY are hiring for Service Manager jobs? Cities near Spring Valley, NY with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Spring Valley, NY as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Service Manager

Acura of Bedford Hills

Bedford Hills, NY • On-site

$150K - $220K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

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Job description

Acura of Bedford Hills is looking for an experienced Service Manager to lead our busy service department. This is an excellent opportunity for a strong automotive leader who understands fixed operations, customer satisfaction, technician productivity, and department profitability.

We are looking for someone who can motivate a team, improve processes, maintain a high level of customer service, and help drive continued growth in a fast-paced dealership environment.

Compensation

  • $150,000 to $220,000 annually with commissions
  • Compensation based on experience, performance, and department results

Benefits

  • Health benefits available
  • 401(k) available
  • Paid time off
  • Strong earning potential
  • Busy, established service department
  • Supportive management team
  • Long-term career growth opportunity

Responsibilities

  • Oversee daily operations of the service department
  • Lead, train, and support service advisors, technicians, and support staff
  • Monitor workflow, scheduling, technician productivity, and repair order process
  • Maintain high customer satisfaction and resolve customer concerns professionally
  • Drive service department sales, profitability, and efficiency
  • Review repair orders, estimates, warranty claims, and service recommendations
  • Work closely with parts, sales, and dealership leadership
  • Ensure manufacturer standards, dealership policies, and compliance requirements are followed
  • Track department performance and identify opportunities for improvement
  • Build a positive, accountable, and customer-focused service culture

Qualifications

  • Previous automotive service management experience preferred
  • Strong knowledge of dealership fixed operations
  • Acura experience preferred, but not required
  • Proven leadership, communication, and problem-solving skills
  • Ability to manage a fast-paced service department
  • Strong understanding of customer satisfaction, technician efficiency, and profitability
  • Organized, professional, and results-driven
  • Valid driver’s license required

Acura of Bedford Hills is looking for a motivated Service Manager who is ready to lead a growing service department and help take operations to the next level. If you have the experience, leadership skills, and drive to succeed, apply today.