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Service Management Analyst Jobs in Florida (NOW HIRING)

SIXT USA

Revenue Management Analyst

Fort Lauderdale, FL · On-site

We are seeking a Revenue Management Analyst to join our Revenue Management team. In this role, you ... We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9 ...

Sixt

Revenue Management Analyst

Fort Lauderdale, FL · On-site

We are seeking a Revenue Management Analyst to join our Revenue Management team. In this role, you ... We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9,000 ...

Norwegian Cruise Line

Revenue Management Analyst

Miami, FL · On-site

$70 - $110/hr

... service and unique guest experiences aboard each vessel and we're continually seeking applicants ... The Revenue Management Analyst will be part of Norwegian's Revenue Management team maximizing the ...

New

TECO

Utility Asset Management Analyst

Tampa, FL · On-site

Utility Asset Management Analyst Company: Peoples Gas System State and City: Florida - Tampa Shift ... Help ensure capital work orders are placed into service and completed on time. * Investigate delays ...

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Service Management Analyst information

See Florida salary details

$32.1K

$63.5K

$98.6K

How much do service management analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for service management analyst in Florida is $63,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $76,200.00 per year, depending on experience, location, and employer.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

What are popular job titles related to Service Management Analyst jobs in Florida?

For Service Management Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Management Analyst jobs in Florida look for?

The top searched job categories for Service Management Analyst jobs in Florida are:

What cities in Florida are hiring for Service Management Analyst jobs?

Cities in Florida with the most Service Management Analyst job openings:

Service Management Analyst jobs near you
Infographic showing various Service Management Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,490 per year, or $30.5 per hour.

Revenue Management Analyst

SIXT USA

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job Description

We are seeking a Revenue Management Analyst to join our Revenue Management team. In this role, you will play a critical part in optimizing pricing strategies, maximizing revenue opportunities, and supporting business growth across one or more domestic markets. Through data analysis, forecasting, and market evaluation, you will help drive strategic decisions that directly impact fleet utilization, profitability, and overall company performance.

This opportunity is ideal for a highly analytical professional who enjoys working with data, solving complex business challenges, and influencing key decisions in a fast-paced, performance-driven environment.

YOUR ROLE AT SIXT

  • You oversee price management and revenue maximization for one or more assigned domestic markets
  • You analyze and monitor market performance by evaluating pricing, demand patterns, competitor activity, and incoming bookings
  • You dive deep into large and complex datasets to identify trends, risks, and revenue opportunities that support business growth
  • You support the design, development, and enhancement of reporting tools, dashboards, and ad-hoc analyses that drive decision-making
  • You translate complex analytical findings into clear, actionable recommendations for Revenue Management leadership and business partners
  • You lead and contribute to pricing, forecasting, and revenue optimization initiatives that improve profitability and operational performance

YOUR SKILLS MATTER

  • Education & Experience You have a Bachelor's degree in Finance, Economics, Mathematics, Statistics, Business Analytics, Engineering, Data Science, or a related quantitative field. Relevant analytical, pricing, forecasting, revenue management, or business intelligence experience preferred
  • Analytical Expertise You have a strong analytical mindset with the ability to interpret large datasets, identify trends, and develop data-driven recommendations that influence business outcomes
  • Technical Skills You have advanced proficiency in Microsoft Excel. Experience with SQL, Tableau, Power BI, Python, R, or other analytical and reporting tools is highly desirable
  • Business Acumen You have the ability to understand market dynamics, pricing strategies, customer behavior, and revenue drivers within a fast-moving business environment
  • Communication & Collaboration You have strong communication skills with the ability to present insights clearly and effectively to stakeholders across multiple business functions
  • Ownership & Execution You are highly organized, detail-oriented, and capable of independently managing multiple priorities while meeting deadlines in a fast-paced environment

WHAT WE OFFER

  • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family
  • Additional Employee Perks Benefit from various employee perks, including discounts on fitness memberships, travel, entertainment, and other lifestyle programs
  • Career Growth Opportunities We invest in your professional development through training programs, mentorship, and advancement opportunities within a global organization
  • Paid Time Off Enjoy paid vacation, holidays, and sick leave to support work-life balance and personal well-being
  • Comprehensive Healthcare & Life Benefits Access medical, dental, vision, life insurance, and disability coverage designed to support you and your family
  • 401(k) Retirement Savings Plan Prepare for your future with a competitive retirement savings program
Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!