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Service Manager Jobs in Bluefield, WV (NOW HIRING)

Dunkin

Food Service Team Members

Dublin, VA · On-site

$15/hr

The Food Service Team Member will be responsible for managing food service operations while ensuring the store remains clean, well-stocked, and secure. This role requires a strong focus on customer ...

Little General

Retail Manager in Training

Princeton, WV · On-site

$16.75 - $21/hr

Learn to work in cooperation with Food Service Manager to share building maintenance. 13. Learn way to reduce operating costs by monitoring and managing all controllable expenses. 14. Learn to ...

LITTLE GENERAL STORE INC

Arby's Clerk

Princeton, WV

$10 - $12/hr

Food Service Manager Minimum Education: High School diploma or GED preferred. Must be able to speak, read and write in English. Physical Demands: * Ability to lift, push, pull, and carry boxes and ...

Little General

Arby's Clerk

Princeton, WV · On-site

$10 - $12/hr

Food Service Manager Minimum Education: High School diploma or GED preferred. Must be able to speak, read and write in English. Physical Demands: * Ability to lift, push, pull, and carry boxes and/or ...

Little General

Arby's Clerk

Princeton, WV · On-site

$10 - $12/hr

Food Service Manager Minimum Education: High School diploma or GED preferred. Must be able to speak, read and write in English. Physical Demands: * Ability to lift, push, pull, and carry boxes and ...

LITTLE GENERAL STORE INC

Arby's Clerk

Princeton, WV · On-site

Food Service Manager Minimum Education: High School diploma or GED preferred. Must be able to speak, read and write in English. Physical Demands: * Ability to lift, push, pull, and carry boxes and ...

Little General

Arby's Clerk

Princeton, WV · On-site

$10 - $12/hr

Food Service Manager Minimum Education: High School diploma or GED preferred. Must be able to speak, read and write in English. Physical Demands: * Ability to lift, push, pull, and carry boxes and ...

EnerSys

Project Manager Service II

Bluefield, WV · On-site

The Project Manager II Service typically manages multiple higher-revenue projects with a total project value exceeding $5 million, ensuring specifications and safety procedures are followed and that ...

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Service Manager information

See Bluefield, WV salary details

$31K

$65.8K

$111.4K

How much do service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service manager in Bluefield, WV is $65,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $75,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Bluefield, WV?

The most popular types of Service jobs in Bluefield, WV are:

What cities near Bluefield, WV are hiring for Service Manager jobs?

Cities near Bluefield, WV with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Bluefield, WV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,757 per year, or $31.6 per hour.

Food Service Team Members

Dunkin

Dublin, VA • On-site

$15/hr

Part-time

Medical, Retirement, PTO

Posted 13 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,249 frontline employees who took The Breakroom Quiz

80th of 107 rated fast food restaurants

Job description

NOW HIRING-ALL SHIFTS
  • Flexible schedules
  • Part time
  • Open availability a plus
  • Mornings, Afternoons and Evenings
  • **Weekly Pay**

Starting at $15 per hour
CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
Position Description:
The Food Service Team Member will be responsible for managing food service operations while ensuring the store remains clean, well-stocked, and secure. This role requires a strong focus on customer service, food safety, and store maintenance, in addition to managing food-related tasks such as preparation, display, and inventory. The Food Service Team Member will also assist with cash handling and overall store operations as needed.
Responsibilities:
Customer Service & Sales:
  • Greet and assist customers in a friendly and professional manner, answering questions, providing food recommendations, and processing food-related transactions.
  • Stay up to date on menu items, store promotions, and product offerings to assist customers effectively and drive sales in the food service area.
  • Promote store specials and upselling food items to customers to increase sales and customer satisfaction.

Food Preparation & Service:
  • Prepare, cook, and assemble food items as per store recipes and standards, ensuring that food is served hot, fresh, and to customer specifications.
  • Maintain high standards of food presentation, taste, and portion control. Ensure that food items are consistent in quality and appearance.
  • Safely operate kitchen equipment such as fryers, grills, microwaves, and other cooking appliances in accordance with company guidelines.
  • Verify food orders and prepare them accurately. Ensure that food is delivered to customers in a timely manner, especially during busy shifts.

Food Safety & Sanitation:
  • Ensure that all food handling, preparation, and storage practices meet food safety standards and local health codes. Monitor food temperatures and track food expiration dates.
  • Keep the food service area, kitchen, and dining area clean and organized, following proper sanitation practices. Regularly clean workstations, equipment, and surfaces to maintain a safe and hygienic environment.
  • Manage food waste, ensuring proper handling of leftovers and disposal of expired or damaged products. Follow portion control guidelines to minimize waste.

Inventory & Stock Management:
  • Monitor and track food inventory, ensuring that items are well-stocked and properly rotated (FIFO). Assist in restocking food items, snacks, and beverages as needed.
  • Ensure that food items and supplies are organized and easily accessible for efficient food preparation. Report any inventory shortages or discrepancies to the Food Service Manager.
  • Ensure that perishable goods are rotated and used in a timely manner to maintain freshness and minimize spoilage.

Cash Handling & Financial Responsibilities:
  • Operate the point-of-sale (POS) system to process transactions for food, beverages, and other products. Handle cash, credit, and debit card payments accurately.
  • Assist with closing duties at the end of the shift, including cash register reconciliation and ensuring that cash drawers balance.
  • Track and report on food sales and inventory usage during the overnight shift. Ensure that all sales transactions are accurately recorded.

Store Maintenance & Security:
  • Maintain the overall cleanliness and organization of the store, including both food service areas and retail sections. This includes wiping down counters, floors, and maintaining a clutter-free environment.
  • Monitor the store and food service area for security, ensuring that all doors are securely locked, and alarms are set as required. Report on any suspicious activity to management.
  • Be familiar with emergency procedures, including fire safety, first aid, and emergency contact protocols.

Team Collaboration:
  • Communicate important information to the morning shift team, including food service issues, inventory concerns, or customer feedback.
  • Work effectively with other team members to ensure smooth operations during shift. Assist with other tasks, such as cleaning and restocking, as needed.

Qualifications:
  • High school diploma or equivalent required.
  • Previous experience in food service or retail, especially in a fast-paced environment, is preferred.
  • Basic food preparation experience and familiarity with kitchen equipment is a plus.

Skills & Abilities:
  • Strong interpersonal skills with the ability to communicate effectively with customers and provide excellent service.
  • Ability to maintain high standards for food quality, cleanliness, and safety while managing multiple tasks during a busy shift.
  • Ability to perform multiple tasks simultaneously, such as preparing food, handling customer transactions, and maintaining store cleanliness.
  • Ability to handle customer complaints and resolve food service issues in a calm and professional manner.
  • Ability to work collaboratively with other associates to ensure smooth store operations, even during overnight hours.
  • Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
  • Familiarity with basic office software (e.g., Word, Excel) is a plus.
  • Food Handler Certification or willingness to obtain certification during training is preferred.
  • ServSafe Certification or equivalent food safety certification is preferred but not required at the time of hire.

Reports To:
  • Store Manager/Assistant Manager

Physical Requirements and Work Environment:
  • Be able to stand extended periods (up to 8 hours) during shifts.
  • Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.
  • Ability to bend, squat, and reach for products on shelves, both high and low. Ability to climb a ladder as needed.
  • Must be able to walk throughout the store and between departments regularly.
  • Ability to handle cash, operate registers, and bag items efficiently.
  • Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products.
  • Able to work in cold environments, including freezers and refrigerators, when restocking products.
  • The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift.
  • Exposure to varying kitchen temperatures (hot cooking surfaces and cold storage areas).
  • Seasonal snow removal, as needed.
  • Ability to handle emergency situations.
  • Ability to work alone.

The physical requirements and work environment described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job.
Benefits
We offer a competitive benefit package for full-time team members that includes health insurance, vacation, holiday pay, 401K with employer match and more. Our part-time team members are eligible for 401k with employer match and paid holidays and may also be eligible for health insurance.
Equal Employment Opportunity
CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organizations to provide staffing for its retail operations. The employment service organizations are equal opportunity employers. For this position, the equal opportunity employer is Wildcat LLC. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
The employment service organizations with which CrossAmerica Partners contacts, including Wildcat LLC, make all employment decisions in accordance with applicable laws and provide reasonable accommodations to qualifying individuals on the basis of any protected characteristic consistent with applicable law. Wildcat LLC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Wildcat LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact mweber@caplp.com.

What Dunkin' employees say

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Benefits

Hours and flexibility

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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