ZipRecruiter

Log In

1

Service Manager Jobs in Derby, KS (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Derby, KS

Service Manager information

See Derby, KS salary details

$30.1K

$63.9K

$108.2K

How much do service manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service manager in Derby, KS is $63,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Derby, KS?

The most popular types of Service jobs in Derby, KS are:

What job categories do people searching Service Manager jobs in Derby, KS look for?

The top searched job categories for Service Manager jobs in Derby, KS are:

What cities near Derby, KS are hiring for Service Manager jobs?

Cities near Derby, KS with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Derby, KS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,885 per year, or $30.7 per hour.

Technical Service Manager - Modifications (1st Shift)

Textron

Wichita, KS • On-site

$103K - $104K/yr

Full-time

Retirement

Re-posted 26 days ago

Textron rating

8.5

Company rating: 8.5 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

27th of 72 rated aerospace companies

Job description

What you will be doing as a Technical Service Manager: 

In this role, you can expect to be the main point of contact for all aircraft maintenance, ensuring smooth hangar operations and supporting the maintenance manager. You'll work in a team environment providing crucial updates to the Customer Service Manager to help maintain positive relationships with customers. As a supervisor, you'll lead a team of technicians within the service center. 

Your responsibilities may include (but are not limited to): 

  • Lean Manufacturing: Implement lean processes aiming to reduce waste and improve productivity (focusing on the5S method) and coordinating Area Team Development events 

  • Quality Assurance: Ensure work meets established policies, procedures, and quality standards to help maintain customer safety and satisfaction 

  • Safety & Efficiency: Oversee safety protocols, quality control, schedule adherence, and overall efficiency at the Service Center, ensuring a safe and productive environment 

  • Performance Monitoring: Track and analyze shop performance metrics (LUE, Billing Efficiency, Productivity, schedule adherence) with the Maintenance Manager to identify trends and implement corrective actions 

  • Team Supervision: Assign and realign team tasks, provide coaching, conduct evaluations, manage disciplinary actions, and collaborate with team members regarding working conditions and ergonomic opportunities 

  • Customer Follow-Up: Resolve post-delivery issues, address Maintenance Visit Performance Evaluation concerns, and ensure all open issues involving parts or return maintenance are resolved promptly  

What you need to be successful: 

  1. A&P License is required  

  1. Experience required: 

  • Seven (7) years of aircraft maintenance experience 

  • OR 5 years aircraft maintenance experience and bachelor's degree in aviation or related field 

  1. A Repairman Certificate/EASA License is preferred 

  1. Experience in aircraft maintenance, service center or customer service is helpful 

  1. The ability to obtain and maintain an airport security badge through the local airport if applicable is required 

Why join us?  

Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one. 

  1. 401K company match additional annual contribution equal to 4% of eligible compensation 

  1. Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester 

  1. Flight training bonus program for earning pilot certifications 

  1. Fertility and adoption assistance, along with discounted childcare and planning 

  1. Free financial consultations and guidance 

  1. Explore more benefits here 

At Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.  

Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit! 

Textron Aviation Inc. must comply with U.S. export control laws and regulations. If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information.

What Textron employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Textron logo

About Textron

Sourced by ZipRecruiter

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

Industry

Aerospace product and parts manufacturing

Company size

10,000+ Employees

Headquarters location

Providence, RI, US

Year founded

1923

View All Textron Jobs

Apply