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Service Manager Jobs in Fowler, IN (NOW HIRING)

Courtesy Ford, Inc

Service Manager

Hoopeston, IL

$50K - $75K/yr

Service Manager/Dispatcher - East Central Illinois The Service Manager/Dispatcher will assist in leading a team of professionals committed to delivering exceptional service for our customers. He or ...

Courtesy Ford, Inc

Service Manager

Hoopeston, IL · On-site

$50K - $75K/yr

Service Manager/Dispatcher - East Central Illinois The Service Manager/Dispatcher will assist in leading a team of professionals committed to delivering exceptional service for our customers. He or ...

Courtesy Ford, Inc

Service Manager

Hoopeston, IL · On-site

$50K - $75K/yr

Service Manager/Dispatcher - East Central Illinois The Service Manager/Dispatcher will assist in leading a team of professionals committed to delivering exceptional service for our customers. He or ...

BIRKEYS FARM STORE

Service Technician

Hoopeston, IL

Keep service manager informed on special parts orders, shortages and malfunctions. * Complete all work orders (including warranty information) and time sheets in a legible, accurate, and timely ...

BIRKEYS FARM STORE

Service Technician

Hoopeston, IL · On-site

$40K/yr

Keep service manager informed on special parts orders, shortages and malfunctions. * Complete all work orders (including warranty information) and time sheets in a legible, accurate, and timely ...

Republic Services

Landfill Heavy Equipment Operator-3

Brook, IN · On-site

$25.75 - $31.25/hr

STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams ...

Republic Services

Landfill Heavy Equipment Operator-3

Brook, IN · On-site

$25.75 - $31.25/hr

STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams ...

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Service Manager information

See Fowler, IN salary details

$30.2K

$64.1K

$108.6K

How much do service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for service manager in Fowler, IN is $64,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $73,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Fowler, IN?

The most popular types of Service jobs in Fowler, IN are:

What are popular job titles related to Service Manager jobs in Fowler, IN?

For Service Manager jobs in Fowler, IN, the most frequently searched job titles are:

What cities near Fowler, IN are hiring for Service Manager jobs?

Cities near Fowler, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Fowler, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,115 per year, or $30.8 per hour.

Service Manager

Courtesy Ford, Inc

Hoopeston, IL

$50K - $75K/yr

Full-time

Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Service Manager/Dispatcher – East Central Illinois

The Service Manager/Dispatcher will assist in leading a team of professionals committed to delivering exceptional service for our customers. He or she will plan, train, lead, and monitor the performance of your respected departments, to promote customer satisfaction and revenue growth in line with targeted business and financial objectives. This Service Manager must have strong leadership qualities to organize and motivate a team and to hold each team member accountable for outstanding performance on a daily basis in addition to exceptional customer service skills. MUST HAVE EXCEPTIONAL CUSTOMER SERVICE!!

Job Requirements:

The ideal candidate for this position must have at minimum, a strong supervisory and detail-oriented skill set with a strong track record in delivering exemplary customer service and excellent operational and financial results. Also required are strong computer, internet, and business software skills.

If this describes your skill set and you’re looking to advance your career, please submit your resume for a confidential interview.

Benefits

Our benefits include:

  • Life Insurance
  • Disability Coverage
  • Vision Coverage
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Days
  • Continued Factory Paid Training
  • Employee Purchase Plan
  • Contact Us For Details!

Job Type: Full-time

Pay Range: $50,000 to $75,000 

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Work Location:

  • One location

Pay Frequency:

  • Biweekly or Twice monthly

Job Type: Full-time

Benefits:

  • 401(k)
  • Employee discount

Supplemental Pay:

  • Bonus pay
  • Commission pay

Experience:

  • Dispatching: 1 year (Preferred)

Work Location: In person