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Service Manager Jobs in Rialto, CA (NOW HIRING)

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location! Our continued success and future growth is attributed to our employees. Our dealership ...

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location! Our continued success and future growth is attributed to our employees. Our dealership ...

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location! Our continued success and future growth is attributed to our employees. Our dealership ...

Position Overview The Service Manager is a key leader responsible for directing daily field operations with a strong focus on customer satisfaction and service excellence. This role ensures that the ...

New

Service Manager

Colton, CA · On-site

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...

Service Manager

Colton, CA · On-site

$71K - $84K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work ...

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Develop a career track Leverage your current skills while developing new skills Work with an ...

New

Service Manager

Hesperia, CA · On-site

$70K - $90K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Rialto, CA · On-site

$70K - $90K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will lead both shop and mobile service operations, ensure high-quality, timely repairs while driving revenue growth and strong customer relationships. Salary Range: $120,000 ...

Requisition Number: 220440 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Service Manager

Rialto, CA · On-site

$70K - $90K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager will lead both shop and mobile service operations, ensure high-quality, timely repairs while driving revenue growth and strong customer relationships. Salary Range: $120,000 ...

Service Manager

Ontario, CA · On-site

$78K - $103K/yr

Requisition Number: 220440 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

The Service Manager at Soup 'n Fresh is a hands-on operational leader responsible for driving daily FOH excellence. This role ensures high guest satisfaction, upholds service standards, and ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Jurupa Valley, CA · On-site

$120K - $135K/yr

The Service Manager will lead both shop and mobile service operations, ensure high-quality, timely repairs while driving revenue growth and strong customer relationships. Salary Range: $120,000 ...

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Service Manager information

See Rialto, CA salary details

$33.1K

$70.2K

$118.8K

How much do service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for service manager in Rialto, CA is $70,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,700.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in Rialto, CA? The most popular types of Service jobs in Rialto, CA are:
What are popular job titles related to Service Manager jobs in Rialto, CA? For Service Manager jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Rialto, CA look for? The top searched job categories for Service Manager jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Service Manager jobs? Cities near Rialto, CA with the most Service Manager job openings:
Service Manager

Service Manager

Martin Automotive Group

Ontario, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago


Job description

Martin Automotive Group is looking for a Service Manager to join our team at our Subaru of Ontario location! Our continued success and future growth is attributed to our employees. Our dealership group is a leader in the automotive industry, that has developed into one of the most successful and respected automobile retail organizations in the nation and has consistently been ranked in the Automotive News Top 125 Dealership Groups! We are a world class dealer group that employs over 400 service and sales professionals. Our company thrives on the goal of professional growth through customer and employee satisfaction.


Responsibilities:

  • Establish forecast goals and objectives for the department and develop plans to meet them.
  • Coordinate and administer an annual operating budget for the service department.
  • Direct and schedule all activities of the service department employees.
  • Understand and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc. Complete OSHA training and ensure OSHA training completion by department employees.
  • Provide technical assistance to service department employees when needed.
  • Conduct monthly meeting with service department employees.
  • Monitor service technician’s payroll records and establish competitive compensation plans for service department employees.
  • Establish and maintain positive relationships with customers to encourage repeat and referral business.
  • Establish and maintain positive relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serve as liaison with factory representatives. Completion of manufacturer meeting notes.
  • Marketing of service department through all available channels.
  • Provide accurate estimates and explain those estimates to customers regarding costs and time required for repairs and maintenance.
  • Follow up with customers on unsold repairs.
  • Keep abreast of new equipment tools and systems available and recommend purchases. Monitor the location and care of shop tools.
  • Perform quality checks on completed repairs.
  • Establish and maintain paper service history files (customer, warranty and internal) by VIN on all work performed.
  • Ensure that work areas and customer waiting areas are clean and comfortable.
  • Control the performance of the department through comeback reports, warranty reports, monthly forecasts, etc.
  • Collect accounts receivable for service work.
  • Follow up with parts department on part orders to ensure parts availability.
  • Maintain and safeguard company assets (i.e. vehicles and equipment).
  • Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
  • Any other duties as assigned.

Requirements

  • Minimum high school diploma or GED equivalent required
  • Five years in a dealership management position.
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
  • Import experience is a plus

Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks

Service Manager, Service Manager Dealership, Subaru Service Manager

#R4

Lane Manager, Service Manager, Customer Service, Manager EOE