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Service Manager Jobs in Shilo, MB (NOW HIRING)

Canad Inns

Guest Services Supervisor

Brandon, MB

... of service. Responsibilities: * Assist the Manager in day-to-day duties. * Receive and process incoming customer reservations. * Greet customers and find out what they want (dates, times, type of ...

Aramark

Food Service Worker

Shilo, MB · On-site

The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in ...

Dollar Tree

Customer Service Associate I

Brandon, MB · On-site

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

A&W Canada

Restaurant Manager

Brandon, MB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Restaurant Manager

Brandon, MB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Restaurant Manager

Brandon, MB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Sobeys, Inc.

Pharmacy Manager

Brandon, MB · On-site

Our commitment to delivering top quality products and superior service to our customers, and for ... Manage the selection, onboarding, training and development, performance management, and succession ...

A&W Canada

Assistant Manager

Brandon, MB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

A&W Canada

Assistant Manager

Brandon, MB · On-site

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

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Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What cities near Shilo, MB are hiring for Service Manager jobs? Cities near Shilo, MB with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Shilo, MB as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Service Account Manager

Flynn Group of Companies

Brandon, MB

Full-time

Re-posted 21 days ago

Job description

At Flynn, it's not just a job, it's a career

Sales & Estimating
Commercial Roofing, Roofing Division
Flynn Group of Companies
Brandon, MB
 
What We Offer:
Competitive wages and benefits
Structured bonus plan
RRSP matching
Great environment where our motto is "Flynn Family Winning Together"!
On-going career development courses and programs through our in-house Flynn University
 
A Day in the Life:
Build and maintain long-term relationships with clients to grow the roofing service business
Collaborate with local and national teams to support client needs and promote Flynn's brand
Communicate with customers to understand their requirements and offer tailored service solutions
Follow up on quotes, tenders, and service opportunities to ensure client satisfaction
Represent Flynn at industry events and client meetings
Support marketing efforts through strategic initiatives and social media engagement
Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner
Deliver virtual presentations to clients and stakeholders
Contribute to business development and support corporate initiatives
 
What You Bring:
Experience in a construction environment; Service Roofing or Sales experience is considered an asset
Exceptional communication and organizational skills, with strong time management abilities
Proven ability to multitask and thrive in a fast-paced, collaboration environment
A relationship-focused mindset with a passion for client service and business growth
Entrepreneurial spirit and drive to expand Flynn's service offerings
Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD
Solid understanding of contract documents and estimating principles
 
Flynn's strong culture focuses the energies of employees on doing the right thing, for the benefit of the company, its customers, and themselves. The result has been 40+ years of success, and the next 40 looking even brighter.
 
"The Flynn Way" is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn's culture.
 
#LI-IC
 
 
 
Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate's potential fit for a role they applied to.
This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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