ZipRecruiter

Log In

1

Service Director Jobs in Rice Lake, WI (NOW HIRING)

Ventures Unlimited

Direct Support Professional

Cameron, WI · On-site

$14.75 - $18/hr

Salary: $17 The purpose of the Adult Day Services Assistant is to support the daily operation of an adult day services program by providing structured activities, supervision, social engagement, and ...

Ventures Unlimited

Direct Support Professional

Cameron, WI · On-site

$14.75 - $18/hr

The purpose of the Adult Day Services Assistant is to support the daily operation of an adult day services program by providing structured activities, supervision, social engagement, and a safe ...

Innovative Care Services

In Home Caregiver

Spooner, WI · On-site

$15/hr

Become a Direct Support Professional with Innovative Care Services! Position: Direct Support Professional (DSP) Shifts Available: Full Time Compensation: $15.00/hr About Us: At Innovative Care ...

Innovative Care Services

In Home Caregiver

Spooner, WI · On-site

$15/hr

Become a Direct Support Professional with Innovative Care Services! Position: Direct Support Professional (DSP) Shifts Available: Full Time Compensation: $15.00/hr About Us: At Innovative Care ...

Rice Lake

Customer Support Representative

Rice Lake, WI · On-site

$15.75 - $21.50/hr

The Customer Support Representative ensures that all calls are accurately directed to the appropriate individuals or departments to support efficient communication and exceptional service. As one of ...

previous page

Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Rice Lake, WI

Service Director information

See Rice Lake, WI salary details

$30K

$101K

$171.7K

How much do service director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service director in Rice Lake, WI is $101,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $118,100.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rice Lake, WI? The most popular types of Service jobs in Rice Lake, WI are:
What cities near Rice Lake, WI are hiring for Service Director jobs? Cities near Rice Lake, WI with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Rice Lake, WI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $101,032 per year, or $48.6 per hour.

Direct Support Professional

Ventures Unlimited, Inc

Cameron, WI

$14.75 - $18/hr

Full-time

Posted 9 days ago

Job description

The purpose of the Adult Day Services Assistant is to support the daily operation of an adult day
services program by providing structured activities, supervision, social engagement, and a safe,
welcoming environment for all participants.
Job Duties
Program Activities and Participant Engagement
Lead, coordinate, and supervise group activities, including arts and crafts, music,
games, exercise, health and wellness, educational discussions, and community activities.
Encourage participants to engage in activities that promote social awareness,
participation, and skill development.
Support the daily schedule and assist participants with smooth transitions between
activities.
Participant Support and Care
Provide respectful, person-centered support to participants and collaborate with
each individual to help them achieve their personal goals.
Develop and implement support programs tailored to adults with disabilities.
Provide individualized assistance and personal care as needed, including feeding,
toileting, and other activities of daily living.
Monitor and address participant health needs, dietary requirements, and overall
well-being.
Documentation and Reporting
Maintain accurate documentation by providing detailed case notes to the Program
Manager.
Monitor and document participant attendance, participation levels, and behavioral
observations.
Complete incident reports when necessary to ensure safety and regulatory
compliance.
Safety and Environment
Maintain a clean, organized, and safe program environment.
Provide consistent supervision to ensure safety and well-being.
Required Knowledge, Skills, and Abilities
Physical ability to assist clients and use assistive devices.
Provide personal care for individuals with disabilities.
Successful completion of a Caregiver Background Check.
Positive attitude and ability to motivate others.
Ability to establish and maintain an effective working relationship with Ventures staff,
clients, Managed Care Organization staff, visitors, and members of the public.
Strong communication and instructional skills. Ability to communicate with
Ability to utilize Microsoft Office and search engines.
Valid Wisconsin driver's license and ability to pass a DMV record check.
Preferred Knowledge, Skills and Abilities
Background in Human Services, Occupational Therapy, or Personal Care.
One year of experience supporting individuals with disabilities.
Willingness to learn American Sign Language.

Apply