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Service Enablement Manager Jobs (NOW HIRING)

Runpod, Inc.

Enablement Manager, Revenue Operations

Build self service enablement content libraries and coaching frameworks for managers Metric and Reporting * Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion ...

Cresta

Partner AI Enablement Manager, GTM

... self-service enablement delivered through modern learning platforms. Success in this role means ... Strong project management and organizational skills Perks & Benefits: We offer a comprehensive and ...

Ontra

GTM Enablement Manager

Concord, CA · Remote

GTM Enablement Manager, Services: This role owns organizational readiness and revenue impact by enabling teams across the Services lifecycle for Ontra's product offerings. You'll translate Services ...

Incident IQ

Sales Enablement Manager

Alpharetta, GA · On-site

Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 ... The Sales Enablement Manager is a senior individual contributor responsible for executing and ...

Incident IQ

Sales Enablement Manager

Atlanta, GA · On-site

Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 ... The Sales Enablement Manager is a senior individual contributor responsible for executing and ...

Komatsu

Sales Enablement Manager

Tucson, AZ · Remote

Sales Enablement Manager Posting Start Date: 6/3/26 Job Location (Short): Tucson, Arizona, USA ... The products we cultivate, the solutions we engineer, and the service we deliver set us apart in ...

Powerfleet

Sales Enablement Manager

PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS ... About the Role The Sales Enablement Manager is responsible for improving sales productivity ...

Cresta

OR

$160K - $180K/yr

... self-service enablement delivered through modern learning platforms. Success in this role means ... Strong project management and organizational skills Perks & Benefits: We offer a comprehensive and ...

BCforward

Enablement Manager

San Antonio, TX · On-site

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Overview The Enablement Manager role will be creating AWS/Azure accounts and standing up machines ...

IRONMAN

Customer Service Enablement Specialist

Tampa, FL · On-site

$16 - $21.25/hr

Independently manage a portfolio of customer experience and operational improvement initiatives within the customer service enablement function. * Organize and prioritize identified issues based on ...

Vispero

Sales Enablement Manager

Clearwater, FL

Create and manage partner resource portal with self-service training content * Design quarterly ... Comfortable with enablement technology platforms (LMS, Gong or similar conversation intelligence ...

Opus 2

Growth Enablement Manager

Kansas City, KS · Hybrid

We are seeking a results-driven Growth Enablement Manager to join our team. In this role, you will ... Benefits Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted ...

AEG

Customer Service Enablement Specialist

Tampa, FL

$16 - $21.25/hr

Independently manage a portfolio of customer experience and operational improvement initiatives within the customer service enablement function. * Organize and prioritize identified issues based on ...

Service Titan

Sales Enablement Manager

Glendale, CA · On-site

The Mission As the Enablement Manager for Solutions Engineering (SE), your mission is to build a ... Experience in the Home Services industry is a significant plus. Why Join This Team? We are a team ...

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Service Enablement Manager information

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$16

$57

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How much do service enablement manager jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for service enablement manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and knowledge of customer relationship management tools.

What does an enablement manager do?

An enablement manager is responsible for equipping sales, customer support, or other teams with the knowledge, tools, and resources needed to perform effectively. They develop training programs, create onboarding materials, and collaborate with various departments to ensure team members are well-prepared to meet organizational goals.

What are the key skills and qualifications needed to thrive as a Service Enablement Manager, and why are they important?

To thrive as a Service Enablement Manager, you need expertise in project management, process optimization, and a deep understanding of service delivery frameworks, usually supported by a relevant degree and experience in service management. Familiarity with ITIL, CRM platforms, knowledge management systems, and related certifications such as ITIL Foundation or PMP is often required. Exceptional communication, leadership, and problem-solving skills help foster collaboration across teams and drive continuous improvement initiatives. These skills and qualifications are crucial for ensuring efficient service operations, high customer satisfaction, and alignment between service teams and organizational goals.

How does a Service Enablement Manager typically collaborate with cross-functional teams to drive service improvements?

A Service Enablement Manager often works closely with teams such as Sales, Customer Success, Product, and Support to identify gaps in service delivery and implement training or process improvements. Collaboration typically involves regular meetings, sharing feedback, and developing enablement materials that address observed challenges. By coordinating efforts across departments, the Service Enablement Manager ensures that service teams have the necessary resources and knowledge to provide a consistent, high-quality experience for clients. This cross-functional approach also helps align organizational goals and fosters a culture of continuous improvement.

What is a service enablement manager?

A service enablement manager oversees the deployment and support of services within an organization, ensuring that products or solutions are effectively delivered to clients. They coordinate between technical teams, manage process improvements, and often utilize project management tools to streamline service delivery. This role requires strong communication skills and knowledge of service management frameworks like ITIL.

What jobs pay 500,000 a year in the US?

High-paying roles such as executive-level positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Certain senior management roles in technology, finance, and law, especially with bonuses and stock options, also reach this income level. These positions typically require extensive experience, advanced skills, and often significant responsibility or ownership stake.
Infographic showing various Service Enablement Manager job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, and 89% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $118,941 per year, or $57.2 per hour.

Enablement Manager, Revenue Operations

Runpod, Inc.

Remote

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Job description

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we've grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.
The Revenue Operations team builds the systems, workflows, and operational infrastructure that support Runpod's growing go to market organization. The team partners closely with Sales, Customer Success, Finance, Marketing, and People Operations to ensure teams scale effectively while maintaining speed and efficiency.
The Enablement Manager will play a foundational role in shaping how employees onboard at Runpod and how customer facing teams ramp, learn, and execute. This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success.
The Enablement Manager will own Runpod's onboarding and enablement infrastructure across both company wide and go to market functions. This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources. This role is highly cross functional and requires close collaboration with People Operations, Revenue Operations, Sales leadership, Customer Success leadership, and Marketing.
You will shape the onboarding experience for every new employee at Runpod and define how customer facing teams learn, ramp, and execute. Your work will directly improve ramp time, enable revenue growth, strengthen competitive positioning, and help Runpod scale its enterprise GTM motion.You will also have the opportunity to build scalable AI assisted enablement systems that keep onboarding materials, playbooks, and competitive resources current as the company evolves.
Responsibilities:
Company Wide Onboarding
  • Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations
  • Partner with cross functional stakeholders to maintain onboarding materials and ensure information stays accurate and current
  • Build scalable onboarding systems and feedback loops to improve the employee onboarding experience
  • Track onboarding completion metrics and new hire ramp performance

GTM Onboarding and Ramp Programs
  • Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers
  • Define role specific ramp milestones and time to productivity benchmarks
  • 2Continuously improve onboarding content based on product changes, pricing updates, and competitive shifts

Sales Playbooks and Methodology
  • Build sales playbooks for both PLG and enterprise sales motions
  • Create frameworks for discovery, qualification, messaging, objection handling, and deal progression
  • Partner with Sales leadership to operationalize sales methodologies such as MEDDPICC

Customer Success Enablement
  • Develop Customer Success onboarding, expansion frameworks, and QBR resources
  • Create expansion and upsell playbooks to support NRR growth
  • Partner with Customer Success leadership on enterprise account enablement strategies

Competitive Intelligence
  • Maintain competitive positioning resources and battle cards against infrastructure competitors
  • Gather feedback from Sales and Customer Success teams to improve messaging and objection handling
  • Partner with Product and Marketing to keep competitive materials current

Training and Development
  • Run recurring training programs focused on product updates, sales methodology, and role specific skills
  • Build self service enablement content libraries and coaching frameworks for managers

Metric and Reporting
  • Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics
  • Partner with Revenue Operations and People teams to build reporting infrastructure
  • Continuously improve programs using data and feedback

AI Powered Enablement
  • Leverage AI tools to scale onboarding, content creation, and competitive intelligence
  • 3Implement AI assisted coaching and conversational intelligence platforms
  • Develop scalable AI driven enablement systems that reduce operational overhead

Requirements:
  • Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or
  • infrastructure companies
  • Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding
  • Strong understanding of enterprise B2B sales processes and customer success workflows
  • Experience developing written enablement content including playbooks, onboarding materials, and
  • competitive resources
  • Experience working cross functionally with Revenue Operations, Sales, Customer Success, Product,
  • Marketing, and People teams
  • Comfort using metrics and reporting to improve enablement effectiveness
  • Active use of AI tools for content creation, coaching, or enablement operations
  • Strong communication and organizational skills
  • Successful completion of a background check

Preferred:
  • Experience supporting both PLG and enterprise GTM motions
  • Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms
  • Experience implementing enablement platforms such as Gong, Chorus, Highspot, or Seismic
  • Experience building Customer Success enablement programs for enterprise customers
  • Familiarity with MEDDPICC, MEDDIC, Challenger, or similar methodologies
  • Experience in high growth startup environments

What You'll Receive:
  • The competitive base pay for this position ranges from $145,000 - $190,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location
  • Meaningful equity in a fast-growing company- everyone on the team receives stock options - your impact drives our growth, and you share in the upside.
  • Generous medical, dental & vision plans
  • Flexible PTO- take the time you need to recharge
  • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
  • Join a passionate team on the cutting edge of AI infrastructure - where culture, learning, and ownership are at the heart of how we scale.
  • $1,200 Home Office & Equipment Stipend-We set you up for success from day one with gear and support to create your ideal workspace

Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

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