1

Service Manager Jobs in Islay, AB (NOW HIRING)

Front End Assistant Manager

Vegreville, AB Β· On-site

CA$56K - CA$66K/yr

To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. What you'll do... 1. ...

Accountable for achieving a balance between profitability, market-share and customer service goals. What You'll Be Doing: * Develop, implement and manage regional procurement strategies, ensuring ...

Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service. POTENTIAL CHALLENGES IN THIS ROLE High Task Volume in a Fast-Paced Environment Manages ...

New

Negotiate pricing, terms, delivery schedules, service agreements, rebates, and volumediscounts to support project and organizational objectives. * Collaborate with Project Managers, Superintendents ...

Negotiate pricing, terms, delivery schedules, service agreements, rebates, and volumediscounts to support project and organizational objectives. * Collaborate with Project Managers, Superintendents ...

Negotiate pricing, terms, delivery schedules, service agreements, rebates, and volumediscounts to support project and organizational objectives. * Collaborate with Project Managers, Superintendents ...

Negotiate pricing, terms, delivery schedules, service agreements, rebates, and volumediscounts to support project and organizational objectives. * Collaborate with Project Managers, Superintendents ...

Showing results 21-40

Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities near Islay, AB are hiring for Service Manager jobs?

Cities near Islay, AB with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Islay, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Sales and Service Representative Remote

Fort Saskatchewan, AB β€’ Remote

HMG Careers
Recruiting and Staffing ServicesΒ β€’Β 11 - 50 employees

Full-time

Medical, Dental

Re-posted 4 days ago


Job description

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?


Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.

Position Benefits:

  • Full Training: we provide thorough training.
  • Flexible hours: A fulltime career but you can choose when you work.
  • Excellent benefits package: medical, dental, and prescription coverage
  • We provide your leads: no calling family or friends
  • Competitive compensation: Outstanding commission and incentive framework.
  • Dynamic team environment: Our virtual workplace thrives on a vibrant team atmosphere.
  • Opportunities for advancement: We believe in promoting talent from within our organization.

 Qualities We Value:

  • Effective Communication Skills: Your ability to connect with others is crucial.
  • Open to coaching and training: You must be willing to learn from your manager
  • Outgoing and Friendly Personality: A positive and approachable demeanor.
  • Eagerness to Learn: A proactive attitude towards gaining knowledge and skills.

 Requirements:

  • Laptop or computer
  • LLQP or willingness to obtain Licence.
  • Excellent English language skills
  • Basic computer skills
  • Must reside in Canada
]]>