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Service Manager Jobs in Columbus, NJ (NOW HIRING)

Texas Roadhouse

Assistant Service Manager

Hamilton, NJ · On-site

$45K - $60K/yr

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Texas Roadhouse

Assistant Service Manager

Hamilton, NJ · On-site

$45K - $60K/yr

As an Assistant Service Manager your responsibilities would include: * Oversees service in the Front of House * In conjunction with all management, enforces compliance with all employment policies in ...

Hobby Lobby Careers

Customer Service Manager

Englishtown, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Midas

Assistant Service Manager

Toms River, NJ · On-site

$45K - $65K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

NJ · On-site

$50K - $75K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Cherry Hill, NJ · On-site

$50K - $75K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Englishtown, NJ · On-site

$60K - $80K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

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Service Manager information

See Columbus, NJ salary details

$32.4K

$68.7K

$116.3K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Columbus, NJ is $68,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Columbus, NJ?

The most popular types of Service jobs in Columbus, NJ are:

What cities near Columbus, NJ are hiring for Service Manager jobs?

Cities near Columbus, NJ with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Columbus, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $68,681 per year, or $33 per hour.

Client Service Manager

365 Health Services

Philadelphia, PA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Client Service Manager

The Client Service Manager sources, screens, hires and retains qualified healthcare professionals to meet the office's business needs. The Client Service Manager develops relationships with clients, consumers and referral sources to determine existing needs, successful placements, and additional business opportunities.

The Client Service Manager is responsible for building a network of qualified candidates, evaluating skills in relation to the position requirement, negotiating compensation, overseeing completion of on-boarding requirements, and managing active direct care workers. The Client Service Manager is expected to be knowledgeable of industry trends globally and within their market segment to identify top accounts, forecast opportunities, and consult with candidates. They are also expected to share best practices, and maintain and develop relationships within the industry to foster stronger business relations.

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