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Service Manager Jobs in Galloway, NJ (NOW HIRING)

Island Marine Center

Service Advisor

Somers Point, NJ · On-site

KEY RESPONSIBILITIES: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as ...

Midas Tire & Auto Experts

Manager

Atlantic City, NJ · On-site

$65K - $80K/yr

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance ...

MarineMax

Service Advisor

Somers Point, NJ · On-site

KEY RESPONSIBILITIES: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as ...

Midas

Manager

Atlantic City, NJ · On-site

$65K - $80K/yr

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance ...

Midas

Store Manager

NJ · On-site

$65K - $80K/yr

We are looking for Automotive Service Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance ...

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All JobsService JobsService Manager JobsService Manager Jobs in Galloway, NJ

Service Manager information

See Galloway, NJ salary details

$33.4K

$70.9K

$120.1K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Galloway, NJ is $70,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Galloway, NJ?

The most popular types of Service jobs in Galloway, NJ are:

What job categories do people searching Service Manager jobs in Galloway, NJ look for?

The top searched job categories for Service Manager jobs in Galloway, NJ are:

What cities near Galloway, NJ are hiring for Service Manager jobs?

Cities near Galloway, NJ with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Galloway, NJ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,891 per year, or $34.1 per hour.

Service Advisor

Island Marine Center

Somers Point, NJ • On-site

Full-time

Re-posted 12 days ago

Job description

OVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers.  Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, and following through to make sure the work is completed correctly the first time in a timely manner.

 KEY RESPONSIBILITIES:

  • Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
  • Use manufacturer flat rate guides and Standard Service Operations (SSO’s) to determine the time allotted for the work and follow up on timely completion.
  • Ensure that the Complaint, Cause and Correction of each problem are noted in the IDS work order.
  • Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced.
  • Greet customers and determine needs, providing clear and precise instructions on the work order for the technician. 
  • Answer incoming calls in a professional manner, returning all customer calls prior to close of business each day.
  • Promote the sale of additional labor services, parts and accessories in a professional manner for each customer.
  • Obtain Customer signature on every work order and collect payment for work prior to releasing customer boat. In the event the repair cost is unknown initially, obtain customer approval on work order to diagnose issues, and then contact customer with estimate for repairs as soon as determined, and obtain approval.
  • Schedule, coordinate and follow-up on sublet contractors.
  • Inspect quality of work performed as required, prior to delivery to the customer.
  • Communicate with the customer during repairs and coordinate customer pick-up.
  • Finalize and invoice work orders.
  • Provide prompt, detailed and timely flow of all paperwork.
  • Promote and fully participate in the MarineMax Safety Program; ensuring a safe workplace free of hazards for all team members
  • Other Duties as assigned.

PHYSICAL REQUIREMENTS:

Physical requirements for a Service Advisor can be physically demanding. Key physical demands include: 

  • Lifting and Carrying: The ability to lift, push, pull, or carry heavy objects, at times more than 50 pounds.
  • Physical Stamina: Ability to stand and walk for long periods, sometimes up to several hours a day.
  • Climbing and Balance: Ability to climb vertical ladders and navigate stairs, including entering/exiting boats through hatches.
  • Sensory Requirements: Good vision and hearing are essential for troubleshooting; this includes the ability to see details up close and distinguish between sounds. 
  • Weather Conditions: Exposure to extreme weather conditions including heat and cold

KEY RESULT AREAS:

  • Internal/external customer satisfaction/FANS
  • Turnaround time on repair work 
  • Effective and efficient communication with the customer
  • Accurate invoices
  • Accurate and organized service repair orders
  • Additional metrics including $0 accounts receivable, number of open work orders, % of warranty reimbursed.

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