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Service Manager Jobs in Bloomington, IN (NOW HIRING)

WEST SIDE TRACTOR SALES

Service Manager

Bloomington, IN · On-site

Service Manager Department: Service Reports To: Regional Product Support Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we ...

Cintas

Service Supervisor

Columbus, IN · On-site

This is a middle-management position with direct supervisory and leadership accountability. Skills ... Customer service experience, preferably in an industrial or service industry * Training or ...

P4 Automotive

SERVICE ADVISOR

Columbus, IN · On-site

$50K - $120K/yr

This role is part customer service, part sales, and part project management. You'll write repair orders, present recommended services, follow up on approvals, and coordinate with the shop to keep ...

P4 Automotive

SERVICE ADVISOR

Columbus, IN · On-site

$60K - $100K/yr

This role is part customer service, part sales, and part project management. You'll write repair orders, present recommended services, follow up on approvals, and coordinate with the shop to keep ...

Curry Auto Center, Inc.

Service Advisor

Bloomington, IN · On-site

$60K - $90K/yr

Service Manager * Compensation: $60,000-$90,000 annually, including base pay plus commission Key Responsibilities * Greet customers promptly and professionally, listen to vehicle concerns, and ...

CarGuys Inc.

Automotive Service Writer

Columbus, IN · On-site

$109K/yr

Advancement into Service Manager and Fixed Operations roles * Ongoing training in service sales and customer experience WHY WORK WITH CARGUYS INC. * Access to top automotive service advisor and ...

New

P4-Automotive

SERVICE ADVISOR

Columbus, IN · On-site

$50 - $120/hr

This role is part customer service, part sales, and part project management. You'll write repair orders, present recommended services, follow up on approvals, and coordinate with the shop to keep ...

Midas

Automotive Repair Store Manager

Bloomington, IN · On-site

We are looking for automotive service store manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical ...

Dungarvin

Nursing Services Manager

Bloomington, IN · On-site

Opportunities within Dungarvin's 15 states of service * Mileage Reimbursement: $0.45 cents per mile * PAID training and orientation What You Get To Do: The Nursing Services Manager is responsible for ...

Dungarvin

Nursing Services Manager

Bloomington, IN

Opportunities within Dungarvin's 15 states of service * Mileage Reimbursement: $0.45 cents per mile * PAID training and orientation What You Get To Do: The Nursing Services Manager is responsible for ...

Dungarvin inc

Nursing Services Manager

Bloomington, IN · On-site

$64 - $78/hr

Opportunities within Dungarvin's 15 states of service * PAID training and orientation What You Get To Do: The Nursing Services Manager is responsible for the Wellness Coordination program as well as ...

Circle

Manager, Know Your Customer (KYC)

Nashville, IN · On-site +1

Manage case volumes across workflows to ensure timely execution and consistent adherence to service-level agreements (SLAs) * Oversee the drafting quality of Customer Risk Acceptance memos by ...

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Service Manager information

See Bloomington, IN salary details

$30.5K

$64.7K

$109.6K

How much do service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for service manager in Bloomington, IN is $64,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Bloomington, IN?

The most popular types of Service jobs in Bloomington, IN are:

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For Service Manager jobs in Bloomington, IN, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Bloomington, IN look for?

The top searched job categories for Service Manager jobs in Bloomington, IN are:

What cities near Bloomington, IN are hiring for Service Manager jobs?

Cities near Bloomington, IN with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Bloomington, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,723 per year, or $31.1 per hour.

Service Manager

WEST SIDE TRACTOR SALES

Bloomington, IN • On-site

Full-time

Re-posted 23 days ago

Job description


Join Our Team at West Side Tractor Sales!
Position: Service Manager
Department: Service
Reports To: Regional Product Support Manager

Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.

Why West Side Tractor Sales?

  • Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future. (Link to benefits overview).
  • Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
  • A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do:

  • Optimize Service Operations: Develop, implement, enforce, and monitor service department processes that drive efficiency, profitability, and customer satisfaction.
  • Manage to Goals: Lead the department to meet annual performance goals and operate within budget.
  • Build Customer Relationships: Grow business through promotions, customer visits, and networking with new and existing customers.
  • Warranty & PIP Management: Submit all warranty and Product Improvement Program (PIP) claims accurately and on time for maximum credit.
  • Lead the Team: Assign jobs and work areas based on technician skillsets and ensure a productive and balanced workflow.
  • Review & Approve Work Orders: Ensure all work orders are accurate, complete, and ready for timely customer billing.
  • Maintain Equipment & Tools: Ensure all department vehicles, tools, and equipment are in safe working order.
  • Develop Top Talent: Oversee recruiting, staffing, employee development, and performance management of the team.

What We’re Looking For:

  • Experience: 5+ years as a technician in a service department; previous shop foreman or management experience strongly preferred. Technical school certificate or equivalent hands-on experience.
  • Mechanical Knowledge: Solid understanding of parts, equipment, and machinery
  • Leadership Skills: Strong ability to lead, coach, and manage a team.
  • Customer-Focused: Excellent customer service and selling skills; able to handle objections professionally.
  • Business Acumen: Familiar with basic financial principles related to service operations and able to analyze internal reports.
  • Tech Skills: Proficient with computers, data entry, internet tools, and Microsoft Office programs.
  • Flexible Availability: Willing and able to work extended hours as needed

Physical Requirements:

  • Able to lift up to 50 lbs and perform physical tasks like bending, climbing, and kneeling.
  • Comfortable working in loud, busy environments around moving machinery.

Ready to Join Us?
Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!