ZipRecruiter

Log In

1

Service Manager Jobs in Rialto, CA (NOW HIRING)

Wastequip

Service Manager

Jurupa Valley, CA · On-site

$120K - $135K/yr

The Service Manager will lead both shop and mobile service operations, ensure high-quality, timely repairs while driving revenue growth and strong customer relationships. Salary Range: $120,000 ...

Soup 'n Fresh

Service Manager

Rancho Cucamonga, CA · On-site

$23 - $38/hr

The Service Manager at Soup 'n Fresh is a hands-on operational leader responsible for driving daily FOH excellence. This role ensures high guest satisfaction, upholds service standards, and ...

Soup 'n Fresh

Service Manager

Chino Hills, CA · On-site

The Service Manager at Soup 'n Fresh is a hands-on operational leader responsible for driving daily FOH excellence. This role ensures high guest satisfaction, upholds service standards, and ...

New

Atlas Copco

Service Manager

Fontana, CA · On-site

$103K - $155K/yr

Our Service Manager is to a key player in developing the service business in our region. This position provides daily leadership and oversight for a team of experienced service technicians and works ...

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Din Tai Fung North America

Service Manager I

Anaheim, CA · On-site

$72K - $89K/yr

BENEFITS FOR SERVICE MANAGER I: * Competitive Pay & Benefits * Employer Contribution for individuals and eligible dependents' medical insurance * Dental, Vision, and Life Insurance * Health Savings ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Rialto, CA

Service Manager information

See Rialto, CA salary details

$33.1K

$70.2K

$118.8K

How much do service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service manager in Rialto, CA is $70,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,700.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Rialto, CA? The most popular types of Service jobs in Rialto, CA are:
What are popular job titles related to Service Manager jobs in Rialto, CA? For Service Manager jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Rialto, CA look for? The top searched job categories for Service Manager jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Service Manager jobs? Cities near Rialto, CA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rialto, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,165 per year, or $33.7 per hour.
Service Manager

Service Manager

Wastequip

Jurupa Valley, CA • On-site

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Wastequip rating

7.5

Company rating: 7.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

224th of 430 rated machine equipment manufacturers

Job description

Job Description:
Wastequip WRX is seeking a Service Manager to lead our Jurupa Valley operation. This role is responsible for owning the full-service business, including team leadership, operational execution, customer satisfaction, and financial performance.
The Service Manager will lead both shop and mobile service operations, ensure high-quality, timely repairs while driving revenue growth and strong customer relationships.
Salary Range: $120,000 - $135,000 (Based on experience).
Key Responsibilities:
Leadership & Culture
• Lead, coach, and develop service technicians and support staff
• Build a high-accountability, performance-driven culture
• Create a work environment focused on respect, engagement, and retention
• Champion and enforce a safety-first culture
Financial & Business Ownership:
• Own service revenue, labor utilization, and profitability targets
• Develop and execute the annual operating plan
• Monitor performance and take action to improve results in real time
• Drive growth in service sales across existing and new customers
Operational Execution:
• Manage daily service operations including:
• Scheduling and workflow management
• Technician productivity and efficiency
• On-time delivery and turnaround time
• Establish and maintain a daily and weekly operating cadence to track performance
• Ensure consistent, high-quality execution across shop and field service
Mobile Service & Field Execution:
• Lead mobile service operations, including:
• Technician routing and dispatch
• Field productivity and utilization
• Response time and customer uptime
• Improve efficiency of field service delivery and coverage
Parts & Service Integration:
• Partner closely with the parts team to:
• Improve fill rate and parts availability
• Reduce downtime caused by stockouts
• Prioritize critical repairs and customer needs
• Actively manage backorders and open work orders to completion
Customer & Commercial Focus:
• Take ownership of customer satisfaction and retention
• Build and maintain strong relationships with key customers
• Identify opportunities to expand service revenue and cross-sell parts and services
• Proactively address customer issues and drive them to resolution
Technical Leadership:
• Support team with technical expertise across:
• Heavy-duty truck systems
• Welding, electrical, pneumatic, and hydraulic systems
• Conduct or oversee equipment inspections and job scoping
• Ensure quality standards are met on all repairs
Key Performance Expectations:
Success in this role will be measured by:
• Service revenue growth
• Labor utilization and technician productivity
• Turnaround time and on-time completion
• Customer satisfaction and retention
• Parts availability and reduced downtime
• Team engagement and retention
Qualifications:
• 5+ years of leadership experience in service, maintenance, or heavy-duty equipment
• Strong knowledge of heavy-duty trucks, refuse equipment, or similar industry
• Proven ability to lead teams and drive operational performance
• Experience managing financial results (revenue, cost, profitability)
• Experience with ERP systems and Microsoft Excel
• Clean driving record and ability to travel as needed
Required Skills:
• leadership and communication skills
• Ability to operate in a fast-paced, high-accountability environment
• Strong problem-solving and decision-making skills
• Customer-first mindset with a focus on results
Language Requirement:
• Must be fluent in English (speaking, reading, and writing)
• Bilingual English/Spanish strongly preferred
Company Benefits:
• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
Medical Plans
• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSA's)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance
• Short-Term Disability (STD) and Base Long-Term Disability (LTD)
Insurance
• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal/Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)
About Wastequip
Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry's only All-in-One solutions provider - from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.
While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing - building a brighter future for all.

What Wastequip employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply