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Service Management Analyst Jobs in Summit, NJ (NOW HIRING)

Man Group

Investment / Portfolio Management Analyst

New York, NY · On-site

$100K - $150K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... in analysis of new convertible investments, assist in monitoring and day-to-day management of ... long-service leave. Depending on your location, you may also enjoy additional benefits such as ...

JLL

Analyst, Asset Management Services

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service pillars - Investor, Credit and Asset (including Asset Management Services). The Strategic ... The Analyst will work with guidance from senior team members while developing increasing ...

BNY

Vice President, Client Service Management

New York, NY · On-site

$151K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage Segment Managers/Service Executives and act as Officer-in-Charge for priority calls and ... Use data analytics to drive root-cause identification, trend analysis, and preventive improvements ...

SitusAMC

Analyst, Asset Management

Weehawken, NJ · On-site

$100K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide working direction to the external third-party servicer and review related work products including loan level credit analysis prior to submission to business unit management and stakeholders

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All JobsService Management Analyst JobsService Management Analyst Jobs in Summit, NJ

Service Management Analyst information

See Summit, NJ salary details

$45.7K

$90.3K

$140.3K

How much do service management analyst jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service management analyst in Summit, NJ is $90,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $108,400.00 per year, depending on experience, location, and employer.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

What job categories do people searching Service Management Analyst jobs in Summit, NJ look for?

The top searched job categories for Service Management Analyst jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Service Management Analyst jobs?

Cities near Summit, NJ with the most Service Management Analyst job openings:

Service Management Analyst jobs near you

Content Management, Analyst/Associate

Brookfield Asset Management Us

New York, NY • On-site

$100K - $115K/yr

Full-time

Re-posted 3 days ago

Job description

Location

Brookfield Place New York - 225 Liberty Street, 8th Floor

Business - Global Client Group

Brookfield is one of the world's largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield's Global Client Group provides insights and solutions designed to meet the evolving needsof a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield's various private funds and Affiliate Managers.

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.


Job Description

The Content Manager is a key player on a growing team that produces institutional-quality content to drive fundraising and investor engagement. This individual will help to develop materials to support Brookfield's investment strategies across asset classes, as well as contribute to broader content, communications and branding initiatives.

The Content Manager collaborates with professionals from across the firm, including colleagues in marketing, investments, fundraise management, due diligence management, investor relations, client relationship management, communications, branding, and legal & compliance.

Responsibilities

  • 1-4 years of experience in marketing, preferably within asset management, financial services, or a related field

  • Contribute to the development of content across Brookfield asset classes including credit, renewable power & transition, infrastructure, private equity and real estate

  • Manage content projects end-to-end, coordinating timelines, stakeholders, and deliverables, in alignment with marketing plans and campaigns

  • Work collaboratively with designers, writers, digital, events and subject matter experts to coordinate the many moving pieces of content development

  • Maintain and manage the Brookfield content calendar to ensure projects stay on track and deadlines are met

  • Help to write, edit and proofread fund pitchbooks, keynote/event materials, videos, webcasts, case studies and other materials including emails, invitations, teasers, agendas and corporate bios

  • Share and communicate new content internally; update and maintain content platforms regularly; distribute content via owned media channels including corporate website and social media

  • Assist with special projects and broader business initiatives as needed

Base Salary: $100K - $115K

#LI-MW1

Our compensation structure is comprised of a base salary and a short-term incentive program (cash bonus). Cash compensation tends to vary based on geography to account for local market conditions and is set to be market competitive. Compensation decisions are based on a number of factors including relative experience, overall years of experience, industry experience, education and designations.

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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