ZipRecruiter

Log In

1

Service Manager Jobs in Reeds Spring, MO (NOW HIRING)

OMB Bank

Customer Service Manager

Springfield, MO · On-site

Customer Service Manager Job Summary The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent ...

Pep Boys

Assistant Service Manager

Springfield, MO

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide ...

Pep Boys

Assistant Service Manager

Springfield, MO · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide ...

VIOC

Assistant Manager in Training

Springfield, MO · On-site

The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who ...

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$35K - $45K/yr

Provide excellent customer service, support, and problem-solving to Chapter Liaisons. * Lead ... Manage Springfield-specific mission programs and partnerships. * Ensure programs are implemented ...

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$35K - $45K/yr

Provide excellent customer service, support, and problem-solving to Chapter Liaisons. * Lead ... Manage Springfield-specific mission programs and partnerships. * Ensure programs are implemented ...

next page

Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Reeds Spring, MO

Service Manager information

See Reeds Spring, MO salary details

$29.1K

$61.8K

$104.6K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Reeds Spring, MO is $61,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $71,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Reeds Spring, MO?

The most popular types of Service jobs in Reeds Spring, MO are:

What cities near Reeds Spring, MO are hiring for Service Manager jobs?

Cities near Reeds Spring, MO with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Reeds Spring, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,786 per year, or $29.7 per hour.

Customer Service Manager

OMB Bank

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Customer Service Manager


Job Summary
The Customer Service Manager must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service manager is responsible for supervising the daily operations of the customer service department, interacting with customers and handling customer queries and complaints in a timely manner. The customer service manager works closely with other department managers to develop an understanding of their products and services to provide better support to customers. They are also responsible for the development of the team, so they are successful helping customers via phone, chat and video teller machines. 


Primary Location/Schedule: 

  • 3050 S. Delaware Ave., Springfield, MO 65804 
  • Schedule: Monday – Friday, 7:30 am - 6:00 pm; alternating Saturdays 9:00 am – 12:00 pm 
  • Full-time: 40 hours per week average


Position Requirements: 

  • Bachelor’s degree in a business-related field e.g. accounting, management, economics, business administration
  • Three to five years of clerical and customer service experience required
  • Excellent customer service and strong communication skills 
  • Strong mathematical, problem-solving and computer skills
  • Ability to handle high-pressure situations and escalations
  • Basic knowledge of banking operations preferred 
  • Effective multi-tasking and organizational skills
  • Willingness to proactively cross-sell bank products & services 

To Apply: 

  • Complete an OMB Bank application at https://www.ombbank.com/about/careers
  • Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Employee Benefits: 

  • Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
  • Stability with a locally owned community bank that is growing and expanding in the region
  • Paid Leave: PTO, Military, Bereavement, and Jury Duty
  • Full and partially paid insurance plans: life w/AD&D, disability, medical, and dental
  • Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
  • 100% match of retirement savings (up to plan limit)
  • Discounted financial service fees on select OMB products and services
  • Plus more

Futures made brighter.  Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service.  We offer our customers the latest in banking products and services combined with old-fashioned customer service.  We are committed to giving our employees the kindness, courtesy, and professionalism they deserve.  This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.


Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 


EOE/VETERANS/DISABLED        E-VERIFY EMPLOYER

Requirements: