Service Enablement Manager Jobs (NOW HIRING)

Location: Fully remote must sit in PST or MST

The Enablement Manager serves as a force multiplier across business units by designing and implementing training programs, operational processes, AI-driven automation solutions, and enablement tools that improve productivity, increase scalability, and accelerate business outcomes. This role partners with sales, operations, recruiting, program management, and delivery teams to simplify complex workflows, standardize operating procedures, drive adoption of automation technologies, and enable teams to work more efficiently. The ideal candidate combines process improvement expertise, enablement leadership, data analysis, and change management experience to drive measurable operational impact.

• Analyze existing business processes and identify opportunities to streamline operations.
• Design and document scalable Standard Operating Procedures (SOPs).
• Build repeatable mechanisms that improve efficiency and reduce manual effort.
• Partner with cross-functional stakeholders to eliminate operational bottlenecks.
• Create frameworks that support rapid growth while maintaining quality and consistency.
• Identify opportunities to leverage AI and automation across business functions.
• Drive adoption of AI-powered tools, workflow automation platforms, and productivity solutions.
• Develop role-based training programs for new and existing employees.
• Establish KPIs to measure the effectiveness of enablement programs and track productivity improvements.
• Develop dashboards and reporting mechanisms using tools such as Salesforce, Tableau, and Power BI.

• Experience: 5+ years of experience in Business Operations, Program Management, Enablement, or Process Improvement.
• Experience creating and implementing SOPs and operational frameworks.
• Experience working with automation tools and AI-driven solutions.
• Advanced proficiency in Excel, Power BI, Tableau, Salesforce, and Microsoft 365.
• Excellent written and verbal communication skills.

• Experience supporting enterprise-scale organizations.
• Experience with Lean, Six Sigma, Agile, or process optimization methodologies.
• Knowledge of AI platforms, workflow automation tools, and low-code solutions.
• Experience developing onboarding and training programs.
• Familiarity with CRM and reporting systems.
• Experience working in technology, consulting, operations, or digital transformation environments.

The successful candidate is a systems thinker who enjoys simplifying complexity, automating manual work, and creating scalable solutions. They are equally comfortable facilitating training sessions, building dashboards, documenting processes, and leading AI-driven transformation initiatives. Their success is measured by how effectively they help teams work smarter, move faster, and achieve greater business outcomes through enablement and innovation.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at accommodations@apexsystems.com or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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