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Service Manager Jobs in Provo, UT (NOW HIRING)

Everpure

Senior Manager, Service Delivery Management

Lehi, UT · On-site

$126K - $273K/yr

  • PTO

As the Manager of Service Delivery Management (Americas) at Everpure , you will lead and empower a high-performing team of Service Delivery Managers (SDMs) dedicated to setting a new global benchmark ...

New

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additional tasks assigned by Customer Service Manager REQUIREMENTS * Strong work ethic * Excellent written and verbal communication skills. * Ability to type at least 30 WPM. * Solid phone etiquette ...

Instamed Pharmaceuticals

Be Seen First

Shipping and Logistics Manager

Draper, UT · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • PTO

The role maintains inventory counts and control, anticipates supply needs, monitors shipping and fulfillment KPIs, and works cross-functionally with the Customer Service Manager, Distribution ...

Burt Brothers

Sales & Service Advisor

American Fork, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Genuine career growth - with progression into Service Manager or Management , evidenced by hundreds of team member promotions. Service Advisor: * Greet every guest and deliver a world-class service ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Provo, UT

Service Manager information

See Provo, UT salary details

$31.3K

$66.4K

$112.4K

How much do service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service manager in Provo, UT is $66,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Provo, UT? The most popular types of Service jobs in Provo, UT are:
What are popular job titles related to Service Manager jobs in Provo, UT? For Service Manager jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Provo, UT look for? The top searched job categories for Service Manager jobs in Provo, UT are:
What cities near Provo, UT are hiring for Service Manager jobs? Cities near Provo, UT with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,370 per year, or $31.9 per hour.

Service Supervisor - Orem

ICO MULTIFAMILY PROPERTY MANAGEMENT LLC

Orem, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah

and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate

the ICO Values. We are P³ ‐The Most Positive People on the Planet!

Have you ever wanted to run a Command Post or send out troops to save the day? As our Service

Supervisor you’ll be managing an intricate compound of beautiful, contemporary apartment buildings and

several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and

operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running

smooth. It’s a big job. Are you the one to take it on?

General Summary of Associate Responsibility:

  • To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.

Knowledge / Skills / Ability:

  • Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting.
  • Must be available for emergency calls nights and weekends as needed.

Preferred Education and Experience:

  • A high school diploma or equivalent and professional knowledge of business discipline are required.
  • HVAC/R certification preferred.
  • Ability to follow detailed oral/written instructions.
  • Deliver SUPERIOR customer service.
  • Ability to track and inventory material and parts

Residential Standards

To provide assistance by performing general maintenance duties, to include:

  • Handle “on call" duties whenever needed.
  • Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards.
  • Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals.
  • Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset.
  • Keep the grounds and common areas clean at all times
  • Handle “on call" duties whenever needed.
  • Other duties as assigned.

Community Inspections and Quality Assurance Review

  • New construction walks as needed
  • Walk with landscapers monthly to ensure outstanding curb appeal
  • Quarterly trash shoot inspections, if applicable
  • Annual walk with construction/management
  • Prepare for HUD inspections

Financial Performance

  • Assist with bidding for new contracts
  • Ensure completion of annual capital expense projects
  • Maintain vendor/contractor relationships
  • Implement strategies for decreasing maintenance related costs

ICO Companies offers a competitive compensation package including monthly and quarterly bonuses,

401K, health, vision, dental and life insurance and discounted rent program.