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Service Director Jobs in Rice Lake, WI (NOW HIRING)

Walgreens

Customer Service Associate

Rice Lake, WI · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rice Lake, WI · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rice Lake, WI · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Rice Lake

Customer Service Coordinator

Rice Lake, WI · On-site

$17.75 - $23/hr

Works with Regional Sales Directors to ensure proper selection of dealers to meet NAS client requirements and service needs * Provide outstanding customer service to national service clients and ...

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Service Director information

See Rice Lake, WI salary details

$30K

$101K

$171.7K

How much do service director jobs pay per year?

As of Jul 21, 2026, the average yearly pay for service director in Rice Lake, WI is $101,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $118,100.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rice Lake, WI? The most popular types of Service jobs in Rice Lake, WI are:
What cities near Rice Lake, WI are hiring for Service Director jobs? Cities near Rice Lake, WI with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Rice Lake, WI as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $101,032 per year, or $48.6 per hour.
Materials Management Director

Materials Management Director

Spooner Health

Spooner, WI • On-site

Full-time

Posted 7 days ago

Job description

Description
The Materials Management Director plays a key role in ensuring our hospital has the supplies, equipment, and resources needed to deliver exceptional patient care. Reporting to the Chief Financial Officer, this position leads all aspects of supply chain operations, including purchasing, inventory management, vendor relations, contracting, value analysis, and distribution.
This leadership role oversees the daily operations of the Materials Management department, develops and mentors team members, manages departmental budgets and vendor contracts, and identifies opportunities to improve efficiency while controlling costs. The Materials Management Director collaborates closely with clinical leaders, finance, and vendors to ensure timely product availability, regulatory compliance, and continuous process improvement.
Requirements
• Associate degree in Business, Supply Chain Management, Healthcare Administration, Accounting, or a related field required; Bachelor's degree preferred.
• Experience in healthcare materials management, purchasing, or supply chain required.
• Previous leadership or supervisory experience preferred.
• Knowledge of healthcare purchasing, inventory management, contracting, and Group Purchasing Organizations (GPOs).
• Strong analytical, financial, organizational, communication, and relationship-building skills.
• Proficiency with materials management systems and Microsoft Office.
The ideal candidate is a collaborative leader with a passion for operational excellence, customer service, and continuous improvement. Success in this role means maintaining reliable supply availability, achieving budget goals, strengthening vendor partnerships, ensuring regulatory compliance, and developing an engaged, high-performing team.
About Spooner Health
Employees say it's the culture - the people, the teamwork, the atmosphere - it's like having a second family. At Spooner Health, our team developed Standards of Excellence that reflect our commitment to exceptional patient care and a supportive workplace.
Spooner Health is proud to rank in the 99th percentile for employee satisfaction and was recognized in 2025 as one of only five healthcare organizations nationwide to receive the Press Ganey HX Pinnacle of Excellence Award for Employee Experience.

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