ZipRecruiter

Log In

1

Service Manager Jobs in Crown Point, IN (NOW HIRING)

TR MILLER HEATING AND COOLING

Service Manager

Tinley Park, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're looking for a passionate Service Manager who doesn't just want a job, but a career spent building something better. In this role, you'll be the backbone of our service quality - directly ...

New

Midas BRATCHER

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Texas Roadhouse

Assistant Service Manager

Dyer, IN · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Midas

Automotive Service Manager

Orland Park, IL · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for automotive service managers to manage and direct all service department activities of a Multi-Million dollar retail store engaged in selling tires and related automotive parts and ...

Texas Roadhouse

Assistant Service Manager

Dyer, IN · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Strack and Van Til

Service Manager - DeMotte

IN · On-site

Service Manager Department: Front End Operations, Hiring, HR, Ecommerce, Maintenance, and Facility FLSA Status: Salary - Exempt Location : Revision Date: Position Summary: The Service Manager is a ...

Strack and Van Til

Service Manager - Lowell

Lowell, IN · On-site

Service Manager Department: Front End Operations, Hiring, HR, Ecommerce, Maintenance, and Facility FLSA Status: Salary - Exempt Location : Revision Date: Position Summary: The Service Manager is a ...

Murgado Automotive Group

Automotive Service Manager

Chicago, IL · On-site

$180K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Automotive Service Manager will lead a dedicated team of service professionals, manage daily operations, and implement strategies to drive service department success. If you have a passion for ...

Bass Pro Shops

Service Manager - Boats

Hammond, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free ...

previous pagenext page

Showing results 21-40

All JobsService JobsService Manager JobsService Manager Jobs in Crown Point, IN

Service Manager information

See Crown Point, IN salary details

$31.3K

$66.4K

$112.4K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Crown Point, IN is $66,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Crown Point, IN?

The most popular types of Service jobs in Crown Point, IN are:

What are popular job titles related to Service Manager jobs in Crown Point, IN?

For Service Manager jobs in Crown Point, IN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Crown Point, IN look for?

The top searched job categories for Service Manager jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Service Manager jobs?

Cities near Crown Point, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Crown Point, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,391 per year, or $31.9 per hour.

Service Manager

TR Miller Heating, Cooling and Plumbing

Tinley Park, IL • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

TR Miller Heating, Cooling, Plumbing, and Electrical is a fast-growing company committed to growth and investing in its people. We're looking for a passionate Service Manager who doesn't just want a job, but a career spent building something better. In this role, you'll be the backbone of our service quality - directly impacting our reputation by leading, coaching, and developing a team of skilled technicians across HVAC and Plumbing. If you're a hands-on leader who thrives on problem-solving and fostering a culture of excellence, this is your chance to shine.
  • Proudly recognized on the Inc. 5000 list for the 6th year in a row - TR Miller continues to grow as one of North America's fastest-growing private companies, thanks to a relentless team spirit and unwavering drive for excellence.
  • Recognized as Chicago Tribune's Top Workplace of 2025
  • Company Events & Team Culture: From casino nights and bowling outings to fall festivals, baseball games, and tubing trips - we make sure our team has fun together outside of work.
  • President's Club: Top performers earn an all-expenses-paid trip for themselves and a guest, including flights, accommodations, and spending money. Destinations have included Nashville and Las Vegas, with our next trip set for Cancun, Mexico!

Responsibilities
  • Lead & Coach: Manage and develop a team of HVAC and Plumbing service technicians (and dispatch as applicable) through regular one-on-ones, ride-alongs, and weekly technical training
  • Drive the "First Time Fix Rate": Troubleshoot any hurdles in real-time to prevent project delays and foster a culture where we get it right the first time
  • Own the Results: Drive the service department's success - from revenue and margins to average ticket size and membership growth
  • Champion the 5-Star Experience: Ensure every call results in a happy customer and a glowing review by minimizing callbacks and maximizing first-call resolutions
  • Optimize Operations: Use ServiceTitan to run clear scorecards and improve processes so trucks roll on time and issues are resolved fast
  • Collaborate: Partner with Install, Sales, and Office teams to ensure a seamless "TR Miller experience" for every homeowner

Note: This job description is not intended to contain a comprehensive list of all activities, duties, and responsibilities that are required. Activities, duties, and responsibilities may change, or new ones may be added at any time, with or without notice.
Pay and Benefits
  • Schedule: Monday - Friday 7:00am - 4:00pm (one Saturday a month is expected during peak season)
  • Pay: $80,000 - $90,000/annually plus bonus (based on experience)
  • Reliable, take-home company vehicle
  • Weekly Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Met Law
  • Pet Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Regular company events and outings throughout the year
  • President's Club - Annual all-expenses-paid trip for top performers + guest
  • 10 days of Paid Time Off (PTO) per year, plus an additional 5 days after reaching 5 years with TR Miller
  • 7 paid holidays
  • 401(k) plan with a 4% company match
  • Tuition Reimbursement
  • Tool Buyback Program
  • A family. This is last on the list because it's the most important. We care about our team and expect you to bring that same care when you join. We do a lot more than just work together. You'll come to love our company outings and you'll build life-long friendships at TR Miller Heating, Cooling, Plumbing, and Electrical

About Us
  • TR Miller Heating, Cooling, Plumbing, and Electrical has been serving Plainfield and the surrounding area since 2008. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel.
  • If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about TR Miller Heating, Cooling, Plumbing, and Electrical by visiting TRMillerHeatingandCooling.com. When you're ready, please follow the directions to apply for this position

Requirements
  • Minimum 2-3+ years of proven leadership experience
  • A strong understanding of service metrics (revenue, margins, average ticket, and conversion)
  • Strong ability to de-escalate high-pressure situations with customers and technicians with empathy and professionalism
  • Strong ability to inspire and lead a service team with a focus on "trust and integrity"
  • Valid driver's license with clean driving record
  • Must be comfortable riding in a vehicle for extended periods and participating in ride-alongs with technicians in the field
  • Must be able to remain in a stationary position (seated) for prolonged periods
  • Frequent use of computer, keyboard, and telephone headset
  • Everyone is required to submit a pre-employment background check prior to start date

TR Miller is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities so that they can perform the essential job functions unless doing so would impose an undue hardship on the operation of the business.
Salary Description
Pay: $80,000 - $90,000/annually plus bonus

Apply