Service Manager
Boston, MA · On-site
$60 - $80/hr
About the Role The Service Manager leads front‑of‑house and bar operations in a high‑volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance.
New
Service Manager
Boston, MA · On-site
$60 - $80/hr
About the Role The Service Manager leads front‑of‑house and bar operations in a high‑volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance.
New
Service Manager
Chelmsford, MA · On-site
$65K - $90K/yr
Service Manager Benefits: * Paid Time Off * Weekly Pay * Bonuses * Company Vehicle * Up to 4% 401(k) Match * Paid Training, Educational Allowances/Reimbursement for Field-related Courses * Health ...
Service Manager
Chelmsford, MA · On-site
$65K - $90K/yr
Service Manager Benefits: * Paid Time Off * Weekly Pay * Bonuses * Company Vehicle * Up to 4% 401(k) Match * Paid Training, Educational Allowances/Reimbursement for Field-related Courses * Health ...
Service Manager
Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Everett, MA · On-site
$65K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Everett, MA · On-site
$65K - $85K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Nashua, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Nashua, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Rowley, MA · On-site
$60 - $90/hr
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
New
Service Manager
Rowley, MA · On-site
$60 - $90/hr
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
New
Service Manager
Nashua, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Nashua, NH · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Danvers, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Danvers, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Lawrence, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
Service Manager
Lawrence, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Rowley, MA · On-site
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Rowley, MA · On-site
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Rowley, MA · On-site
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Quick apply
Service Manager
Rowley, MA · On-site
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Lowell, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
Service Manager
Lowell, MA · On-site
$40 - $43/hr
STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Lowell, MA. About Us STYL Residential is a vertically integrated, owner ...
Service Manager
East Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
East Walpole, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Marlborough, MA · On-site
The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...
Service Manager
Marlborough, MA · On-site
The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing hands-on leadership, vendor oversight, team development, and ...
Service Manager
Methuen, MA · On-site
$62K - $80K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Methuen, MA · On-site
$62K - $80K/yr
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Leominster, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Leominster, MA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Rowley, MA · On-site
$60 - $90/hr
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Rowley, MA · On-site
$60 - $90/hr
The Service Manager is responsible day-to-day service branch operations by working with the coordinators, sales staff, and customers to prioritize and execute the work of the day. We are looking for ...
Service Manager
Cambridge, MA · On-site
DESCRIPTION The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong ...
Service Manager
Cambridge, MA · On-site
DESCRIPTION The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong ...
Service Manager
Cambridge, MA · On-site
The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...
Service Manager
Cambridge, MA · On-site
The Service Manager is a hands-on leadership role responsible for overseeing daily front-of-house operations and ensuring an exceptional guest experience. This role requires a strong hospitality ...
Service Manager information
See Lexington, MA salary details
$37.1K - $45.8K
6% of jobs
$45.8K - $54.5K
11% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$54.5K - $63.3K
16% of jobs
$63.3K - $72K
16% of jobs
The median wage is $72.3K / yr.
$72K - $80.7K
15% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$80.7K - $89.5K
14% of jobs
$89.5K - $98.2K
9% of jobs
$98.2K - $106.9K
5% of jobs
$106.9K - $115.7K
4% of jobs
$115.7K - $124.4K
2% of jobs
$124.4K - $133.1K
1% of jobs
$37.1K
$78.6K
$133.1K
How much do service manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for service manager in Lexington, MA is $78,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $90,400.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Lexington, MA?
The most popular types of Service jobs in Lexington, MA are:
What are popular job titles related to Service Manager jobs in Lexington, MA?
For Service Manager jobs in Lexington, MA, the most frequently searched job titles are:
What cities near Lexington, MA are hiring for Service Manager jobs?
Cities near Lexington, MA with the most Service Manager job openings:
Job description
At wagamama, from bowl to soul reflects how we care for our guests and our people. Guided by our philosophy of kaizen—always striving to be better—we foster a culture where growth, teamwork, and continuous learning thrive. Join a team where your voice matters, your development is supported, and your work has a meaningful impact.
About the RoleThe Service Manager leads front‑of‑house and bar operations in a high‑volume restaurant, ensuring exceptional guest experiences, seamless service, and strong team performance. This role oversees bar operations, steps of service, staffing, training, and financial performance while maintaining wagamama standards and excellence.
Key Responsibilities- Lead guest‑facing operations and ensure exceptional hospitality standards.
- Oversee bar operations, inventory, ordering, cost controls, and responsible alcohol service.
- Recruit, train, coach, and develop front‑of‑house and bar team members.
- Manage daily service flow, staffing, reservations, and coordination with kitchen leadership.
- Support labor management, sales growth, beverage costs, and profitability goals.
- Ensure compliance with health, safety, sanitation, and company policies.
- Assist with scheduling, payroll, reporting, and inventory management.
- 2–5+ years of restaurant management experience, including bar leadership.
- Strong knowledge of beverage programs and responsible alcohol service.
- Proven leadership, coaching, and team development skills.
- Experience managing labor, inventory, and cost controls.
- Strong communication, organizational, and problem‑solving abilities.
- Ability to stand for extended periods and lift up to 50 lbs.
- Flexible availability, including days, nights, weekends, and holidays.
- Ability to work up to 55 hours per week, depending on business needs.
- Occasional off‑site support and up to 10% travel may be required.