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Service Manager Jobs in Rome, GA (NOW HIRING)

Kellwell

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Supervisor Food Service

Rome, GA · On-site

$20/hr

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Supervisor at the Floyd County Prison located in Rome, GA . This is a Full Time ...

Compass Group

FOOD SERVICE WORKER

Rome, GA · On-site

$17/hr

Fresh Ideas Management is a dynamic food service management company that believes good food is a powerful thing. Food brings people together and food creates memories. Fresh Ideas encourages ...

Ag-Pro

Experienced Small Engine Mechanic

Rome, GA · On-site

$15.25 - $21/hr

May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. Responsibilities * Performs diagnostics and repairs on John Deere equipment and technology

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See Rome, GA salary details

$33K

$70K

$118.6K

How much do service manager jobs pay per year?

As of May 29, 2026, the average yearly pay for service manager in Rome, GA is $70,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What job categories do people searching Service Manager jobs in Rome, GA look for? The top searched job categories for Service Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Service Manager jobs? Cities near Rome, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rome, GA as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,003 per year, or $33.7 per hour.

Express Lube Technician

Matthews Kia of Cartersville

Cartersville, GA • On-site

$12.25 - $16.75/hr

Full-time

Medical, Dental, PTO

Posted 8 days ago

Job description

Come Grow with Us at Matthews Kia of Cartersville!
We are hiring Express Technicians
We are committed to your professional growth in the automotive industry!
Responsibilities
  • Safely pull vehicle into express lube bay.
  • Perform Multi-point inspection in accordance with Kia standards.
  • Communicate recommendations to Service Advisors.
  • Perform oil changes, filter changes, tire rotations and other basic maintenance.
  • Other duties as assigned by Service Manager and Express team lead.

Qualifications
  • Experience is preferred but not required. Will train the right individual.
  • Ability to read and comprehend written instructions and information
  • Learns quickly
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Team player
  • Must have a valid driver's license
  • Maintain stall in an orderly and clean manner
  • Ability to identify problems quickly
  • Knowledge of automobiles
  • Ability to learn new technology, repair and service procedures and specifications
  • Basic tools necessary to perform oil changes and tire rotations

What We Offer
  • Medical and Dental insurance
  • Short term and long term disability
  • Paid Vacation
  • Promote from within

Apply