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Service Intake Assistant Jobs (NOW HIRING)

Chess

Intake Assistant

San Jose, CA · On-site

$17.83/hr

... services needed. * Responsible for implementing an approach that allows for ongoing contact with ... Intake, assessment, case management, tracking, report participation and progress of student ...

TARLANI Healthcare

Intake Specialist

Montrose, CA · On-site

$21 - $25/hr

Job Summary The Intake Assistant is responsible for contacting newly accepted patients, introducing ... Respond to patient/customer inquiries while maintaining high-quality customer service standards.

Spectrum Health

Intake Assistant

Dearborn, MI · On-site

Job Summary The Intake Assistant is responsible for referral processing, providing accurate and ... Researches additional or alternative resources for non-covered services to prevent payment denials.

Connect America

Customer Service/Intake Specialist

$17.50 - $23/hr

Customer Service / Intake Specialist Connect America and our family of brands, including Lifeline ... Perform accurate data entry across multiple systems and portals * Assist team members as needed to ...

Connect America

Customer Service/Intake Specialist

DE · Remote

The Customer Service / Intake Specialist is responsible for managing incoming inquiries, delivering ... Perform accurate data entry across multiple systems and portals * Assist team members as needed to ...

Connect America

Customer Service/Intake Specialist

KS · Remote

The Customer Service / Intake Specialist is responsible for managing incoming inquiries, delivering ... Perform accurate data entry across multiple systems and portals * Assist team members as needed to ...

CGA Law Firm P C

Intake Specialist

York, PA · On-site

$17.50 - $23.25/hr

Collaborate with attorneys, paralegals, legal assistants, and administrative staff to facilitate ... Minimum of two years of customer service, intake, administrative, or legal office experience.

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Service Intake Assistant information

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How much do service intake assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service intake assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

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For Service Intake Assistant jobs, the most frequently searched job titles are:

Service Intake and Outreach Coordinator

Lisle, IL • On-site

Ray Graham Association Current Openings
See more jobs at Ray Graham Association Current Openingsexternal

$52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Description:

Make a Difference Every Day


Ray Graham Association (RGA) is a leader in supporting people with intellectual and developmental disabilities to live meaningful, self-directed lives. We are seeking a compassionate, organized, and customer-focused Service Intake and Outreach Coordinator to serve as the first point of contact for individuals, families, referral sources, and community partners seeking services.


The Service Intake and Outreach Coordinator plays a vital role in connecting individuals with the supports they need by coordinating referrals, navigating service options, maintaining intake processes, and collaborating across programs to ensure a positive experience for those seeking services.


Essential Responsibilities

  • Serve as the primary contact for inquiries regarding RGA services and supports.
  • Respond to referrals from individuals, families, hospitals, schools, community agencies, and other referral sources.
  • Conduct intake screenings and collect necessary documentation.
  • Guide individuals and families through the admissions and enrollment process.
  • Maintain accurate records of referrals, vacancies, and intake activities in organizational databases.
  • Coordinate communication among internal departments to facilitate service placements.
  • Assist individuals and families in navigating the Illinois intellectual and developmental disabilities (I/DD) service system, including available programs and resources.
  • Develop and maintain positive relationships with Independent Service Coordination (ISC) agencies, state agencies, healthcare providers, and community partners.
  • Prepare reports and monitor referral and intake data to support organizational planning and service delivery.
  • Participate in outreach, advocacy, and community engagement activities to increase awareness of RGA services.
  • Ensure all interactions are person-centered, respectful, and aligned with RGA's mission and values.

 Benefits:

  • Benefits include medical, dental, vision, paid time off (PTO), retirement plan, mileage reimbursement, and professional development opportunities.
Requirements:

Required Qualifications

  • High school diploma or GED required.
  • Valid driver's license with an acceptable driving record.
  • Minimum of two years of experience in intake, customer service, case management, healthcare, human services, or a related field.
  • Excellent verbal and written communication skills.
  • Strong organizational, documentation, and time-management skills.
  • Ability to handle multiple priorities while maintaining attention to detail.
  • Proficiency with Microsoft Office and computerized database systems.
  • Ability to work collaboratively with diverse individuals, families, and community partners.

Preferred Qualifications

  • Bachelor's degree in Human Services, Social Work, Healthcare Administration,  Psychology, Special Education, or a related field.
  • Experience working with individuals with intellectual and developmental disabilities.
  • Knowledge of the Illinois DHS Division of Developmental Disabilities system, PUNS, Medicaid Waiver programs, and Independent Service Coordination (ISC) processes.
  • Experience with referral management, service coordination, or admissions processes.
  • Bilingual skills are a plus.

Work Environment & Travel

  • Primarily office-based with occasional travel throughout the service area for meetings, outreach events, and community partnerships.
  • Must be able to maintain reliable transportation as required for business needs.

Equal Opportunity & Drug-Free Workplace

Ray Graham Association is an Equal Opportunity Employer and is committed to creating an inclusive workplace that values diversity and respect for all individuals.


Ray Graham Association is a Drug-Free Workplace. Employment is contingent upon the successful completion of all required background checks, screenings, and pre-employment requirements.