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Service Manager Jobs in Rome, GA (NOW HIRING)

Jones Petroleum Co

SUBWAY FOOD MANAGER

Cartersville, GA · On-site

$16 - $18/hr

Subway Food Service Manager Company: Convenience Stores Inc. | Jones Petroleum Direct Link to apply: jonespetroleum.com Pay: Based on experience and highly competitive for the Market served Benefits ...

Jones Petroleum, Inc

SUBWAY FOOD MANAGER

Cartersville, GA · On-site

$16 - $18/hr

Subway Food Service Manager Company: Convenience Stores Inc. Jones Petroleum Direct Link to apply: jonespetroleum.com Pay: Based on experience and highly competitive for the Market served Benefits ...

Carmax

Front Line Manager

Dallas, GA

Training includes learning the following: · Roles and responsibilities of functional areas within Service Operations · End-to-end production process including inventory management, cosmetic and ...

Carmax

Front Line Manager

Felton, GA

Training includes learning the following: · Roles and responsibilities of functional areas within Service Operations · End-to-end production process including inventory management, cosmetic and ...

Carmax

Front Line Manager

Buchanan, GA · On-site

Training includes learning the following: · Roles and responsibilities of functional areas within Service Operations · End-to-end production process including inventory management, cosmetic and ...

Carmax

Front Line Manager

Cedartown, GA

Training includes learning the following: · Roles and responsibilities of functional areas within Service Operations · End-to-end production process including inventory management, cosmetic and ...

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See Rome, GA salary details

$33K

$70K

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How much do service manager jobs pay per year?

As of May 29, 2026, the average yearly pay for service manager in Rome, GA is $70,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What job categories do people searching Service Manager jobs in Rome, GA look for? The top searched job categories for Service Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Service Manager jobs? Cities near Rome, GA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rome, GA as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,003 per year, or $33.7 per hour.

ECommerce Manager

RACEMARK INTERNATIONAL NA, LLC

Calhoun, GA • On-site

Full-time

Posted 28 days ago

Job description

Racemark International and GGBailey are renowned leaders in the automotive industry, specializing in premium car mats and accessories. As a division of Racemark, GGBAILEY focuses on direct-to-consumer sales, offering high-quality car mats, home mats, and pet mats.

The E-commerce Manager is responsible for overseeing and managing the Direct-to-consumer sales through the designated marketing partners that cover all areas of state-of-the-art digital marketing and technical support. This includes but is not limited to website management, social media management, paid advertising, and lead email marketing This includes developing and implementing strategies to drive traffic, increase sales, and enhance the customer experience on the company's e-commerce platforms and working with the outsourced web development and marketing teams.

Duties and Responsibilities

  • Create and execute strategies to improve website performance and grow online presence.
  • Collaborate with marketing and sales teams to ensure consistent messaging and branding across all channels.
  • Oversee the design and functionality of the e-commerce website.
  • Optimize online sales channels with partners like Amazon, Walmart, and eBay where we have a direct-to-consumer online marketplace.
  • Analyze e-commerce data through google analytics dashboard to identify opportunities for growth and improvement.
  • Providing analysis and reporting on metrics such as weekly/monthly sales at weekly meeting and month company consolidated review.
  • Create and manage e-commerce budgets, including advertising and promotion spend.
  • Ensure high levels of customer satisfaction by managing customer relationships and addressing any issues related to the e-commerce platform.
  • Coordinate with the Racemark customer service Manager to monitor customer satisfaction and complaints or warranty issues.
  • Review the weekly Patterns Needed List from Racemark Engineering to ensure an up-to-date product database.
  • Working closely with supply chain and production planning to establish smooth order fulfillment.

Skills and Qualifications

  • Bachelor's degree in marketing, Business, or a related field.
  • Proven experience in e-commerce management or a similar role.
  • Experience with e-commerce platforms, SEO, PPC, and digital marketing.
  • Strong analytical skills and the ability to interpret data.
  • Excellent communication and collaboration skills.
  • Experience developing and overseeing digital marketing strategies.
  • Proficiency in web analytics tools and e-commerce software.
  • Adapts and prioritizes with agility, using practical multitasking skills. Ability to tackle the demands of ever-evolving technological implements with ease.
  • Experience in an entrepreneurial environment.

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