Service Desk Technician
Richardson, TX · On-site
Service Desk Technician REPORTING TO: IT Manager CLASSIFICATION: Exempt The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the ...
Service Desk Technician
Richardson, TX · On-site
Service Desk Technician REPORTING TO: IT Manager CLASSIFICATION: Exempt The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the ...
Service Desk Technician
Richardson, TX · On-site
Service Desk Technician REPORTING TO: IT Manager CLASSIFICATION: Exempt The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the ...
Service Desk Technician
Richardson, TX · On-site
Service Desk Technician REPORTING TO: IT Manager CLASSIFICATION: Exempt The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the ...
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
Service Desk Technician
Dallas, TX · On-site
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
Service Desk Technician
Dallas, TX · On-site
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
Service Desk Technician
Dallas, TX · On-site
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
Service Desk Technician
Dallas, TX · On-site
The Service Desk Technician provides firmwide support to all users with a focus on customer service ... How We Work Whitley Penn has become one of the most distinguished and fastest growing public ...
Service Desk Technician Tier 2 (MSP)
Burleson, TX · On-site
$72K - $82K/yr
At Justice IT Consulting , the number one goal of everyone on our team is to make our clients exceptionally happy. As a Tier 2 Service Desk Technician , you play a critical role in making that happen.
Quick apply
Service Desk Technician Tier 2 (MSP)
Burleson, TX · On-site
$72K - $82K/yr
At Justice IT Consulting , the number one goal of everyone on our team is to make our clients exceptionally happy. As a Tier 2 Service Desk Technician , you play a critical role in making that happen.
Service Desk Technician
Dallas, TX · On-site
Whitley Penn is a leading CPA and Consulting firm seeking a Service Desk Technician to join their IT team. The role involves providing firmwide support with a focus on customer service, handling ...
Service Desk Technician
Dallas, TX · On-site
Whitley Penn is a leading CPA and Consulting firm seeking a Service Desk Technician to join their IT team. The role involves providing firmwide support with a focus on customer service, handling ...
IT Service Desk Technician - UCaaS / Telephony Focus Hybrid, 3 days a week onsite, Lewisville, TX Employee role RedStream Technology is searching for an experiend end user support technician to focus ...
IT Service Desk Technician - UCaaS / Telephony Focus Hybrid, 3 days a week onsite, Lewisville, TX Employee role RedStream Technology is searching for an experiend end user support technician to focus ...
Service Desk Technician II
Frisco, TX · On-site
$30 - $33/hr
Service Desk Technician II Frisco, TX AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to ...
Service Desk Technician II
Frisco, TX · On-site
$30 - $33/hr
Service Desk Technician II Frisco, TX AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to ...
Service Desk Technician II
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Analyst II CornerStone Technology Talent Services (TTS) About the Opportunity CornerStone Technology Talent Services is partnering with a fast-paced enterprise organization seeking a ...
Service Desk Analyst II CornerStone Technology Talent Services (TTS) About the Opportunity CornerStone Technology Talent Services is partnering with a fast-paced enterprise organization seeking a ...
Service Desk Technician II
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$19.75 - $26.75/hr
Help Desk Support Technician (Level II) A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an ...
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$19.75 - $26.75/hr
Help Desk Support Technician (Level II) A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an ...
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Quick apply
Help Desk Support Technician (Level II)
Dallas, TX · On-site
$70K - $80K/yr
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician II- AXS
Frisco, TX · On-site
$30 - $33/hr
The Service Desk Tech II ensures efficient and effective resolution of issues across various technology domains, while promoting continuous improvement and adherence to ITIL service management best ...
Service Desk Technician 1 information
See Grand Prairie, TX salary details
$10.47 - $12.66
1% of jobs
$12.66 - $14.85
5% of jobs
$14.85 - $17.04
8% of jobs
$18.23 is the 25th percentile. Wages below this are outliers.
$17.04 - $19.24
19% of jobs
$19.24 - $21.43
16% of jobs
The median wage is $21.49 / hr.
$21.43 - $23.62
19% of jobs
$24.76 is the 75th percentile. Wages above this are outliers.
$23.62 - $25.82
13% of jobs
$25.82 - $28.01
8% of jobs
$28.01 - $30.20
5% of jobs
$30.20 - $32.39
3% of jobs
$32.39 - $34.59
2% of jobs
$10
$22
$34
How much do service desk technician 1 jobs pay per hour?
As of May 27, 2026, the average hourly pay for service desk technician 1 in Grand Prairie, TX is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.48 per hour, depending on experience, location, and employer.
What is the difference between Service Desk Technician 1 vs Service Desk Technician 2?
| Aspect | Service Desk Technician 1 | Service Desk Technician 2 |
|---|---|---|
| Certifications | Basic IT certifications (e.g., CompTIA A+) | Advanced certifications (e.g., Network+, Microsoft Certified) |
| Experience | Entry-level, 0-1 year | Mid-level, 1-3 years |
| Work Environment | Help desk, call center, on-site support | Help desk, remote support, on-site support |
| Responsibilities | Basic troubleshooting, ticket logging | Advanced troubleshooting, escalation handling |
The main difference between Service Desk Technician 1 and Service Desk Technician 2 lies in experience, certifications, and responsibilities. Service Desk Technician 2 typically has more experience and handles more complex issues, while Service Desk Technician 1 focuses on basic support tasks.
What are popular job titles related to Service Desk Technician 1 jobs in Grand Prairie, TX? For Service Desk Technician 1 jobs in Grand Prairie, TX, the most frequently searched job titles are:
- It Help Desk Technician
- Summer Help Desk Technician
- Remote Traveling Desktop Technician
- Independent Contractor Help Desk Technician
- Remote Independent Contractor Help Desk Technician
- Senior Nmci Help Desk
- Remote Junior Help Desk Technician
- Help Desk Password Reset
- Help Desk H4 Ead No Experience
- Senior Help Desk Technician
What job categories do people searching Service Desk Technician 1 jobs in Grand Prairie, TX look for? The top searched job categories for Service Desk Technician 1 jobs in Grand Prairie, TX are:
What cities near Grand Prairie, TX are hiring for Service Desk Technician 1 jobs? Cities near Grand Prairie, TX with the most Service Desk Technician 1 job openings:
Job description
DEPARTMENT: Information Technology
POSITION: Service Desk Technician
REPORTING TO: IT Manager
CLASSIFICATION: Exempt
The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.
Our Service Desk Technician: We are looking for a customer service-oriented Help Desk Specialist to provide technical support to fellow team members in an efficient and accurate manner. You will be considered a front-line worker who solves basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Job Duties
• Providing first contact support and initial triage for IT service desk tickets.
• Maintains, supports, troubleshoots, installs, patches, and upgrades workstations, functional systems, and specialized software and all associated peripherals and information system (IS) based equipment.
• Track and work projects to completion
• Track, route, and redirect problems to correct resources
• Update helpdesk data and produce activity reports
• Walk associates through problem solving process and document resolutions as necessary for knowledgebase articles.
• Ensure proper recording, documentation, and closure
• Recommend procedure modifications and improvements
Job Qualifications
• 3-10 years proven experience as a Service Desk Technician
• Bachelor of Science in Computer Science or relevant field or combination of work and education
• Excellent diagnostic and problem-solving skills
• Ability to communicate effectively with team members
• Outstanding organizational, project management, and time-management skills
• Ability to effectively work independently and on teams
• Troubleshooting experience on Windows platforms
• Experience supporting Microsoft Office applications, including Outlook in an exchange or Office 365 environment
• Experience supporting mobile devices
• Minimum of COMPTIA A+, Network +, or general IT certification(s) preferred
• Provides after-hours/weekend support as needed
• Periodic on-call support for evenings and weekends.
POSITION: Service Desk Technician
REPORTING TO: IT Manager
CLASSIFICATION: Exempt
The Company: Smart AutoCare (SAC) is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.
Our Service Desk Technician: We are looking for a customer service-oriented Help Desk Specialist to provide technical support to fellow team members in an efficient and accurate manner. You will be considered a front-line worker who solves basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
Job Duties
• Providing first contact support and initial triage for IT service desk tickets.
• Maintains, supports, troubleshoots, installs, patches, and upgrades workstations, functional systems, and specialized software and all associated peripherals and information system (IS) based equipment.
• Track and work projects to completion
• Track, route, and redirect problems to correct resources
• Update helpdesk data and produce activity reports
• Walk associates through problem solving process and document resolutions as necessary for knowledgebase articles.
• Ensure proper recording, documentation, and closure
• Recommend procedure modifications and improvements
Job Qualifications
• 3-10 years proven experience as a Service Desk Technician
• Bachelor of Science in Computer Science or relevant field or combination of work and education
• Excellent diagnostic and problem-solving skills
• Ability to communicate effectively with team members
• Outstanding organizational, project management, and time-management skills
• Ability to effectively work independently and on teams
• Troubleshooting experience on Windows platforms
• Experience supporting Microsoft Office applications, including Outlook in an exchange or Office 365 environment
• Experience supporting mobile devices
• Minimum of COMPTIA A+, Network +, or general IT certification(s) preferred
• Provides after-hours/weekend support as needed
• Periodic on-call support for evenings and weekends.
About Smart AutoCare
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Richardson, TX, US
Year founded
1987