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Service Manager Jobs in Islay, AB (NOW HIRING)

(CAN) Cashier

Vegreville, AB · On-site

CA$16.15/hr

... Service Manager as required. The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste debute a 16.15. Minimum Qualifications... Outlined below are the ...

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great ... If you require an accommodation at any stage of the process, please let the hiring manager know or ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and ... Working as a team with co-workers to achieve service times * Coaching the staff to provide ...

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Service Manager information

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What cities near Islay, AB are hiring for Service Manager jobs?

Cities near Islay, AB with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Islay, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Heavy Duty Mechanic

Fort Saskatchewan, AB • On-site

Sunbelt Rentals
Consumer Goods and Commercial Equipment Rental Services • 10K+ employees

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago


Sunbelt Rentals rating

7.6

Company rating: 7.6 out of 10

Based on 322 frontline employees who took The Breakroom Quiz


Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Sunbelt Rentals - the fastest growing rental business in Canada- is seeking an experienced Technician - You!

This mechanic/technician role performs preventive maintenance, perform advanced diagnostics, and makes complex repairs on equipment in the safest, most effective way possible to avoid downtime. Our fleet varies by location but primarily includes Aerial Work Platforms, general construction tools and equipment. Our specialty lines locations may have a fleet of large-scale power generators, pumps, HVAC systems and oil/gas-related equipment. Our double-digit growth and internal promotion rate mean we are constantly looking to add top performers to our team.

Education or experience that prepares you for success:

  • High school diploma or GED required, some trade school or equivalent training desired

  • Previous mechanic experience with similar diesel equipment and/or heavy equipment or specialty lines equipment (large-scale generators, pumps, HVAC or Oil & Gas equipment) strongly preferred

  • a valid Red Seal (Heavy Duty) is an asset

Knowledge/Skills/Abilities you may rely on:

  • May need to provide mechanic's tools of the trade.

  • Advanced knowledge of hydraulic systems & troubleshooting skills

  • Advanced knowledge of electrical systems & troubleshooting skills

  • Ability to be flexible with changing priorities in a fast-paced environment.

We Take Care of Our People - join our team now, you willbe able to enjoy competitive wages and a comprehensive benefits program

  • RRSP matching program

  • Paid vacation and sick days

  • Prescription coverage, dental care, vision care, short & long-term disability coverage

  • Safety boots reimburse program & tool allowance program

  • $5200 tuition assistance grant

You will also Develop new skills for a career track in service of operation management

  • We promote from within, you can explore your career and get prepared for various roles

  • Opportunity to become a shop foreman, operational/service manager and/or advance into branch leadership.

The physical demands of this rolerequire bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

If you have done any of the following roles, we'd love to hear from you:Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician

Although we appreciate all who apply we will contact only those candidates who meet our requirements.

Sunbelt Rentals requires applicants to undergo a background verification process prior to commencing employment with the company. Employment with Sunbelt Rentals is contingent on the satisfactory completion of a pre-employment background check.

Sunbelt Rentals a proud supporter of military families and an equal opportunity employer - women, people with disabilities, Aboriginal peoples, and visible minorities are welcome to apply. WEST20

Gear up for an exciting career!

Base Pay Range

35.77 - 49.19

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental, Vision, Life Insurance

  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

  • Leading wages

  • Tuition Reimbursement

  • RRSP Matching

  • Tool and Boot Allowance

  • Career development and advancement

  • Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


What Sunbelt Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Sunbelt Rentals logo

About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983