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Service Manager Jobs in Perry, OH (NOW HIRING)

Weiss North America Inc

Service Manager

Willoughby, OH · On-site

Service Manager WEISS North America, Inc - Willoughby, OH (Cleveland, OH) Salary/Exempt We are seeking a hands-on, customer-focused Service Manager to lead our field service operations and ensure ...

Weiss North America Inc

Service Manager

Willoughby, OH · On-site

Service Manager WEISS North America, Inc - Willoughby, OH (Cleveland, OH) Salary/Exempt We are seeking a hands-on, customer-focused Service Manager to lead our field service operations and ensure ...

WEISS North America, Inc.

Service Manager

Willoughby, OH · On-site

$65K - $85K/yr

Service Manager (Full-Time) WEISS North America, Inc - Willoughby, OH (Cleveland, OH) Salary/Exempt - Service Manager We are seeking a hands-on, customer-focused Service Manager to lead our field ...

Texas Roadhouse

Service Manager

Willoughby, OH · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Willoughby, OH · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Ohio Living

Service Manager

Willoughby, OH · On-site

The Service Manager assists in organizing and directing all aspects of service and hospitality within the Culinary and Nutritional Services Department in accordance with company standards and federal ...

New

Aston Carter

Customer Service Manager

Chardon, OH · On-site

$100K - $115K/yr

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...

Aston Carter

Customer Service Manager

Painesville, OH · On-site

$100K - $115K/yr

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring accurate order execution, proactive communication, and high levels of customer satisfaction. This role is ...

honeygrow

Service Manager - Mentor

Mentor, OH · On-site

Service Manager - Mentor ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the ...

Honeygrow LLC

Service Manager - Mentor

Mentor, OH

Service Manager - Mentor ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the ...

Welbilt

Customer Service Manager (50328)

Cleveland, OH

$80K - $100K/yr

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer ...

Welbilt

Customer Service Manager (50328)

Cleveland, OH · On-site

$80K - $100K/yr

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer ...

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Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Perry, OH

Service Manager information

See Perry, OH salary details

$27.4K

$58.1K

$98.4K

How much do service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service manager in Perry, OH is $58,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Perry, OH?

The most popular types of Service jobs in Perry, OH are:

What are popular job titles related to Service Manager jobs in Perry, OH?

For Service Manager jobs in Perry, OH, the most frequently searched job titles are:

What cities near Perry, OH are hiring for Service Manager jobs?

Cities near Perry, OH with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Perry, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,081 per year, or $27.9 per hour.

Service Manager

Weiss North America Inc

Willoughby, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Service Manager 

WEISS North America, Inc – Willoughby, OH (Cleveland, OH)

Salary/Exempt

Job Description

We are seeking a hands-on, customer-focused Service Manager to lead our field service operations and ensure exceptional customer experience. This role is responsible for overseeing service activities from installation and maintenance to troubleshooting and technical support, while also managing and mentoring the service team. The ideal candidate will have a strong technical background, proven leadership experience, and the ability to effectively plan, coordinate, and execute service schedules and travel. This position requires excellent problem-solving skills, clear communication with customers and cross-functional teams, and a commitment to delivering quality results under pressure. If you thrive in a dynamic environment, excel at building long-term customer relationships, and enjoy leading a team toward continuous improvement, we invite you to apply.

Benefits

  • Full-time position
  • Medical, dental, vision, and life insurance on the 31st day of employment
  • 401K eligibility begins after the 60th day of employment
  • Pay is bi-weekly
  • Generous PTO policy

    • Pay Range: $65,000 - $85,0000

    Job Responsibilities - Service Manager

  • Provide exceptional service and customer support during field visits by addressing technical issues, ensuring proper equipment function, and delivering a positive customer experience
  • Plan, coordinate, and organize all field service travel for yourself and the service team, including scheduling, logistics, and resource allocation to optimize efficiency
  • Install new products and systems, conduct testing, and perform quality checks to confirm that equipment is functioning correctly and meets customer expectations
  • Train and educate customers on proper use, care, and maintenance of equipment, ensuring they feel confident operating and troubleshooting basic issues independently
  • Clearly explain technical issues, equipment malfunctions, and required repairs to customers in an approachable and professional manner, setting accurate expectations for resolution
  • Coordinate and align service workflow with established schedules and deadlines, adapting to changing priorities to meet customer needs
  • Oversee and manage all on-site repairs and preventive maintenance activities, ensuring tasks are completed efficiently and to the highest quality standards
  • Diagnose errors, malfunctions, or system failures, analyze root causes, and determine appropriate corrective actions to restore equipment functionality
  • Assess customer requirements and provide tailored recommendations for solutions, upgrades, or services that enhance equipment performance and customer satisfaction
  • Generate accurate, timely, and detailed service reports that document work performed, issues identified, and recommendations for future maintenance
  • Collaborate with cross-functional teams—including sales, engineering, logistics, and operations—to ensure seamless communication and alignment on customer needs
  • Build and maintain strong, long-term relationships with customers, serving as a trusted advisor and point of contact for technical and service-related concerns
  • Assist in upholding the highest standards of product quality at WEISS NA by providing feedback on recurring issues and recommending process improvements
  • Supervise, mentor, and support the Service team, assigning tasks, monitoring performance, and fostering a culture of accountability and continuous improvement
  • Perform other job-related duties and functions as assigned

    •  Desired Skills & Experience - Service Manager

  • Associate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Technology, or a related technical field or equivalent hands-on experience in field service/technical support
    • Minimum 3+ years in service technician or similar role
    • Prior experience in leadership, management, or mentorship role within a service or manufacturing environment
    • Ability to manage multiple priorities and tasks with a sense of urgency
    • Well organized with an aptitude for details
  • Effective verbal and written communication skills
  • Have the ability to multi-task and produce quality results under pressure
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
  • Must be self-started and able to work independently with little supervision
  • Read drawings and schematics
  • Software and electrical experiences a plus, but not required
  • Knowledge of Microsoft Dynamics NAV ERP is a plus, but not required
  • Travel up 25% - 50% depending on customer needs 

    • Company Description

    WEISS is a high-quality manufacturer of cam, servo, and linear motor driven automation components. We supply the world with rotary index tables, palletized conveyors, linear motor driven pick and place units, cam and servo driven assembly chassis, ring index tables, and machine bases and tool plates. WEISS was founded over 55 years ago and is now the world leader in rotary indexing tables for assembly, welding, packaging, medical devices, and many other industries. We specialize in the highest quality craftsmanship and offer an industry leading four-year warranty. No matter if you need to rotate 100 tons or pick and place a 1 oz. part very accurately, WEISS has the solution. As the world leader in indexing/positioning tables we still have the most innovative designs and newest products. We also offer many other additional handling and positioning devices for your automation needs. Visit www.weiss-world.com today. 

    We have grown by more than 300% in the last ten years. Our growth is only limited by our desire and resources. We will achieve similar growth over the next five years. 


    Compensation details: 65000-85000 Yearly Salary


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