ZipRecruiter

Log In

1

Service Director Jobs in Rice Lake, WI (NOW HIRING)

Bass Pro Shops

Service Manager - Boats

Rice Lake, WI · On-site

The Freestanding Boat Services Manager is under the supervision of the Boat Manager. This role ... and directing work; measuring and evaluating performance; addressing complaints and resolving ...

Rice Lake

Field Service Engineer

Rice Lake, WI · On-site

This role involves frequent travel, direct customer interaction, and hands-on technical work to ... Complete service reports, installation documentation, and checklists. * Coordinate with internal ...

Zielies Tree Service

Tree Trimmer

Chetek, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Ladysmith, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Spooner, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Ladysmith, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Rice Lake, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Spooner, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Chetek, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Spooner, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Rice Lake, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Chetek, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Ladysmith, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Rice Lake, WI · On-site

$25 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Barron, WI · On-site

$26 - $39/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Barron, WI

$26.43 - $39.67/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

Zielies Tree Service

Tree Trimmer

Barron, WI · On-site

$26.43 - $39.67/hr

Zielies Tree Service Inc., a leader in Vegetation Management Services is currently seeking Tree ... Weekly direct deposit * Excellent growth opportunities * Industry leading safety and training ...

next page

Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Rice Lake, WI

Service Director information

See Rice Lake, WI salary details

$30K

$101K

$171.7K

How much do service director jobs pay per year?

As of Jul 21, 2026, the average yearly pay for service director in Rice Lake, WI is $101,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $118,100.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rice Lake, WI? The most popular types of Service jobs in Rice Lake, WI are:
What cities near Rice Lake, WI are hiring for Service Director jobs? Cities near Rice Lake, WI with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Rice Lake, WI as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $101,032 per year, or $48.6 per hour.
Service Manager - Boats

Service Manager - Boats

Bass Pro Shops

Rice Lake, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Freestanding Boat Services Manager is under the supervision of the Boat Manager. This role manages and provides daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging, delivery, detail, and parts activities.
ESSENTIAL FUNCTIONS:
  • Supports the Boat Manager in the achievement of the departments or dealership's financial goals for the Service area to include Service and Parts Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
  • Provides daily supervision and direction to the associates in the Service Department.
  • Schedules and assigns all service, rigging and warranty work orders; ensure work orders are completed to the customer's satisfaction on a timely basis.
  • Maintains and constantly strives to increase associate productivity.
  • Maintain a safe, clean, and secure work environment.
  • Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
  • Assists the Boat Manager to staff the Service area with customer-oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with Boat Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolves customer and associate opportunities with Boat Manager.
  • Assists the Boat Manager with coordination of all "Special Events" to include Boat Shows, Classic events and / or other on or off-site promotional activities.
  • Manages and ensures accuracy of unit and parts inventories.
  • Ensures warranty claims are created, submitted and warranty payments received on a timely basis.
  • Ensures products are properly detailed and unit deliveries are conducted in a friendly and professional manner as scheduled.
  • Assists the Boat Manager in executing other Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Experience: 2-4 years in Retail Boating or similar industry; Supervisory experience is a plus

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages
  • Ability to read and analyze certain reports
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills
  • Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Regularly performs computer work, walks, and stands
  • Occasionally lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:
  • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Tracker Marine Boating Center

What Bass Pro Shops employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply