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Service Manager Jobs in Saint Adolphe, MB (NOW HIRING)

True North Home Consultants

Be Seen First

Service Manager / Customer Success Sales Specialist

Winnipeg, MB · On-site

CA$18 - CA$25/hr

We are looking for a motivated Service Manager / Customer Success Sales Specialist to work with our existing customer base. This is not cold calling. You will be speaking with customers who have ...

Eaton

Territory Sales and Service Manager

Winnipeg, MB · On-site

CA$105K - CA$131K/yr

Eaton's Vehicle division is currently seeking a Territory Sales and Service Manager to join the team. This role will be based in Winnipeg, MB and includes up to 50% travel. Eaton announced, on June ...

Eaton

Territory Sales and Service Manager

Winnipeg, MB · On-site

CA$105K - CA$131K/yr

Eaton's Vehicle division is currently seeking a Territory Sales and Service Manager to join the team. This role will be based in Winnipeg, MB and includes up to 50% travel. Eaton announced, on June ...

Birchwood Honda West

Service Consultant

Winnipeg, MB

This position reports directly to the Assistant Service Manager Job Summary: Birchwood Honda West is looking to add a Service Consultant to the team! The Service Consultant plays an integral role in ...

Birchwood Kia West

Service Detailer

Winnipeg, MB

This position reports directly to the Service Manager. Job Summary : The Service Detailer provides support at the dealership level by contributing to all areas of the service experience. The ...

365 Technologies

IT Service Technician

Dugald, MB · On-site

Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email, and chat for workstations, servers, network devices, and more * Travel to client sites across Winnipeg ...

Canad Inns

Guest Services Manager

Winnipeg, MB

Oversee daily service and customer interactions. * Develops and implements strategies and practices ... As a working manager, be proficient in all Guest Services positions. This description is not ...

365 Technologies

IT Service Technician

Dugald, MB

Service Manager What You'll Do * Provide on-site and remote support to clients via phone, email, and chat for workstations, servers, network devices, and more * Travel to client sites across Winnipeg ...

Ainsworth Inc.

HVAC Services Supervisor

Winnipeg, MB

Provide technical assistance, training, development, motivation and leadership to the team. * Assist Service Manager with; Project planning, scheduling and prioritizing of contracts and extra work ...

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Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What cities near Saint Adolphe, MB are hiring for Service Manager jobs?

Cities near Saint Adolphe, MB with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Saint Adolphe, MB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Manager - Heavy Equipment

FST Canada Inc

West Saint Paul, MB

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago

Job description

Service Manager – Heavy EquipmentWest St. Paul, Manitoba 

About the Role

The Service Manager is a hands‑on, organized leader responsible for guiding the Service team, overseeing daily department operations, and building strong customer relationships that support ongoing growth in the region. This role ensures the team’s work aligns with branch and company goals while maintaining a high standard of service delivery.

What You’ll Do

  • Oversee daily Service department operations, including scheduling, quality, safety, productivity, and customer satisfaction
  • Lead, coach, and support Service Technicians and Service Coordinators
  • Foster a safe, inclusive, and engaging work environment
  • Monitor facility conditions and recommend maintenance or improvements
  • Identify and implement process improvements to boost efficiency and profitability
  • Coordinate training to support continuous learning and skill development
  • Monitor employee performance, provide feedback, and support development plans
  • Track departmental KPIs and report performance trends to management
  • Hold regular team meetings to review performance, safety, and operational updates
  • Assess staffing needs and recommend adjustments as required
  • Participate in recruitment, hiring, and onboarding activities
  • Resolve customer issues, conduct customer visits, and maintain strong client relationships

Total Rewards

  • Competitive base salary + Annual bonus opportunity
  • Annual Performance Review with Increase Opportunity
  • Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
  • Vacation & Paid Personal days
  • Employer Matching Retirement Savings Plan

 

Position Details

Location: West St. Paul, Manitoba

Status: Permanent

Type: Managerial role

Vacancy Type: New vacancy

Travel: 2%-5% - to local customer premises as required
 

What You Bring

Education/ Certification:

  • Journeypersons Licensed heavy duty, on-off road mechanic preferred
  • Valid driver’s license and an acceptable driver’s abstract, based on Company standards.
  • Successful completion of a pre-employment background check, where applicable and in accordance with applicable laws.

Experience:

  • Minimum 3 years’ experience as a Service Manager in the field of Heavy, Industrial or Agricultural equipment
  • Strong mechanical expertise with knowledge of equipment repair processes
  • Solid technical knowledge of hydro-electrical systems
  • Experience managing a Service P&L and demonstrated with demonstrated results

Work Environment

  • Shop, warehouse, yard, office environments

 

Who We Are

Joe Johnson Equipment (JJE) is a leading distributor of public works equipment across Canada and the U.S. We support municipalities and contractors with equipment such as vacuum trucks, refuse and recycling vehicles, street sweepers, and sewer inspection systems.

We are a proud subsidiary of Federal Signal Corporation.

Our Core Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation, and Ambition

 

Apply Today

If you are looking for a new opportunity, then we at Joe Johnson Equipment, welcome your application and are committed to employment equity and encourage applications from all qualified candidates, however only those who are being considered for the position will be contacted. 

Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.