ZipRecruiter

Log In

1

Service Management Analyst Jobs in Illinois (NOW HIRING)

Harrison Street

Asset Management Analyst

Chicago, IL · On-site

$90K - $100K/yr

Harrison Street is seeking to hire an Analyst within the Asset Management group. Candidates should ... service member status, race, color, religion, sex, national origin, age, physical or mental ...

UNCOMN

Data Management Analyst

Scott Air Force Base, IL

$78K - $98K/yr

UNCOMN is seeking a Data Management Analyst to: * Maintain enterprise data inventories, metadata ... Access complimentary support services for you and your family. Note: Benefits apply to full-time ...

Harrison Street

Asset Management Analyst

Chicago, IL · On-site

$90K - $100K/yr

Harrison Street is seeking to hire an Analyst within the Asset Management group. Candidates should ... service member status, race, color, religion, sex, national origin, age, physical or mental ...

Wintrust

Risk Management Analyst

Northbrook, IL · On-site

Not only do we provide excellent service to our customers, but we focus on serving our community and coworkers as well. With management's "Open Door" policy, every employee has a voice. Everyone ...

BCforward

Project Management Analyst

Mossville, IL

$85K/yr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Analyze technology, resource needs and market demand, to plan and assess the feasibility of ...

Leidos

Configuration Management Analyst

Shiloh, IL · On-site

$50K - $91K/yr

... Analyst to join our Digital Modernization Group on the Global Solutions Management - Operations II ... Basic understanding of IT Service Management (ITSM) principles and prior experience using an ITSM ...

Leidos

Configuration Management Analyst

Shiloh, IL · On-site

$50K - $91K/yr

... Analyst to join our Digital Modernization Group on the Global Solutions Management - Operations II ... Basic understanding of IT Service Management (ITSM) principles and prior experience using an ITSM ...

Timken

Customer Relations Management Analyst

Fulton, IL · On-site

S. and global Customer Service operations within the OE Chain division. The position is responsible ... book management. * Analyze and interpret global KPI data (OTD, allocated unshipped, lead time ...

previous pagenext page

Showing results 21-40

All JobsService Management Analyst JobsService Management Analyst Jobs in Illinois

Service Management Analyst information

See Illinois salary details

$41.7K

$82.3K

$127.9K

How much do service management analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service management analyst in Illinois is $82,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $98,800.00 per year, depending on experience, location, and employer.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

What are popular job titles related to Service Management Analyst jobs in Illinois?

For Service Management Analyst jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Service Management Analyst jobs in Illinois look for?

The top searched job categories for Service Management Analyst jobs in Illinois are:

What cities in Illinois are hiring for Service Management Analyst jobs?

Cities in Illinois with the most Service Management Analyst job openings:

Service Management Analyst jobs near you
Infographic showing various Service Management Analyst job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 30% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $82,329 per year, or $39.6 per hour.

Asset Management Analyst

Harrison Street

Chicago, IL • On-site

$90K - $100K/yr

Full-time

Re-posted 15 days ago

Job description

Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.

Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.

Harrison Street is seeking to hire an Analyst within the Asset Management group. Candidates should possess broad-based analytical skills, a strong understanding of Excel and PowerPoint, superior communication skills, and proven research skills. The individual must be able to efficiently allocate time between multiple tasks, changing priorities, tight deadlines and provide analytical support for multiple people within Asset Management. 

Responsibilities:
  • Assist in managing relationships with existing operating partners;
  • Provide analytical and transaction support for workouts / capital calls, financings, and dispositions;
  • Prepare capital call and disposition memorandums;
  • Review, analyze, and assist with lease transactions;
  • Model investment level performance for fund vehicles;
  • Participate in the annual business plan and valuation process; 
  • Assist in oversight of property operations including property management and leasing terms; 
  • Review financial performance and comparison to budget;
  • Monitor capital improvement progress;
  • Maintain and monitor key department and firm schedules:
  • Assist in the recruiting and training of all new employees;
  • Other duties as assigned
Requirements:
  • Bachelor’s degree – Real Estate and Finance concentrations preferred;
  • 2+ years of applicable internship or Asset Management experience 
  • Core knowledge of real estate principles, finance and accounting;
  • Strong written and verbal communication skills;
  • Ability to draw conclusions from research and data analysis and communicate them effectively; 
  • Thorough understanding of real estate valuation software (Excel at minimum - Argus preferred); 
  • Highly motivated, organized, and self-directed individual eager to learn all facets of asset management.
For Illinois Only: The expected base salary range for this position is $90,000 to $100,000. Actual salaries may vary based on a number of factors, including skills, experience, and qualifications.
 
In addition to base salary, total compensation at Harrison Street includes a generous discretionary bonus, along with a comprehensive range of benefits — including medical, financial, and wellness programs — designed to support our employees both professionally and personally.
Harrison Street is proud to be an equal opportunity employer committed to diversity, equity and inclusion in the workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. 
 
If you require accessibility assistance applying for open positions, please contact our ADA Accessible Line at (312) 920-0500 or careers@harrisonst.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 
 
Harrison Street does not accept unsolicited headhunter and agency resumes. Harrison Street will not pay fees to any third-party agency or company that does not have a signed agreement with Harrison Street.