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Service Director Jobs in Alberta (NOW HIRING)

Chick-fil-A

Assistant Director

Fort Lauderdale, FL

Assistant Director - Chick-fil-A Are you a highly skilled and motivated individual looking for an ... Strong commitment to superior customer service * Ability to manage team member behavioral and ...

FAIRMONT

Director of Housekeeping

Jasper, AB · On-site

Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated ... The Director of Housekeeping is an integral role within our hotel, overseeing the Laundry and ...

FCT

Director, National Underwriting

Calgary, AB · On-site

... services to legal, lending, valuation and real estate professionals across Canada. With FCT, you ... The Director, National Underwriting is responsible for safeguarding the Company's risk profile by ...

CIBC US

Director, Business Banking

Edmonton, AB · Hybrid

CA$1.50/hr

The Director, Business Banking leverages partnerships with the broader market team to deliver a ... Connect with key local partners in banking centres including Imperial Service, Commercial Banking ...

CIBC

Director, Business Banking

Edmonton, AB · Hybrid

CA$1.50/hr

The Director, Business Banking leverages partnerships with the broader market team to deliver a ... Connect with key local partners in banking centres including Imperial Service, Commercial Banking ...

New

Aramark

Starbuck's Supervisor

Calgary, AB

CA$19.08/hr

... Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. • Must fill in for absent employees at location, as ...

McKesson

Director of Transportation

Edmonton, AB · On-site

CA$132K - CA$221K/yr

Partner with Distribution Operations, Customer Service, Finance, HR, Legal, and Quality to drive aligned outcomes * Ensure compliance with all transportation regulations and company policies * Own ...

McKesson

Director of Transportation

Edmonton, AB

CA$132K - CA$221K/yr

Partner with Distribution Operations, Customer Service, Finance, HR, Legal, and Quality to drive aligned outcomes * Ensure compliance with all transportation regulations and company policies * Own ...

Fluor

HSSE Director

Calgary, AB · On-site

Provide strategic leadership to a large team, managing multiple tiers of leadership including direct-report managers and supervisors. Provide guidance for the implementation of HSSE departmental ...

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Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Alberta

Service Director information

See Alberta salary details

$34.5K

$86.6K

$155.5K

How much do service director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service director in Alberta is $86,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Alberta? The most popular types of Service jobs in Alberta are:
What are popular job titles related to Service Director jobs in Alberta? For Service Director jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Alberta look for? The top searched job categories for Service Director jobs in Alberta are:
What cities in Alberta are hiring for Service Director jobs? Cities in Alberta with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,578 per year, or $41.6 per hour.

Assistant Director

Chick-fil-A

Fort Lauderdale, FL

Full-time

Re-posted 17 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,596 frontline employees who took The Breakroom Quiz

16th of 106 rated fast food restaurants

Job description

Assistant Director - Chick-fil-A


Are you a highly skilled and motivated individual looking for an immediate opportunity to join the Chick-fil-A team? Do you thrive in a positive, people-focused environment where teamwork and leadership development are valued? If so, we have the perfect job for you!


Chick-fil-A is more than just a restaurant - it's a place where you can make a difference and grow both personally and professionally. As an Assistant Director, you will have the chance to work alongside experienced Operators and Restaurant Leaders, learning first-hand from their expertise. We offer flexible scheduling, competitive pay, and even scholarship opportunities to help you reach your professional goals.


Assistant Director Responsibilities:

  • Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
  • Offering immediate and respectful responses to guests' needs
  • Assisting in the training of new hires and setting the tone for each shift
  • Being a friendly and encouraging team player
  • Opening and/or closing shifts as a key holder
  • Counting drawers and finalizing the day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and maintain eye contact
  • Speak enthusiastically
  • Make emotional connections with guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve team members
  • Strong commitment to superior customer service
  • Ability to manage team member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior experience as a shift lead, supervisor, or restaurant manager is preferred


Join our dynamic and enthusiastic team at Chick-fil-A and be a part of a company that values its employees and gives back to the community. Apply today and start your journey towards a rewarding career!


Location: Fort Lauderdale

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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