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Service Manager Jobs in Colton, CA (NOW HIRING)

Waltersaudi

Audi Riverside Service Manager

Riverside, CA · On-site

$100 - $200/hr

Career Growth and Advancement within Walter's Auto Group Position Overview As a Service Manager at Audi Riverside, you will be responsible for leading the service department to ensure the highest ...

BIG ALS MASTER

Assistant Guest Service Manager

Ontario, CA · On-site

$24 - $28/hr

The Guest Service Assistant Manager helps the Guest Service Manager by managing the process to ensure a smooth and successful shift. Manage process for the operations for all Front of House areas to ...

New

Sunstall Inc.

Construction Service Manager

Chino, CA · On-site

$90 - $130/hr

PositionSummary ServiceManageristoleadandoverseeallconstructionserviceoperations.Thisroleisresponsibleformanagingservicecalls,developingproposalsforworkexceedingNot-to-Exceed(NTE)limits ...

Eldorado CA

Sr. Manager, Service

Riverside, CA · On-site

$163K - $182K/yr

The Sr Manager of Service owns four core strategic pillars in the West Coast region: 1. West Coast Service Network Strategy * Design and build ENC's west coast service network, including authorized ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Colton, CA

Service Manager information

See Colton, CA salary details

$33.7K

$71.5K

$121.1K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in Colton, CA is $71,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $82,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Colton, CA?

The most popular types of Service jobs in Colton, CA are:

What are popular job titles related to Service Manager jobs in Colton, CA?

For Service Manager jobs in Colton, CA, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Colton, CA look for?

The top searched job categories for Service Manager jobs in Colton, CA are:

What cities near Colton, CA are hiring for Service Manager jobs?

Cities near Colton, CA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Colton, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,494 per year, or $34.4 per hour.

Audi Riverside Service Manager

Waltersaudi

Riverside, CA • On-site

$100 - $200/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Career Opportunities with Walter's Audi of Riverside

Careers At Walter's Audi of Riverside

Current job opportunities are posted here as they become available.

About Us

Walter's Auto Group has been a landmark in Southern California for over 50 years, dedicated to delivering an exceptional customer experience through our passion for our products, loyalty to our customers, and commitment to our community. Our success is built on the "Walter's Difference," a foundation of excellence that we strive to uphold every day. Join us and be part of this remarkable journey!

Why Work With Us?

At Walter's Auto Group, we pride ourselves on our close-knit, supportive team environment and open communication. We invest in our employees from day one, offering continuous training, advancement opportunities, and top-notch compensation and benefits. Our culture values family, diversity, and teamwork, ensuring a rewarding and motivating workplace.

What We Offer

  • Competitive Base Salary + Monthly Performance Bonus
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with Employer Contribution
  • Paid Time Off and Holidays
  • Continuous Manufacturer Training and Certification Opportunities
  • Career Growth and Advancement within Walter’s Auto Group

Position Overview

As a Service Manager at Audi Riverside, you will be responsible for leading the service department to ensure the highest levels of customer satisfaction, employee performance, and profitability. This leadership role requires strong organizational skills, proven financial acumen, and the ability to inspire a team while upholding dealership and manufacturer standards.

Key Responsibilities

Department Leadership: Oversee all daily operations of the service department, including the service drive, shop, and support staff, ensuring efficiency, productivity, and profitability.

Customer Experience: Ensure every customer receives exceptional service throughout the repair and maintenance process. Handle escalated concerns with professionalism and maintain high Customer Satisfaction Index (CSI) scores.

Team Management: Recruit, train, coach, and develop service advisors, technicians, porters, and other staff. Set performance expectations, conduct evaluations, and foster a positive team culture aligned with Walter’s Way values.

Financial Oversight: Manage departmental budgets and financial performance, including labor gross, effective labor rate, warranty receivables, and expense control. Implement strategies to maximize profitability while maintaining quality.

Process and Compliance: Ensure all repair orders, authorizations, warranty submissions, and documentation meet manufacturer, state, and dealership requirements. Maintain compliance with OSHA, environmental standards, and company policies.

Workflow Optimization: Monitor shop productivity, allocate work efficiently, and streamline processes to minimize downtime and maximize technician flag hours.

Manufacturer Relations: Maintain strong relationships with Audi and other manufacturer representatives, ensuring compliance with their standards, programs, and warranty guidelines.

Collaboration: Work closely with Parts, Sales, and Accounting departments to ensure smooth interdepartmental operations and timely communication.

Reporting: Review, prepare, and present daily and monthly departmental reports, including KPIs, customer satisfaction results, and financial performance.

Continuous Improvement: Drive initiatives that improve service processes, elevate customer experiences, and enhance overall department performance.

Qualifications

Experience: Proven experience as a Service Manager or in a senior fixed operations leadership role within an automotive dealership is required. Demonstrated success in managing profitability, workflow efficiency, and customer satisfaction.

Knowledge: Strong understanding of dealership service operations, warranty procedures, and manufacturer guidelines. Familiarity with California labor laws, OSHA safety requirements, and environmental compliance standards. Proficiency with CDK or similar dealership management systems and Microsoft Office Suite.

Skills: Strong leadership, communication, and interpersonal skills with the ability to coach and mentor staff. Excellent problem-solving skills and the ability to resolve customer concerns professionally. Analytical mindset with expertise in monitoring KPIs, managing budgets, and improving processes.

License: Must possess a valid driver’s license with a clean driving record.

Compensation

Salary Range: $100,000-200,000 annually DOE + monthly performance bonuses.

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