Service Manager Jobs in Rome, GA (NOW HIRING)

Job Description
JOB SUMMARY:
The purpose of the Fire Life Safety Sales Executive position is to prospect and develop new customers. Customer development to include upselling and multi-line development of services, providing and negotiating pricing for inspection contracts. ISRs will work closely with the Regional Sales Manager, Service Manager and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.
ESSENTIAL JOB DUTIES:

• Pro-actively engage in making sales calls to new prospective customers to build the Inspection and Service business by adding new customers to existing portfolio. Examples include "door to door" cold calling, completing call blocks, creating vertical target list for territory assigned, and creating a sales plan to achieve assigned sales goals.
• Pro-actively engage in making sales calls to current customers to build the Inspection and Service business by expanding our service offering to existing customers (upsell).
• Remain informed of all conversion opportunities by turning construction installation customers into service customers.
• Create and maintain a sufficient pipeline of activity that will ensure meeting sales plan/goals assigned by fully understanding that success is a byproduct of generating activity, which leads to sales.
• Manage responsibly all sales activity within assigned salesforce account, or other sales tracking system, by recording both customer and prospect information with sufficient detail while also monitoring days that a proposal remains outstanding.
• Follow up on all pending proposals in a timely manner to explain scope, answer questions, and convey the importance of the proposal with the intended goal to accelerate the award of the sale or further advance the opportunity through the sales cycle.
• Understand company pricing approach to inspection sales using excel or company provided estimating tools. A full understanding and knowledge of contractual terms and conditions of ITM agreement important.
• Represent the organization at industry meetings such as Building Owners Management Association (BOMA), customer visits, and customer entertainment which may occur outside normal business hours.
• Remain abreast of potential market opportunities through sales calls, networking and other market related information including changes and/or updates to local fire code requirements.
• Assist Service Manager and service department with potential re-signs of existing customers whenever necessary.
• Continue to advance industry technical knowledge through internal training, ride along with field personnel and reviewing technical material.
• Expected to work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
• Other duties may be assigned.

QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:

• High School Diploma or GED, required.
• Associate's or Bachelor's in Business or related, preferred.

Experience, Knowledge, Skill Requirements:

• 3-5 years sales or fire protection industry experience, required.
• 2 years reading electronic blueprints, and experience with SalesForce, preferred.
• 2 years operating a computer, Microsoft Office, required.
• Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.

Other Qualifications:

• Valid driver's license with acceptable driving record required. Reliable transportation, required.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
• Frequent travel, required, up to 50%

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
Work Environment:
Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will frequently be required to travel. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
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About Us
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability - Employer Paid
• Short-Term Disability - Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Our Core Values
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• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.