Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Alsip, IL · On-site
$100K - $120K/yr
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...
Quick apply
Service Manager
Alsip, IL · On-site
$100K - $120K/yr
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...
Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Countryside, IL · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Dyer, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Dyer, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Valparaiso, IN · On-site
Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to: * Manage shop production schedule to meet pace ...
Service Manager
Valparaiso, IN · On-site
Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to: * Manage shop production schedule to meet pace ...
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Merrillville, IN · On-site
$60 - $80/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
Service Manager
Merrillville, IN · On-site
$60 - $80/hr
Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills ...
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
$21 - $26/hr
Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Crestwood, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Crestwood, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Crestwood, IL · On-site
$80 - $100/hr
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. * Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Crestwood, IL · On-site
$80 - $100/hr
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. * Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Chicago, IL · On-site
$250/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Chicago, IL · On-site
$250/hr
Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job Location Trek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Chicago, IL · On-site
$21 - $26/hr
Job Location Trek Store Wicker Park Summary As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions ...
Service Manager
Manteno, IL · On-site
$65K - $100K/yr
Description Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...
Service Manager
Manteno, IL · On-site
$65K - $100K/yr
Description Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...
Service Manager
Crestwood, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Crestwood, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Midlothian, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Service Manager
Midlothian, IL · On-site
Ensures diplomacy concerning customer service-related concerns. * Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations.
Be Seen First
Service Manager
Highland, IN · On-site
$100K - $150K/yr
A minimum of 3 years of experience as a service manager * Strong focus on providing excellent customer service * Amazing communication skills * Clean driving record & valid driver's license * Driven ...
Quick apply
Be Seen First
Service Manager
Highland, IN · On-site
$100K - $150K/yr
A minimum of 3 years of experience as a service manager * Strong focus on providing excellent customer service * Amazing communication skills * Clean driving record & valid driver's license * Driven ...
Service Manager
Tinley Park, IL · On-site
We're looking for a passionate Service Manager who doesn't just want a job, but a career spent building something better. In this role, you'll be the backbone of our service quality - directly ...
Service Manager
Tinley Park, IL · On-site
We're looking for a passionate Service Manager who doesn't just want a job, but a career spent building something better. In this role, you'll be the backbone of our service quality - directly ...
Service Manager
Chicago, IL · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems--we create safer ...
Quick apply
Service Manager
Chicago, IL · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems--we create safer ...
Automotive Service Manager
Orland Park, IL · On-site
$60 - $80/hr
We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...
Automotive Service Manager
Orland Park, IL · On-site
$60 - $80/hr
We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...
Assistant Service Manager
Dyer, IN · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Assistant Service Manager
Dyer, IN · On-site
$5.2K/mo
As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...
Service Manager information
See Highland, IN salary details
$30.5K - $37.6K
6% of jobs
$37.6K - $44.8K
11% of jobs
$48.3K is the 25th percentile. Wages below this are outliers.
$44.8K - $52K
16% of jobs
$52K - $59.1K
16% of jobs
The median wage is $59.4K / yr.
$59.1K - $66.3K
15% of jobs
$71.7K is the 75th percentile. Wages above this are outliers.
$66.3K - $73.5K
14% of jobs
$73.5K - $80.7K
9% of jobs
$80.7K - $87.8K
5% of jobs
$87.8K - $95K
4% of jobs
$95K - $102.2K
2% of jobs
$102.2K - $109.3K
1% of jobs
$30.5K
$64.6K
$109.3K
How much do service manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for service manager in Highland, IN is $64,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $74,300.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Highland, IN?
The most popular types of Service jobs in Highland, IN are:
What are popular job titles related to Service Manager jobs in Highland, IN?
For Service Manager jobs in Highland, IN, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Highland, IN look for?
The top searched job categories for Service Manager jobs in Highland, IN are:
What cities near Highland, IN are hiring for Service Manager jobs?
Cities near Highland, IN with the most Service Manager job openings:
$5.2K/mo
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Key responsibilities
Oversee all Front of House daily operations and manage all Front of House employees.
Ensure the delivery of Legendary Food and Legendary Service to guests.
Manage performance of Front of House staff, including conducting evaluations, coaching, and discipline.
Texas Roadhouse rating
5.9
Based on 1,107 frontline employees who took The Breakroom Quiz
46th of 89 rated restaurants
Job description
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?
Pay:
$43,000.00 - $70,000.00 annuallyTexas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!
As a Service Manager your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
- A choice of medical plans that are best in class
- Dental and Vision Insurance
- Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term and Long-Term Disability
- Life, Accident and Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements up to $5,250 per year
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Many opportunities to support your community
- Annual holiday bonus
We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.
Employment Type: FULL_TIMEWhat Texas Roadhouse employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Texas Roadhouse
Sourced by ZipRecruiter
Industry
Food services and drinking places and biotechnology research and development
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US