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Service Manager Jobs in Meridian, ID (NOW HIRING)

WGNSTAR

Field Service Manager

Boise, ID · On-site

$75K - $90K/yr

Contribute to account management initiatives and ensure that the expertise and resources of the ... services through our Employee Assistance Program (EAP). In the communities that surround our ...

Kenworth Sales

Service Advisor

Caldwell, ID · On-site

$25 - $30/hr

Coordinates with Service Manager to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of ...

Campbell Tractor & Implement

Service Writer

Nampa, ID · On-site

Service Manager Supervises: None Employment Type: Full-Time Position Summary The Service Writer supports service operations by managing work orders, coordinating communication between customers and ...

DVL Group, Inc.

Service Sales Manager

Boise, ID

$65K - $100K/yr

The Service Sales Manager is responsible for selling UPS Services and Thermal services in Idaho and Eastern Oregon to assigned end user accounts and property managers. This Service Sales Manager will ...

DVL Group

Service Sales Manager

Boise, ID · On-site

$65K - $100K/yr

The Service Sales Manager is responsible for selling UPS Services and Thermal services in Idaho and Eastern Oregon to assigned end user accounts and property managers. This Service Sales Manager will ...

ASM

Manager II, Field Service

Boise, ID

As a Service Manager at ASM , you will lead all customer service operations for ASM equipment within your assigned region. You will be responsible for installation, qualification, and ongoing support ...

ASM

Manager II, Field Service

Boise, ID · On-site

As a Service Manager at ASM , you will lead all customer service operations for ASM equipment within your assigned region. You will be responsible for installation, qualification, and ongoing support ...

Arthur J. Gallagher & Co.

Client Manager

Meridian, ID · On-site

Branch Client Service Manager II At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better ...

Cintas

Service Supervisor

Nampa, ID · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

Pennant Services

Sr. Service Desk Manager

Eagle, ID · On-site

JOB SUMMARY The Senior Service Desk Manager - Operations is responsible for leading the day-to-day operational effectiveness of the Service Desk organization. This position oversees operational ...

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All JobsService JobsService Manager JobsService Manager Jobs in Meridian, ID

Service Manager information

See Meridian, ID salary details

$32K

$67.8K

$114.9K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Meridian, ID is $67,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Meridian, ID?

The most popular types of Service jobs in Meridian, ID are:

What are popular job titles related to Service Manager jobs in Meridian, ID?

For Service Manager jobs in Meridian, ID, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Meridian, ID look for?

The top searched job categories for Service Manager jobs in Meridian, ID are:

What cities near Meridian, ID are hiring for Service Manager jobs?

Cities near Meridian, ID with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Meridian, ID as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,980 per year, or $31.7 per hour.

Field Service Manager

WGNSTAR

Boise, ID • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Serve as the point of contact for customers and coordinate all account activity and support.

  • Manage and oversee on-site operations, including team performance, safety, and business continuity.

  • Report on performance metrics, provide technical mentoring to operations teams, and coordinate site meetings.

Job description

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!
Schedule: Monday - Friday 8am-5pm 
Pay Rate: $75k-$90k annually, DOE 
Location: Boise, ID 
Travel: Must be able to travel locally and domestically as needed. 
Position Type: Full Time 
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.
Principal Duties and Responsibilities:
  • Serve as the point of contact for customers; responsible for coordinating all account activity and support.
  • Contribute to account management initiatives and ensure that the expertise and resources of the organization are available to support any agreed initiatives.
  • Responsible for the overall leadership & management of operations on-site.
  • Report on performance KPI’s and metrics to customers and internal leadership.
  • Technical mentoring to the Operations teams.
  • Coordinate and participate in site meetings between the business teams and customers.
  • Represent WGNSTAR planning, operational & business development meetings.
  • Management, supervision, coordination and monitoring of employee and team performance.
  • Manage the finance of operations and control cost.
  • Ensure the Health and Safety of staff and contractors working under WGNSTAR direction.
  • Plan and take action to protect company & customer assets, reputation, and ensure business continuity.
  • Complete timecard review and submission on a weekly basis.
  • Support peers with account coverage as required.

Requirements:

  • 5+ yrs experience in the semiconductor industry.
  • 3+ yrs experience in a management role, directly managing personnel in a Fab environment.
  • Ability to travel locally and domestically to customer sites. 
  • Ability to travel frequently between Chandler and North Phoenix sites. 
  • Customer-friendly, presentable, and personable as a Company Representative.
  • Excellent critical thinking skills and ability to manage customer escalations in a constructive manner
  • IT proficient with ability to write clear, coherent, concise, and professional emails, letters, & presentations.
  • Strong interpersonal skills
  • Fluency in English - Spoken & Written.

Physical Effort/Activities:
On a continuous basis, you will work in an office environment, sit at a desk for a long period of time, intermittently answer the telephone, and use a computer to communicate. On an occasional basis in the performance of duties, may be required to walk, stand, drive, and lift up to 25 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits: Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.
The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.


This position is not eligible for visa sponsorship. All applicants must be legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, O-1, etc). Additionally, WGNSTAR does not participate in the STEM OPT extension program for this role.
Equal opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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