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Service Manager Chevrolet information

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$33K

$70K

$118.5K

How much do service manager chevrolet jobs pay per year?

As of Jun 9, 2026, the average yearly pay for service manager chevrolet in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Manager at Chevrolet, and why are they important?

To thrive as a Service Manager at Chevrolet, you need strong automotive knowledge, leadership experience, and a background in service department operations, often supported by relevant certifications or an associate degree in automotive technology or business. Familiarity with dealership management systems (DMS), manufacturer service software, and scheduling tools is crucial. Excellent customer service, problem-solving abilities, and communication skills are vital for building trust with customers and motivating your team. These competencies ensure efficient service delivery, customer satisfaction, and profitable department performance in a competitive automotive environment.

What is the difference between Service Manager Chevrolet vs Service Advisor Chevrolet?

AspectService Manager ChevroletService Advisor Chevrolet
CertificationsASE certifications, dealership-specific trainingCustomer service and technical knowledge, often ASE certified
Work EnvironmentOversees service department operations, manages staffInteracts directly with customers, schedules repairs
Roles & ResponsibilitiesSupervises technicians, manages workflow, ensures qualityExplains repairs, recommends services, writes repair orders

The Service Manager Chevrolet focuses on managing the entire service department, including staff and operations, while the Service Advisor Chevrolet primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and certifications, but their responsibilities differ in scope and focus within the dealership environment.

How does a Service Manager at a Chevrolet dealership typically collaborate with technicians and customer service staff to ensure high-quality service?

A Service Manager at a Chevrolet dealership works closely with both technicians and customer service staff to coordinate repair schedules, address customer concerns, and ensure all work is performed to manufacturer standards. They often hold daily meetings to review ongoing service orders, discuss any technical challenges, and prioritize urgent repairs. The Service Manager also reviews repair estimates and communicates with customers, keeping them informed throughout the process. By fostering open communication and providing ongoing training, the manager ensures the team delivers efficient, high-quality service while maintaining customer satisfaction.

What does a Service Manager at Chevrolet do?

A Service Manager at Chevrolet oversees the daily operations of the dealership's service department, ensuring high-quality maintenance and repair work on customer vehicles. They manage service staff, coordinate scheduling, handle customer inquiries and complaints, and ensure compliance with company policies and manufacturer standards. Additionally, Service Managers are responsible for meeting sales and profitability targets, maintaining inventory, and implementing safety protocols. Their role is vital in ensuring customer satisfaction and fostering long-term client relationships.
Infographic showing various Service Manager Chevrolet job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Assistant Service Manager-Chevrolet

TONY HAWAII AUTOMOTIVE GROUP LLC

Hilo, HI

Other

Posted 16 days ago

Job description

Job Summary:

Example: The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.

Responsible for supporting the company's Vision: "Best place to work & Best place for our guests to do business" and Mission: "Build long term relationships with our associates & guests & make a positive difference in our community".

Supervisory Responsibilities:

  • Helps Recruit, interviews, hires, and trains new staff.
  • Oversees the daily workflow of the department.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.

Essential job responsibilities:

  • Assists Service Manger to monitor the net profitability of department and makes necessary changes to ensure profitability.
  • Assists Service Manager to forecasts goals and objectives for the department and strives to meet or exceeds them. Meets forecasted net profit projections.
  • Hires, trains, coaches, counsels, and monitors the performance of all service department staff.
  • Assist Service manager to prepare and administer an annual operating budget for the service department.
  • Attends managers' meetings. Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys including Factory controls and processes.

Additional Responsibilities: Adhere to the Tony Group Standards

  • SMILE: be positive and respectful to everyone
  • GREET: greet everyone within five feet
  • HELP: help every guest or find someone who can
  • THANK: remember to always thank the guest
  • GOLD: Go for Gold (Grand Opening Look, Daily)

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Valid driver's license and clean traffic abstract are required.

Education and Experience:

High school diploma or equivalent or Bachelor's degree and one to two years related experience and/or training; or equivalent combination of education and experience.

At least two years related industry experience required.

Physical Requirements:

Examples:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Apply