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Service Desk Technician 1 Jobs in San Angelo, TX

TCP Software

IT Help Desk Support

San Angelo, TX · Hybrid

The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure ... services. This person also mentors junior technicians, contributes to process maturity, and drives ...

TCP Software

IT Help Desk Support

San Angelo, TX · On-site

The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure ... services. This person also mentors junior technicians, contributes to process maturity, and drives ...

Midas

General Service Technician

San Angelo, TX · On-site

$750 - $1.10K/wk

We are looking for general service technicians that are able to work independently of others, while ... Valid driver's license Compensation: $750.00 - $1,100.00 per week Join Our Team As one of the ...

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See San Angelo, TX salary details

$10

$23

$35

How much do service desk technician 1 jobs pay per hour?

As of May 27, 2026, the average hourly pay for service desk technician 1 in San Angelo, TX is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.91 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Technician 1 vs Service Desk Technician 2?

AspectService Desk Technician 1Service Desk Technician 2
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced certifications (e.g., Network+, Microsoft Certified)
ExperienceEntry-level, 0-1 yearMid-level, 1-3 years
Work EnvironmentHelp desk, call center, on-site supportHelp desk, remote support, on-site support
ResponsibilitiesBasic troubleshooting, ticket loggingAdvanced troubleshooting, escalation handling

The main difference between Service Desk Technician 1 and Service Desk Technician 2 lies in experience, certifications, and responsibilities. Service Desk Technician 2 typically has more experience and handles more complex issues, while Service Desk Technician 1 focuses on basic support tasks.

What are popular job titles related to Service Desk Technician 1 jobs in San Angelo, TX? For Service Desk Technician 1 jobs in San Angelo, TX, the most frequently searched job titles are:
What job categories do people searching Service Desk Technician 1 jobs in San Angelo, TX look for? The top searched job categories for Service Desk Technician 1 jobs in San Angelo, TX are:
What cities near San Angelo, TX are hiring for Service Desk Technician 1 jobs? Cities near San Angelo, TX with the most Service Desk Technician 1 job openings:
Service Desk Technician 1 jobs near you
Infographic showing various Service Desk Technician 1 job openings in San Angelo, TX as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 17% Hybrid, and 2% Remote job distribution, with an average salary of $47,865 per year, or $23 per hour.

Field Installation Technician 1

NextLink

San Angelo, TX • On-site

Full-time

Posted 14 days ago

Job description

Company Overview
We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.
Job Summary:
The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.
Essential Functions:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
  • Perform site surveys for potential customers to evaluate serviceability.
  • Diagnose customer problems at service calls and restore functional service to existing customers.
  • Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer's desired location.
  • Configure routers and customer computers for access to Internet services.
  • Perform equipment upgrades for existing customers
  • Perform other duties as assigned

Skills:
  • Must be professional in dress, speech, and manner.
  • Ability to work independently, using sound judgement principles.
  • Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
  • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
  • Must demonstrate a desire to learn, supported with a love for technology.
  • Must pass a drug screening test and a criminal background check.
  • Must be able to use tools to install equipment.

Education and Experience:
  • High school diploma or GED equivalent required.

Job Classification:
  • Field Operations - Installation
  • Non-Exempt

Work Environment/Hazards:
  • Working in outdoor elements such as cold, hot, precipitation and wind
  • In proximity of heavy machinery and moving vehicles
  • Moderate noise level
  • Use of PPE
  • Working in elevated places such as towers

Physical Demands:
  • Frequently moving, transporting, positioning objects of at least 60 pounds or more
  • Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms
  • Must be able to climb roof tops of all types and to perform job duties from high places.
  • Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly
  • Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position
  • Frequently required to use hand and power tools
  • Must have the ability to climb extended heights upwards of 200 feet
  • Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.

Working Hours/Days:
  • 40 hours minimum, flexible schedule
  • Overtime as needed
  • On Call as needed

Travel Requirements:
  • 0-40% travel required

Affirmative Action (AAP/EEO Statement):
Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Drug Free Workplace:
Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.
Affirmative Action (AAP/EEO Statement):
Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Drug Free Workplace:
Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

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