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Service Manager Jobs in Flint, MI (NOW HIRING)

Altec Industries, Inc

Service Supervisor

Howell, MI · On-site

$71 - $83/hr

With over 10 major manufacturing facilities, 50+ service centers, and a nationwide network of ... managing shop operations, and fostering a collaborative team culture aligned with Altec's values.

New

Lush Lawn - Safari Tree

Branch Manager

Grand Blanc, MI

$70K - $75K/yr

Overseeing Lawn Technicians routes and the Service Manager position * Communicating department needs and issues with Chief Operations Officer and Corporate * Encouraging a positive work culture and ...

Garber Chevrolet Chesaning

Service Porter

Chesaning, MI · On-site

$13.50 - $16.25/hr

Other tasks as assigned by the Service Manager Benefits This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the ...

Garber Chevrolet Chesaning

Service Driver

Chesaning, MI · On-site

$16.50 - $21/hr

Other duties as assigned by the Service Manager Benefits This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the ...

The Peggs Company, Inc.

Service Helper E

Owosso, MI · On-site

$13.50 - $17/hr

Reporting accidents or other incidents to lead and Service manager. Job Specifications * Working knowledge of hand tools, grinders, drills, impact gun, alignment tools, and other tools required to ...

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Service Manager information

See Flint, MI salary details

$32.1K

$68.1K

$115.3K

How much do service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service manager in Flint, MI is $68,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Flint, MI?

The most popular types of Service jobs in Flint, MI are:

What job categories do people searching Service Manager jobs in Flint, MI look for?

The top searched job categories for Service Manager jobs in Flint, MI are:

What cities near Flint, MI are hiring for Service Manager jobs?

Cities near Flint, MI with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Flint, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,064 per year, or $32.7 per hour.

Bilingual (English/Spanish) Service Support

Chase Plastics Services Inc

Clarkston, MI

$15.75 - $20/hr

Full-time

PTO

Re-posted 27 days ago

Key responsibilities

  • Interact with customers and sales staff regarding orders, shipment status, product information, and complaints.

  • Assist in completing reports, logs, and processes related to shipments, inventory, and customer feedback.

  • Provide support within the team, including backup coverage, documentation of complaints, and participation in continuous improvement activities.

Job description

At Chase Plastics, we?re real people providing real solutions. As one of the Top 10 plastics distributors in the U.S., we strive every day to provide outrageous customer service to our valued customers throughout the U.S., Canada and Mexico. Our customers are shaping the world by making life-changing - and in many cases, life-saving - products in the medical, automotive, aerospace and industrial markets (among many others). We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world?s leading suppliers and getting the right product(s) to them, when and where they need it.

PRIMARY PURPOSE OF POSITION

To interact with customers and sales force concerning orders and shipments in accordance with the Company?s objectives. Devote full time to the business and affairs of Chase Plastic Services, Inc., and to use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Responsible for providing friendly, high quality customer service to all customers through the effective management of responsibilities assigned to you. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Predictable and dependable attendance is required.
  2. Provide backup to, customer service team and administrative position.
  3. Provide support within Operations Team with monthly metric reporting and importing information into ISO Logs and spreadsheets.
    • On-Time Shipments Report (OTS) ? Monthly
    • Accuracy Reporting ? Monthly
    • Customer Generated Report Cards ? As Needed
    • Expedite Log ? Monthly
  4. Assist in completing the CON/Transfer process, as well as, repacks and, repacks/relabels within P21 System for public warehouse shipments.
  5. Complete Thank You Survey calls to new customers and work with them to complete the survey. Miscellaneous projects assigned by the Customer Service Managers and Operations Manager.
  6. Become familiar with all processes and daily tasks of a Service Specialist in order to provide assistance within the team, as well as, PTO Coverage.
  7. Adhere to the 2-hour call back policy.
  8. Responsible for maintaining Quality Customer Service.
  9. Responsible for continuous team improvement as it applies to meeting the needs of our customers.
  10. Document all complaints regarding personnel or product and forward to the Customer Service Manager.
  11. Provide account support for the Customer Service Manager in his/her absence.
  12. Serve as a customer advocate within the company to ensure total customer satisfaction
  13. Follow detailed work instructions
  14. Actively participate in Lean meetings and Lean Blog postings