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Service Manager Jobs in Bountiful, UT (NOW HIRING)

Wendy's

Customer Service Manager

Lake Point, UT

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Harmons

Customer Service Manager

Draper, UT · On-site

$18.90 - $20.40/hr

Communicates openly and frequently with the Lead Customer Service Manager and Store Director * Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES:

Daniels Health

Field Service Manager

Salt Lake City, UT

$65K - $80K/yr

We're looking for a Field Service Manager who's passionate about leading teams, solving operational challenges, and delivering exceptional service to hospital partners across the greater Salt Lake ...

Daniels Health

Field Service Manager

Salt Lake City, UT · On-site

$65K - $80K/yr

We're looking for a Field Service Manager who's passionate about leading teams, solving operational challenges, and delivering exceptional service to hospital partners across the greater Salt Lake ...

Daniels Health

Field Service Manager

Salt Lake City, UT · On-site

$65K - $80K/yr

We're looking for a Field Service Manager who's passionate about leading teams, solving operational challenges, and delivering exceptional service to hospital partners across the greater Salt Lake ...

SAPP BROS

Service Center Manager

Salt Lake City, UT · On-site

Service Manager Sapp Bros. is looking for a Service Manager to lead our shop in Salt Lake City. We're looking for someone who has hands-on experience working on heavy equipment and knows what it ...

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Service Manager information

See Bountiful, UT salary details

$31.1K

$66K

$111.7K

How much do service manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service manager in Bountiful, UT is $65,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Bountiful, UT?

The most popular types of Service jobs in Bountiful, UT are:

What are popular job titles related to Service Manager jobs in Bountiful, UT?

For Service Manager jobs in Bountiful, UT, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Bountiful, UT look for?

The top searched job categories for Service Manager jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Service Manager jobs?

Cities near Bountiful, UT with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Bountiful, UT as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,959 per year, or $31.7 per hour.

Customer Service Manager

West Valley City, UT • On-site

A.P. Møller - Maersk A/S
See more jobs at A.P. Møller - Maersk A/Sexternal

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

About Us
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Position Summary:
The Customer Service Manager is responsible for the development, implementation and optimization of customer and business support processes that will ensure best in class customer experience for the brands we represent. As a leader you will be an expert in articulating the Pilot mission and deeply understand the expectations. This is a hand on management position that will train and develop customer service associates.
Essential Functions:
  • Create and monitor department's workflow, training staff, and reviewing metrics and performance of staff
  • Provides frequent and comprehensive performance feedback
  • Manage a team of service agents and key supervisors
  • Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion
  • Delivers legendary world-class customer service and ensures staff does the same
  • Continuously work to anticipate client needs based on historical and current business activity and knowledge of client markets
  • Create, implement and manage innovative strategies to attract top talent and increase retention
  • Responsible for using quantitative and qualitative data to identify opportunities to coach your people and celebrate their success
  • Be an advocate on behalf of the customer for all business engagements to ensure a consistent and valuable experience
  • Work with the sales team on client retention
  • Assist account executives with growing current business
  • Participate in client QBR's
  • Manage any client requested reporting functions
  • Assist with client requested corrective action reports

Skills/Competencies
  • Capability to build strong partnerships and to work collaboratively to achieve goals
  • Demonstrated interpersonal, written and verbal communication skills
  • Established time management and organization skills
  • Proficiency in MS Office
  • Ability to maintain a high level of enthusiasm and a positive attitude
  • Detailed oriented and analytical
  • Ability to be outcome oriented focused with strong performance culture
  • Proficient in managing multiple tasks as the same time
  • High standards and clear accountability

Company Benefits:
  • Medical
  • Dental
  • Vision
  • 401k + Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
  • And more!

Pay Range:
$70,000 - $75,000
*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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