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Service Line Manager Jobs in Baltimore, MD (NOW HIRING)

The Adult Inpatient Service Line at Sheppard Pratt in Towson, MD includes a Crisis Stabilization ... Prescribe and manage medications and provide individual or group therapies. * Develop, implement ...

The Adult Inpatient Service Line at Sheppard Pratt in Towson, MD includes a Crisis Stabilization ... Prescribe and manage medications and provide individual or group therapies. * Develop, implement ...

The Adult Inpatient Service Line at Sheppard Pratt in Towson, MD includes a Crisis Stabilization ... Prescribe and manage medications and provide individual or group therapies. * Develop, implement ...

Industry Marketing Manager

Baltimore, MD · On-site

$104K - $156K/yr

Support service line-led campaigns by providing industry-specific insights, messaging, content, and ... Manage industry marketing plans from strategy through execution. * Maintain visibility into ...

New

Ortho Radiology Manager

Perry Hall, MD · On-site

$34.75 - $47.50/hr

Supports all initiatives for the MSH Orthopedic Service Line that impact Imaging operations in the ... Oversees and manages all Imaging aspects of the daily technical and patient care activities for the ...

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Service Line Manager information

See Baltimore, MD salary details

$32.8K

$69.5K

$117.7K

How much do service line manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service line manager in Baltimore, MD is $69,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a service line manager?

A Service Line Manager is a professional responsible for overseeing and coordinating a specific set of services within an organization, often within healthcare or large enterprises. They manage the delivery, quality, and profitability of their service line, ensuring that operations run smoothly and meet organizational goals. Their role typically involves strategic planning, budgeting, staff oversight, and process improvement to enhance both client and business outcomes.

How does a service line manager typically collaborate with cross-functional teams to achieve service delivery goals?

A Service Line Manager works closely with cross-functional teams such as operations, sales, finance, and IT to ensure seamless service delivery and continuous improvement. They coordinate with these departments to align resources, resolve issues quickly, and implement strategic initiatives. Regular meetings, clear communication, and collaborative problem-solving are essential to balancing client needs, operational efficiency, and business objectives. This teamwork fosters innovation and supports the achievement of service line targets.

What are the key skills and qualifications needed to thrive as a service line manager, and why are they important?

To thrive as a Service Line Manager, you need strong leadership abilities, project management experience, and expertise in the specific service area, often supported by a relevant bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, budget management software, and sometimes certifications like PMP or Lean Six Sigma are typically required. Outstanding communication, problem-solving skills, and the capacity to motivate cross-functional teams set exceptional managers apart. These skills and qualities are crucial for driving service excellence, operational efficiency, and team engagement within the organization.

What is the difference between Service Line Manager vs Project Manager?

AspectService Line ManagerProject Manager
CredentialsRelevant industry certifications, management experienceProject management certifications (PMP), relevant experience
Work EnvironmentOversees multiple projects within a service line, strategic focusManages individual projects, tactical focus
Employer & Industry UsageCommon in consulting, healthcare, IT sectorsWidely used across various industries including construction, IT, engineering

While both roles involve management, a Service Line Manager oversees multiple projects within a specific service area, focusing on strategic growth and client relationships. A Project Manager handles individual projects, ensuring they are completed on time and within scope. The Service Line Manager has a broader scope, often managing teams and resources across projects, whereas the Project Manager concentrates on the execution of specific projects.

What cities near Baltimore, MD are hiring for Service Line Manager jobs?

Cities near Baltimore, MD with the most Service Line Manager job openings:

Psychiatrist, Adult Service Line

Towson, MD • On-site

Sheppard Pratt
Offices of Mental Health Practitioners • 5 - 10K employees

$240K - $285K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago


Sheppard Pratt rating

6.2

Company rating: 6.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz


Job description

The Adult Inpatient Service Line at Sheppard Pratt in Towson, MD includes a Crisis Stabilization Unit, General Adult Inpatient Units, and specialized care programs. These units provide comprehensive, evidence-based psychiatric care for adults experiencing acute mental health conditions.
What to expect:
The Psychiatrist on Sheppard Pratt's Adult Inpatient Service Line provides expert psychiatric care for adults with complex and acute psychiatric conditions. This role involves performing comprehensive diagnostic assessments, admission evaluations, and risk assessments; prescribing and managing psychotropic medications; and developing individualized treatment plans. The Psychiatrist collaborates with the interdisciplinary team to monitor patient progress, adjust treatment interventions, and ensure continuity of care.
In addition to direct patient care, the Psychiatrist participates in quality improvement initiatives, supports clinical education, and promotes a culture of patient-centered, evidence-based care. This role requires strong clinical judgment, leadership, and communication skills to coordinate care for adults in acute inpatient settings.
Specific Responsibilities:
  • Conduct psychiatric evaluations, diagnostic assessments, and admission physicals.
  • Prescribe and manage medications and provide individual or group therapies.
  • Develop, implement, and adjust individualized treatment plans in collaboration with the interdisciplinary team.
  • Monitor patient progress and modify treatment strategies as needed.
  • Ensure continuity of care and safe transitions to home or less restrictive settings.
  • Collaborate effectively with the multidisciplinary team to promote seamless care delivery.

What you'll get from us:
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
  • An opportunity to provide quality mental health care services in a physician-led organization.
  • A commitment to professional development, including a comprehensive tuition reimbursement program, access to free SMEs and reimbursement for licensure and association dues.
  • Comprehensive medical, dental and vision benefits.
  • 403b retirement match.
  • Generous paid-time-off and flexible scheduling.
  • Complimentary Employee Assistance Program. (EAP)
  • Opportunities for student loan forgiveness.
  • Grand rounds, CME opportunities, and on-site lectures.
  • An opportunity work with trainees including medical students, residents, and fellows.

What we need from you:
  • Board Eligible or Board Certified in Psychiatry.
  • Active Maryland medical license with Controlled Substances Registration and valid DEA Certificate.
  • Completion of a residency training program.
  • Two years of experience preferred, including acute psychiatric care.
  • Experience working with patients in acute behavioral health settings.

The base pay range for this position is $240,000 minimum to $285,000 maximum. Pay for this position is determined on a number of factors, including but not limited to, board certifications and years and level of related experience.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives!
#LI-EC1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Sheppard Pratt employees say

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About Sheppard Pratt

Sourced by ZipRecruiter

Sheppard Pratt is the nation's largest private, nonprofit provider of mental health, substance use, special education, developmental disability, and social services. We serve over 70,000 people every year and have over 160 programs in 16 counties throughout the State of Maryland. Our mission is to improve the quality of life of individuals and families by compassionately serving their mental health, addiction, special education, and community support needs. U.S. News & World Report has ranked Sheppard Pratt as one of the top psychiatric hospitals in the nation for the past thirty years. ! Sheppard Pratt is committed to fostering a safe, welcoming, and diverse environment for employees and patients, and recently earned the "LGBTQ Health Care Equality Top Performer" designation from the Human Rights Campaign Foundation. Sheppard Pratt currently has 5,000 employees, and we are always looking to add compassionate and caring members to our team. If you are someone who is interested in behavioral health, psychology, education, nursing, or social work, Sheppard Pratt is the right fit for you."

Industry

Offices of mental health practitioners

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1853