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Service Manager Jobs in Provo, UT (NOW HIRING)

Zions Bank

Branch Service Manager-Provo

Provo, UT · On-site

As the Branch Service Manager you will be responsible for creating an environment for you and your team to succeed in the community by offering our clients and neighbors the products and services ...

Zionsbank Corp

Branch Service Manager-Provo

Provo, UT · On-site

As the Branch Service Manager you will be responsible for creating an environment for you and your team to succeed in the community by offering our clients and neighbors the products and services ...

Summit Harley-Davidson

Service Porter

Lindon, UT · On-site

$13.50 - $16.25/hr

Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...

Walmart

Auto Care Center Service Manager

Springville, UT · On-site

$20 - $33/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Summit Harley-Davidson

Service Porter

Lindon, UT · On-site

$13.50 - $16.25/hr

Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...

Summit Harley-Davidson

Service Porter

Lindon, UT · On-site

$13.50 - $16.25/hr

Service Manager Summary Description Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested. Duties & Responsibilities * Provide ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Provo, UT

Service Manager information

See Provo, UT salary details

$31.3K

$66.4K

$112.4K

How much do service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service manager in Provo, UT is $66,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Provo, UT?

The most popular types of Service jobs in Provo, UT are:

What are popular job titles related to Service Manager jobs in Provo, UT?

For Service Manager jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Provo, UT look for?

The top searched job categories for Service Manager jobs in Provo, UT are:

What cities near Provo, UT are hiring for Service Manager jobs?

Cities near Provo, UT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $66,370 per year, or $31.9 per hour.

Branch Service Manager-Provo

Zions Bank

Provo, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
Branch Banking is the backbone of our industry. Join our team of client-facing experts whose experiences and expertise demonstrate the value we offer to our clients. Your skills and talents will showcase you're an asset to the bank and your possibilities for success are limitless. As the Branch Service Manager you will be responsible for creating an environment for you and your team to succeed in the community by offering our clients and neighbors the products and services they need to build a better financial future! We are focused on creating banking of the future and seeking like-minded professionals to join our team.
This role will:
  • Manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager.
  • Regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
  • Be responsible for training, coaching and mentoring employees.
  • Resolve and respond to client service issues, complex client complaints and questions.
  • Direct the work of managed employees.
  • Recommend promotions or other changes in employee status, handle employee complaints and grievances, discipline employees, and determine the approach used by employees to do assigned tasks.
  • Monitor and/or implement legal compliance measures; as well as ensure the branch is in compliance with all bank policies, procedures, and safety standards.
  • Provide sales leadership, through their own production, as well as the oversight of sales and services tasks.
  • Have discretion to perform approvals and overrides within their authority.
  • Be involved in planning long- or short-term operational, sales and customer experience goals.
  • Investigate and researches operational issues, loss, fraud and resolve complex and/or significant matters on behalf of the company.
  • Represent the branch in handling complaints, arbitrating disputes or resolving grievances.
  • Perform other duties as assigned.

Qualifications:
  • Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.
  • Bilingual in Spanish and English preferred
  • A combination of education and experience may meet requirements.
  • Knowledge of the banking industry, processes, procedures, regulations and products.
  • Knowledge of lending process and procedures.
  • Strong customer service, relationships building, sales and management skills.
  • Able to handle various client concerns and problems.
  • Must have good communication skills, both verbal and written.
  • Knowledge of computer programs, i.e. word processing, spreadsheets etc.
  • Ability to set and maintain high quality work standards.
  • Ability to lead a group.
  • Ability to deal effectively with people in various job capacities.
  • Excellent problem solving and communication skills.

Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
Zions Bank logo

About Zions Bank

Sourced by ZipRecruiter

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1873

Social media

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