Service Manager
$85K - $100K/yr
VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...
Service Manager
$85K - $100K/yr
VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...
Service Manager
$85K - $100K/yr
VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...
Quick apply
Service Manager
$85K - $100K/yr
VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch. Waltham Offers... * Competitive Compensation; Base Salary & Bonus Plan * Comprehensive benefit ...
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch. Waltham Offers... * Competitive Compensation; Base Salary & Bonus Plan * Comprehensive benefit ...
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch. Waltham Offers... * Competitive Compensation; Base Salary & Bonus Plan * Comprehensive benefit ...
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA branch. Waltham Offers... * Competitive Compensation; Base Salary & Bonus Plan * Comprehensive benefit ...
As a Service Manager based in Cheshire, CT, you will play a pivotal role in leading the service department, ensuring operational efficiency, and delivering top-tier service to customers. This is an ...
Quick apply
As a Service Manager based in Cheshire, CT, you will play a pivotal role in leading the service department, ensuring operational efficiency, and delivering top-tier service to customers. This is an ...
Service Manager
Middlefield, CT · On-site
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
Service Manager
Middlefield, CT · On-site
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
Service Manager
Rockfall, CT · On-site
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
Service Manager
Rockfall, CT · On-site
M3S Auto Group is seeking an experienced and motivated Service Manager to lead our busy service department at a well-established new car dealership. WE OFFER: * Medical insurance options * Paid ...
Service Manager
East Berlin, CT · On-site
We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...
Service Manager
East Berlin, CT · On-site
We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...
Service Manager
East Berlin, CT · On-site
We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...
Service Manager
East Berlin, CT · On-site
We are looking for an organized, detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager ...
Service Manager
Cromwell, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Cromwell, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Springfield, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Springfield, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
North Franklin, CT · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
North Franklin, CT · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Waterbury, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Waterbury, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Cromwell, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Cromwell, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Manchester, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Manchester, CT · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Franklin, CT · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Service Manager
Franklin, CT · On-site
Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...
Due to continued growth, we are seeking a Service Manager to lead and develop a team of technicians while owning the end-to-end client service experience. This role is responsible for ensuring ticket ...
Due to continued growth, we are seeking a Service Manager to lead and develop a team of technicians while owning the end-to-end client service experience. This role is responsible for ensuring ticket ...
Service Manager information
See Manchester, CT salary details
$33.7K - $41.6K
6% of jobs
$41.6K - $49.5K
11% of jobs
$53.4K is the 25th percentile. Wages below this are outliers.
$49.5K - $57.5K
16% of jobs
$57.5K - $65.4K
16% of jobs
The median wage is $65.7K / yr.
$65.4K - $73.3K
15% of jobs
$79.3K is the 75th percentile. Wages above this are outliers.
$73.3K - $81.3K
14% of jobs
$81.3K - $89.2K
9% of jobs
$89.2K - $97.1K
5% of jobs
$97.1K - $105K
4% of jobs
$105K - $113K
2% of jobs
$113K - $120.9K
1% of jobs
$33.7K
$71.4K
$120.9K
How much do service manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for service manager in Manchester, CT is $71,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $82,100.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Manchester, CT? The most popular types of Service jobs in Manchester, CT are:
What are popular job titles related to Service Manager jobs in Manchester, CT? For Service Manager jobs in Manchester, CT, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Manchester, CT look for? The top searched job categories for Service Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Service Manager jobs? Cities near Manchester, CT with the most Service Manager job openings:
$85K - $100K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
VIP Tires & Service rating
5.6
Based on 14 frontline employees who took The Breakroom Quiz
286th of 363 rated vehicle maintenance
Job description
VIP Tires & Service - Service Manager
Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal growth and career development?
Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team that ensures workplace safety, exceptional customer service, and team development.
Responsibilities:
- Make workplace safety the top priority by enforcing safety policies and procedures.
- Build and develop a superior team by hiring the best associates and providing necessary training.
- Ensure all associates are certified and on a structured career path through coaching sessions.
- Manage facility and equipment maintenance to comply with safety and environmental standards.
- Prepare the location, service desk, and equipment daily for business operations.
Benefits:
- Flexible schedule and paid time off.
- Comprehensive health, dental, vision, life, and disability insurance.
- 401k with matching, referral program, and employee discount.
- Paid training, mileage reimbursement, and bonus pay opportunities.
Location: Bennington, VT
If you are a motivated, dynamic individual who is passionate about automotive service and team leadership, apply now to be a part of the VIP family!
We understand your car is your life. As Northern New England's leader in all things tires and service since 1926, the Quirk family & VIP get it.
We Guarantee The Lowest Price
Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance. We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks. In addition to the services we provide, we offer a variety of warranties that give you peace of mind regarding the investments you make in your vehicle.
When you need tires or service, turn to VIP.
Today, VIP is Northern New England's largest privately held automotive service provider and tire dealer. Based in Auburn, Maine, we operate 68 locations in Maine, New Hampshire, Vermont, and Massachusetts. Each store is staffed with ASE and TIA Certified Automotive Professionals seven days a week.
Our mission is to Earn Automotive Customers For Life. We promise to be there when you need us.
When you need tires or service, turn to VIP.
What VIP Tires & Service employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About VIP Tires & Service
Sourced by ZipRecruiter
Industry
Automotive repair and maintenance
Company size
201 - 500 Employees
Headquarters location
Auburn, ME, US
Year founded
1958